GateHouseSuppliesReviews 463

So far you had the parts I need at a great price. If I receive them in two days that would be great too.

Received parts in two days, had garage door opener running again in five. Liftmaster parts fit Craftsman door opener. Didn't even need all of the parts in the kit nor did I have to take the opener completely apart. Replaced the sprocket assembly. Only difficulty was locating the assembly so that there were holes for the chain guard.

New customer-final opinion when delivery arrives.

Quick/Fast. There was no hassle, order arrived as scheduled. No surprises when packaged arrived.

Great Chat with the representative, the price of the remote is unbeatable. My remote arrived on time. I will purchase all of my overhead garage product from Gate House Supplies in the future.

Always a pleasure. Great prices and fast shipping. Website is easy to navigate and pictures are clear which is extremely important to me. When buying online I like to see exactly what I am buying so I can compare it to what it is replacing.

Gatehouse is the best, they always have the parts I need. Easy to find parts on the web site, easy check out as well.

Tech support for garage doors was very friendly and knowledgeable. Company offers a return policy is the wrong part is ordered. Good customer followup during the shipping process.

Easy to find the item I need, first saw it on YouTube from search, thanks! Door opener replacement remote was easy to program thanks to easy to follow, simple enclosed instructions. My order also arrived lightning fast, thanks so much and keep up the good work!

First the product I wanted was mis-described on the website and was not compatible with my door opener. Two, had to call half a dozen times until I found the representative who was authorized to give me me an RMA. Three, had to call the representative three times over two months and remind her to send the RMA. Each time she apologized. Eventually, I got the RMA and my refund and the website was amended to reflect the compatible door opener.

Over the years the Sprocket Gear Assembly on my unit just wore out. Gate House Supplies had the OEM replacement parts needed, including specific instructions, to remove the original Sprocket Gear Assembly with a brand new assembly. I was just about to fork out between $250 - $300 on a new door opener but after searching the internet I found Gate House Supplies. For approximately $50, including shipping, I received the new parts within 3 business days. My original opener is 22 years old but after replacing the Sprocket Gear Assembly I couldn't say this opener won't last another 22. Great OEM replacement parts source, fantastic price and instructional support to guide you through the repair. Thanks Gate House. I know exactly where to go when my 2nd garage door opener fails. It's just a matter of time as it is with anything mechanical.

Neil

Ordered remotes in March. Received message they were not in stock. Didn't hear anything for months about in stock or backorder. Early August checked their site and the remotes were available so I ordered two and received them in two days. About a week later received two more with no explanation. The order number was from the March order. I now have two remotes I don't need. I am sure the return shipping cost makes it not worth return. Can't believe after five months they don't check to make sure you still want the order.