Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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One of the best pages to buy.
Fast shipping compared to other pages.
Excelente customer service.
I love the GBPoints that can be obtained on every purchase for future discounts.
I have no problems with the received items, they are just like the posted description.
Their packages are well protected so i received my items without damage.
Im in love with this page
Regular promotions, discounts and coupons make the prices of goods the lowest. A savings system of bonuses allows you to pay up to 30% of the cost of the goods. Customer Support solves any problems within 24 hours.
I order electronic equipment and laptops only in the Gearbest store! The price and speed of delivery are beyond competition!
J'ai commandé plusieurs fois sur ce site, et je peu vous dire que la première fois j'avais vraiment peur que ce soit le même genre de site que AlieExpress ou Wish. Mais pas du tout! C'est un site bien plus fiable, avec des produits originaux, le temps de livraison sont relativement cours pour des produits qui viennent le plus souvent de Chine (2 à 3 semaine, parfois moins encore).
Et le meilleur c'est que je n'ai jamais payé de frais de douane. Il suffit de laisser la livraison par défaut, et j'ai l'impression qu'ils font en sorte que le colis transitent dans les paye ou tel ou tel type de marchandise à le moins de chance de se faire contrôler par la douane.
Un site que je recommande vivement!
Gearbest is a great website to buy stuff online, most items having free shipping. They have a variety of unique products you can't find on other websites and always have good prices. I've had many orders from them and I've never been disappointed, as they fixed any problem I had.
Overall I recommend Gearbest, you can find products from China like phones and electric scooters for much cheaper there, and Gearbest is the top seller for such products.
Já fiz várias comprar na gearbest e nunca tive nenhum problema, os produtos são de qualidade, a entrega é rápida e o suporte é super atencioso.
I've been buying stuff from there since a few years now. I have had no problem so far.
Yes, I have received on 2 occasions a defective item, but support was helpful and put the cash in my wallet so that I could re-order it. Fast, polite, no problems.
Quality of the items is as described, I have bought many things and all was OK.
I have been shopping on Gearbest for a few months and I can honestly say I'm perfectly pleased with them. Orders come as advertised and at the right time, and their customer support is amazing.
Gearbest is the best Chinese store where you can make a purchase, all the orders I have made have arrived in perfect condition and on time at my address. Willing to help and resolve any questions you may have, always acting in the most professional manner possible.
I am delighted to be able to share my experiences with other users.
Excelente loja. Acho que o que falta é um sistema de entrada mais rápido. Demorou em torno de 120 dias para receber minha encomenda. Tirando isso são ótimos produtos e com preço muito bom.
One of the most trusted and reliable online shopping sites. Very fast on shipments with branded products.
The best shopping app i've ever seen in the past 4 years i've been buying alot of things. 5 stars guys!
I´ve been buying at GEARBEST for some time (2 years). My experience with this e-commerce company has been wonderful. Good products on sale. Good prices (as I live in Brazil, I can divide in installments the final price of commodity). Besides all, and for me the greatest feature is the post-sale: every time I needed feedback, explanation, or even the cancelment of the product, Gearbest always provided what I wanted and needed. Congratulations, Gearbest! The reason why I continue making business with you is this: a deep respect for the customers! I wish every e-commerce company would have this behavior!
I'm from Brazil, with GearBest I only had one problem, but I have always been very well attended, respected and very well attended, taking all my doubts. I do not have much to say, since my only problem was an order that was not delivered, but I know it was because of my local post office and not the store. I made another purchase and she was 100% perfect. With my second purchase I have nothing to complain about this shop, almost perfect
Gearbest is a very good e-shop with great technology products with very good quality and low prices. Its very easy to place an order and usually the shipping method is very fast. I would recomend this site for future purchases
I got a many orders from GearBest, variety of categories, and all was great quality. Shipping is fast enough, and service is really helpful. I got only the best experience. Great Job.
Des prix intéressants pour un temps d'expédition raisonnable pour l'ile de la Réunion (3 semaines). Produit arrivé en parfait état et conforme à la description.
Great prices with reasonable shipping time (3 weeks) to Reunion Island.
Product came in perfect condition and as describded.
Would buy again.
I have made 4 orders from GearBest during the last couple of years. All orders arrived in a very reasonable time (in ca 20 days). Especially fast was my last order from China to Estonia arrived in only 9 days! I know from my personal experience that GearBest is a trustworthy site. One time the product I ordered was out of stock and my money was refunded right a way. The selection is very good there, also the prices. Recommend it!
Totally reliable and whenever a fault happens, they are willing to compensate. I will definitely buy again in the future.
He realizado varias compras de todo tipo de productos en Gearbest y nunca he tenido problemas con el envío o el estado en que llegan los productos. Recomiendo mucho esta tienda pues la conozco hace varios años y solo he tenido buenas experiencias de compra. El servicio al cliente es muy bueno y la respuesta a las inquietudes son rápidas.
Customer service is nice and helpful, you'll always get what u ordered. Orders arrive very fast and without any damage!
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members