Gearbest
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I purchased a lot of xiaomi stuff from them, 2 scales, 2 bracelets, Miyja pen, SDs and everything is arrived in perfect conditions and always functioning. I'll continue rebuying from them. Well done guys.
The customer service is great. It's open 24 hours a day and the gearbest team always does the best to make you satisfied with your order. A very good site and i definitely recommend it.
Excellent product and service, fast shipping. Expect more and more product from you guys, quick reply for any questions that you ask.
Ho comprato molti articoli sempre super soddisfatto e in caso di problemi hanno sempre restituito fino all'ultimo centesimo
It has been my first big online shopping, and I am so happy with it.
I bought a xaomi pocophone f1 and it arrived within 2 weeks in perfect conditions and with an English wall adapter!
My only mistake was to chose DHL as courier, they charged me 10% of the value of the phone as customs, but mainly were DHL taxes.
Good customer service, you get what it is advertise and that is important!
I will buy again from Gearbest for sure!
Very good site.
3D printer received in 3 weeks.
Very good price, and professionnal
Tracking was good.
I'm really happy, thanks gearbest!
I definitely can recommend it, so far I made up to 6 or 7 orders from this website and every time I was very satisfied with it. Shipping is fast, there are many goods discounted for some time (called "Flash sale" in that website).
Most importantly, I could find many electronic accessories or small house utensils with really reasonable price and very good quality, what happens less often in the most popular auction website of my country, where sellers overprice some items 2 or even 3 times and don't give the money back when you received different version or didn't get it at all. In Gearbest it's safer to buy, as when the item has the bad quality, you can always get a refund or re-send, after providing the proof of bad quality.
Summing up, I can wholeheartedly recommend this website.
GearBest is a great site to buy quality items at low cost, is distinguished by the countless offers and for electronic gadgets difficult to find at other sites
Gearbest is one of the best shopping sites you've ever tried.
Excellent quality packaging
The shipping time is fast
Original items
I made many orders on gearbest and everytime that I had doubts they have always helped. Problems can happen obviously, but once again they have always solved them.
Site has a huge selection of electronic products at the best prices. Shipping is low cost or free, and reasonably fast. Customer service is excellent, quick and very responsive.
I've purchased multiple things from Gearbest before and I've had some issues with one of the orders but when I contacted support it was fixed in a matter of minutes. Everything is cheaper than most places and shipping is really cheap. I'd totally recommend Gearbest for anyone looking to save money and get good quality support and products!
Ordered numerous times from Gearbest and was always satisfied with their products, delivery and arrival time. Whenever I had a minimal issue and raised a ticket, customer support always answered professionally and within a few hours. The Invoice attached is for a set of bone conduction headphones which were delivered in around 2 weeks, were well packed and I like their sound. Thank you Gearbest, keep it up!
Gearbest.com provides the user with a frindly interface and prices, they're one of the best chinese e-shops that open to importation. I personally never had any problems with with Gearbest. Although their client support is a little bit to the slow side, they always reply with clear answers. Recommended for anyone who looks for a trustworth eshop to import from China.
After one year experience and many ordres im realy satisfied with gearsbest, fastshipping and good offres
This site is safe, have a lot of thing to choose from, is easy to use, some times you have to check if your item can be shipped to your country but the support of the site can help you
I've gotten two phones, cases and screen protectors. A smart watch and some accessories for these too. The one time one of the screen protectors came broken they refunded me so I could place a reorder. Shipping times are better from China to USA then other places I've tried. Prices are good, cheaper then you'd find elsewhere.
O site Gearbest.com o melhor, muito bom mesmo, a comunicação está em um alto nível. Envio recebido muito bem embalado, produtos de alta qualidade.
Na gearbest você encontra de tudo desde produto para casa, carro, pessoais, e para pets. E você pode adquirir seguro para suas mercadorias, caso queira. Você acompanha seu pedido do início ao fim e eles dão total suporte se necessário. Pra quem gosta de exportar a gearbest é um ótimo shopping. E o melhor se necessário ainda divide suas compras no cartão de crédito, há algo melhor que isto?
Many Products, to choose from.
Great and Fast Support.
Fast Shipping!
One of if not the best China based Shop, thumbs up.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members