Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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This website has some of the unique gadgets which you don't find elsewhere. And its less expensive to buy products
En ésta página verdaderamente encuentras de todo!
A muy buen precio, muy buena calidad, envío rápido, excelente atención y de la manera más fácil!
He tenido una muy buena experiencia comprando todo tipo de productos en gearbest! Son muy rapidos en cuanto los envios y muy economicos. No lo duden ademas su dinero esta protegido y nunca perderan algun producto ya que los respalda paypal!
100% Recomendados!
I love gearbest for very fast and good delivery! Its usually amounts 10-15 days to Estonia! Gearbest also have a very cheap and good quality products. All items what i ordered - working :) And i still waing my last order - 2 pair of headphones, i ordered it 06.06.2017.
Very pleased with the internet store Gerarbest. In my opinion, one of the best! Low prices for goods, lower than on Alyekspress. A wonderful bonus system which I use at every purchase. Also there is an opportunity for an affiliate program. I advise everyone to use this online store.
Extremely helpful customer service. Especially for me whos a 1st timer in online shopping.
I hope they improve on their delivery time, that's about it.
I'm overall satisfied with the service they provided.
Gearbest offer very quality & cheap product in there website. According to the oter e commerce website gearbest offer good support for customers & I am very happy to work with gearbest. On that time i purchased more than 25 items via gearbest at last 1 1/2 year.
My go-to when it comes to shopping for new tech (and other stuff). A wide range of products, best prices, reasonably fast shipping and great customer service. I've been shopping with them for almost two years, and every order has been smooth.
Tried to order ilife a4s robot vacum but they informed me after a month that they are having supplier issues, so replaced order to ilife v5s and they are telling me it is on back order and they do not know when it is possible to be shipped. My 170 $ is setting in their account over a month now.
It would me good idea to mention on site that item is on back order or out of stock! They make you pay and now i have to solve issues with refund back to paypal.
Worst online shoping experience ever, better try another store. I do not recommend gearbest.
My experience was great, Gearbest customer service fulfills everything you can expect. Really, there's nothing to complain.
It's almost 2 years that I buy regularly from this store, maybe because it is economic, maybe because is the best one. Each product I bought, arrived. (and from other chinese stores these often does not)
If you receive by mistake a broken object, they will fully refound you. I you have any problem with the product they refound you. They accept Paypal payment, they use a really good points method. A very good shipping method with Italy Express
Summarizing: fast shipment, fast support, top reliability.
I suggest this store!
Na minha experiência na gearbest é boa, já fiz algumas encomendas e recomendo, chegaram sempre em boas condições e nunca tive grandes problemas. O apoio ao cliente é bom e funciona. Os produtos também são de boa qualidade e de preço muito bom!
I bought an atomizer on Feb 19,2017 Order number: W************** I am absolutely delighted. Quick post, Polite customer representative and best prices. I will shop again. Thanks Gearbest.
I've ordered several items over the last two years and it was never a letdown. Shipping to Germany works great.
Customer service answers fast.
I have been using the Gearbest over a year. I am really happy to buy from GB. They have really good deals. I am addicted now. Also, They have good customer service, if there is a problem.
Overall You can choose them to buy. I have spent over 700$ so far without problem at all.
Thank you GB for letting us to have a good deals.
D'après mon expérience. Je trouve que gearbest est le meilleure site d'achat sur internet. Un site formidable où vous pouvez trouver tout ce dont vous avez besoin.
I am happy to find that store. I had some problems with my order and when the item didnt arrive to my place THEY send me another without charge and for that day i bought from that company many others thinks W************** WP************** WP************** WP************** W************** W************** and many many others orders.The store is 5 STARS and if the site has many stars i will put them. I trust them guys
I never had a problem with gearbest! The shipping was fast, the service was very good and the products is what you see in the site!
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kam,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability.
Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
We have sent you a personal message regarding your issue in our ticket system. Please kindly login to your account to check this and reply to us.
We look forward to hearing from you,
Gearbest.com