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GateHouseSupplies

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GateHouseSupplies Reviews Summary

GateHouseSupplies has a rating of 3.2 stars from 463 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GateHouseSupplies most frequently mention garage door, customer service and timely manner. GateHouseSupplies ranks 2nd among Garage Door sites.

value
65
shipping
67
returns
6
quality
70

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9,448 reviews

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Texas
1 review
0 helpful votes
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EASY TO FIND GATE PARTS
December 12, 2019
Updated review

Thanks so much. I will be buying all my gate parts from Gate House and let my maintenance man install. Saving lots of money on labor and parts.

Date of experience: December 9, 2019

Thanks so much
December 5, 2019
Previous review

Thanks so much

Date of experience: December 2, 2019
Ohio
1 review
0 helpful votes
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Great source for Chamberlain / Liftmaster parts
December 6, 2019
Updated review

Gatehouse makes it easy to find the part you need and with great pricing and fast shipping. Highly recommend.

Date of experience: December 3, 2019

Checkout process was fast and easy
November 28, 2019
Previous review

Checkout process was fast and easy.

Date of experience: November 25, 2019
Arkansas
1 review
0 helpful votes
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Easy and simple but effective
November 21, 2019

Great service and products. I appreciate the service as I purchased the product and cancelled it before shipment and I immediately got my money back.

Date of experience: November 18, 2019
Indiana
2 reviews
0 helpful votes
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GREAT DEAL!
November 19, 2019

This was an excellent deal and smooth transaction.

Date of experience: November 16, 2019
Louisiana
1 review
0 helpful votes
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Success -- Hard to find belt
November 14, 2019
Updated review

Everything turned out fine. I got the correct belt and that wasn't easy with other suppliers. I did miss that there were no installation instructions with the belt, specifically how tight it should be adjusted.

Date of experience: November 11, 2019

Everything seems good so far, just hope I get the right...
November 7, 2019
Previous review

Everything seems good so far, just hope I get the right belt

Date of experience: November 4, 2019
Arizona
1 review
0 helpful votes
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Upgraded remotes for gated community
November 12, 2019
Updated review

Looking forward to receiving my remotes.

Received my remotes today 11/8/19 and it took 5 minutes to program them to my garage door. Tomorrow I will take them to my community lodge to program them the the entry gates. Old remotes with old frequency were not working any more.

Date of experience: November 8, 2019

Looking forward to receiving my remotes
November 4, 2019
Previous review

Looking forward to receiving my remotes.

Date of experience: November 1, 2019
South Carolina
1 review
0 helpful votes
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Good products easy ordering
November 8, 2019
Updated review

Good website, easy to order. Product came as specified and worked with no issues. Would order again from this company.

Date of experience: November 4, 2019

Good website
October 31, 2019
Previous review

Good website

Date of experience: October 28, 2019
District of Columbia
2 reviews
0 helpful votes
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Good Experience
November 3, 2019
Updated review

Needed DoorKing belts. Very good ordering experience. Delivery was timely. All in all, a good experience. Thanks

Date of experience: October 31, 2019

Very good ordering eperience
October 27, 2019
Previous review

Very good ordering eperience.

Date of experience: October 24, 2019
Georgia
1 review
0 helpful votes
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Great
October 31, 2019
Updated review

Website and videos made it easy to know which remotes and equipment to purchase. The website had great videos.

Date of experience: October 28, 2019

Informative
October 22, 2019
Previous review

Informative.

Date of experience: October 19, 2019
Arkansas
3 reviews
39 helpful votes
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Very happy with product received
October 20, 2019

I had it shipped the most economically feasible way based off cost. Product turn around time was 48 hrs after notification of being shipped (FEDEX Ground). It arrived well packed and still 4/5ths still fully frozen. The rest of the product almost the same, but not quite. I vacuum sealed the entire product in portions.

Date of experience: October 17, 2019
California
1 review
0 helpful votes
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Great
October 18, 2019
Updated review

Great, very informative. Like the how-to videos on each product. Quality products will shop again with you for all my garage needs in the future. Thanks

Date of experience: October 15, 2019

Great, very informative
September 5, 2019
Previous review

Great, very informative. Thanks

Date of experience: September 2, 2019
California
1 review
0 helpful votes
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Great service and fast delivery
October 17, 2019
Updated review

Good website, big selection of parts and they shipped items fast Website is easy to use! Will buy from them again.

Date of experience: October 14, 2019

Good website, easy to use!
October 7, 2019
Previous review

Good website, easy to use!

Date of experience: October 4, 2019
Japan
1 review
0 helpful votes
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Great experience
October 17, 2019

The staff was friendly and helpful even though I showed up 5 min from closing for my X-Rays! It was an overall great experience!

Date of experience: October 14, 2019
Hawaii
1 review
0 helpful votes
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Awesome service!
October 16, 2019
Updated review

Easy to use website. Great shipping. Good prices. Great custmer service, did not need to worry about getting my order.

Date of experience: October 12, 2019

Easy to use website
October 8, 2019
Previous review

Easy to use website. Great shipping.

Date of experience: October 5, 2019
Texas
1 review
0 helpful votes
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Just what I needed
October 14, 2019
Updated review

Very easy to find what your wanting and checking out is very fast. Thank you
Had just what was needed for operator, and the prices were great and fast shipping will use again...

Date of experience: October 11, 2019

Very easy to find what your wanting and checking out...
October 7, 2019
Previous review

Very easy to find what your wanting and checking out is very fast.

Date of experience: October 3, 2019
Texas
1 review
0 helpful votes
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Satisfied
October 14, 2019
Updated review

Easy to find the part I needed and easy to order...

Date of experience: October 11, 2019

Easy to find the part I needed and easy to order
October 7, 2019
Previous review

Easy to find the part I needed and easy to order.

Date of experience: October 4, 2019
Illinois
1 review
0 helpful votes
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Remote
October 11, 2019
Updated review

Excellent customer service typed what I want to the person, she gave me the link
Very simple and easy I like that

Date of experience: October 8, 2019

Excellent customer service typed what I want to the...
October 4, 2019
Previous review

Excellent customer service typed what I want to the person, she gave me the link
Very simple and easy I like that

Date of experience: October 1, 2019
Florida
1 review
0 helpful votes
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Owner/operator
October 10, 2019
Updated review

Nice site and best price they also have a good assortment of products. I don't have anything else to say. Ridiculous that you have a one hundred word limit.

Date of experience: October 6, 2019

Nice site and best price
September 29, 2019
Previous review

Nice site and best price

Date of experience: September 25, 2019
Mexico
1 review
0 helpful votes
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Wasnt a primary supplier?
October 8, 2019
Updated review

Almost a week after the order date, send a mesage about my piece, they say the provider didnt have in stock!
Whos the supplier then?

Date of experience: October 5, 2019

Too fast and easy!
September 22, 2019
Previous review

Too fast and easy!

Date of experience: September 18, 2019
California
1 review
0 helpful votes
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Circuit board no show
October 25, 2019

#******* So I found this sight on Google search after realizing I needed a circuit board for my garage door opener. After ordering the part and seeing that it was guaranteed to be here in two days, I thought, wow, good price, two days, good deal... The part was ordered 9/20. Here it is 9/25 today, not only do I not have the part, I never got an emailing. After calling them, the person tells me it's on back order from the factory; should be here Monday or Tuesday. Huh...?

GateHouseSupplies attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2019

From the business

Liftmaster garage door, gate, and commercial door parts. Linear, Multicode, Genie, Chamberlain, Sears, Liftmaster remotes controls and more.


gatehousesupplies.com
Founded in 2003
Simi Valley, CA, United States