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GasBuddy is a website and app that helps users find the cheapest gas stations near them, with features like fuel rewards programs, discounts, and savings tools.
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Since the last update... Jan. 25th 2018, the app freezes and opts out. I don't know if its on all apps or specific to iphone X. Please repair asap
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DO NOT USE PAY WITH GAS BUDDY!
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Complete SCAM. Since the apps inception Ive long been a follower using their service to find the cheapest diesel in my area. Well I learn the hard way pay with gas buddy is a scam, stay away do not fall victim! Pay with gas buddy withdrew $160 of fraudulent charges on my account. Ive attempted for two days to reach them via telephone, in app and email and they have yet to respond to any of my attempts to reach them. There is no one who answers the telephone, you only get directed to a voicemail which is useless because no matter how many messages you leave no one calls you back. Ive tried to reach them to unlink my bank account but again no one answers the telephone so you cant unlink your bank account either.
This is ridiculous!
Customer service is non-existent. The wallet feature does not work correctly, Trouble activating the card and cannot get any customer service. Can't reach anyone by phone return emails at first were useless and after 3 useless responses no more emails for over a week now and no return phone call despite multiple requests for them to please call. So if you want someone to have access to your bank account with no way to reach them and when they don't respond to any requests for help go ahead and take the risk.
I applied for their Gas Buddy card. They sent in mail. I activated it. Someone charged $$$ on the card (in a different state) before I even used it. Tried calling customer service which never answered and was too busy. Been emailing them for a month and still have not seen a refund of the money back into my account and keep getting told to wait patiently. Its a scam and a horrible company. DO NOT USE THE GAS BUDDY CARD.
I just got my Card it did take a minute to get to my house. I used it the same day at Cefco im in Texas I had not issues but some people seem to have issues after using it 3 times so after the third time I will write another review!
Wish I would of read the reviews first, its still cheaper to pay by cash. Card has no savings for me, as Costco doesnt except it.
We are new in oxford nc ******* and we put bp gas in our 6 cars gas buddy dont show all bp gas station bp gas is 2.32 at 101 lewis st oxford nc******* we cannot rely on gasbuddy
So I find out that the card is usable for the credit price... not the cash price which is a dime cheaper. You get a nickel discount for paying a dime more. No thank you.
We are new in oxford nc we are unable to see lowest price of bp gas station 101 lewis st. Oxford nc ******* from thursday price is 2.32 but gas buddy showing high prices james
I have been trying to sign up for gas buddy for three months. The first card would not work with the pin and my personal information was incorrect. The second card never got verified and I could never get in touch with anyone to help me. Many phone calls and left messages with my return number but got nothing from gas buddy. I am through wasting my time with this ridiculous "service". I will stick with the grocery stores discount gas!
Not receiving any return emails, no credit issued to my account... STAY AWAY...
GASBUDDY is a scam, and its terrible that they work like this, I can use it at gas stations near me, just not SAMS CLUB, but I will never use again..
I have used the Gasbuddy card 2 times, the first transaction was fine, no problem.
The second time, used it around 3pm, I checked my card account, and come to find out, I was double charged, for the 3pm transaction, then again at almost midnight the same day. I know for a fact that I was not out getting gas at midnight, and the transaction amounts are identical. How bizare is this. I have been emailing Gasbuddy support for 2 weeks now, and no resolution has been made, after a week, I am no longer getting any responses, so I mailed the home office the emails and the transactions, waiting for a response... This is terrible... due to their fraudulent charge, I was charged overdraft charges from my bank... If you use this to save 5cents per gallon, be aware and watch your transaction history..
Arco, Costco (listed as a discounted retailer that doesnt accept the card), Mobil, Shell... have not found a single gas station so far that will accept the gas buddy card. Disappointing. I live in Southern CA, gas is high, was really excited to be able to save a few bucks, but not so far. Costco is always the cheapest, so probably wont be able to save enough to make a difference even if I locate one of those 95% of stations that accept it, wherever they are.
I received the Gas Buddy card, but have been unable to activate it. Customer service is non-existent! I got through once, but was unhelpful. They don't answer emails for support except for answers found on their website. NO longer answer the phone, no matter what options you choose, you are always told that there are no representative available to assist you. You are told to leave you name, phone number, email, etc. and they will get back to you as soon as possible. They NEVER DO!
I used the gas buddy card a few times now and the other day I logged on to my bank account to find I was double charged. I called the number and was told to leave my email address. What a joke!
I have duplicate charges and emailed support five times. Its been two weeks and havent received a reply.
I have tried to use my last 4 numbers on my card needed to enter a driver ID, but always get no results from my wallet on the phone or when I use my
I have used my card 5x now and have had no issues. It took about 6 weeks for the whole process to set up. They make deposits then it takes about a month to get the card. Once the card is activated they will take those deposits back out. The only thing I dont like is it takes 3-5 business days for the payment to process through your bank account. Just have to keep good track of your spending to avoid overdraft. Ill keep using it. Total savings so far is $6.50.
Looking at Gas Guru as a better alternative. Ok if I want gas prices within a couple miles, but I want to look ahead 40-50 miles but can't easily anymore.
Gas Buddy card hasn't worked and there is no support to get help.
Ovoid this site especially the Pay with Gas Buddy feature.
I have no ads or any of the issues these people are complaining about. Map works fine and is viewable. Get a better phone or just be smarter people. And if it did have ads, they have every right to make money off of the app. Anyway this app works.
Answer: Nobody I know has ever won. I have been a member over 9 years and I've never won. I entered 103,000 points, 103 tickets, all at once the day after St. Patrick's Day and I didn't win. So the short answer is someone must be winning these things, but you probably have better odds with a lottery scratcher. I also find it strange that often times the winners are brand new to the website with low point totals and often stop using the website after they win, kinda strange.
Answer: I see lots of people here reporting issues using GB, but my wife and I have had nothing but good luck using it all up and down the east cost. No false charges, not wrong prices, etc. we try and faithfully confirm or correct any prices off, but that rarely happens and is only a couple cents here and there when it does. Happy user here! YMMV
Answer: I just used it for the first time and I guess I didn't read enough of the fine print. I was expecting to see the price drop at the pump, but instead I needed up paying full retail price at the pump and I guess the savings is supposed to come off the back end when it hits my bank. Not sure, but I can tell you this, that was my first and last time using the card. I would rather see my savings immediately at the pump than have to wait to hopefully see them show up in my bank account. Ill just continue to use my loyalty cards. I hope this helps!
Answer: I cannot currently imagine as to why the rating is so low. My experience has been perfect in South Florida so far. GasBuddy is always accurate, works great on my android smartphone, links up well with turn by turn audible directions to the cheapest gas station. Therefore I rated this app 5 stars and I never do this unless it always makes my life easier to manage day to day.
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