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GasBuddy

1.5

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GasBuddy Reviews Summary

GasBuddy is a website and app that helps users find the cheapest gas stations near them, with features like fuel rewards programs, discounts, and savings tools.

This summary is generated by AI, based on text from customer reviews

service
74
value
81
shipping
33
returns
29
quality
60

We monitor reviews for authenticity

Michigan
1 review
7 helpful votes
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Since update
January 27, 2018

Since the last update... Jan. 25th 2018, the app freezes and opts out. I don't know if its on all apps or specific to iphone X. Please repair asap

Date of experience: January 26, 2018
North Carolina
2 reviews
20 helpful votes
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* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

DO NOT USE PAY WITH GAS BUDDY!

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Complete SCAM. Since the apps inception Ive long been a follower using their service to find the cheapest diesel in my area. Well I learn the hard way pay with gas buddy is a scam, stay away do not fall victim! Pay with gas buddy withdrew $160 of fraudulent charges on my account. Ive attempted for two days to reach them via telephone, in app and email and they have yet to respond to any of my attempts to reach them. There is no one who answers the telephone, you only get directed to a voicemail which is useless because no matter how many messages you leave no one calls you back. Ive tried to reach them to unlink my bank account but again no one answers the telephone so you cant unlink your bank account either.

This is ridiculous!

Date of experience: January 17, 2018
Georgia
3 reviews
26 helpful votes
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Stay away
January 3, 2018

Customer service is non-existent. The wallet feature does not work correctly, Trouble activating the card and cannot get any customer service. Can't reach anyone by phone return emails at first were useless and after 3 useless responses no more emails for over a week now and no return phone call despite multiple requests for them to please call. So if you want someone to have access to your bank account with no way to reach them and when they don't respond to any requests for help go ahead and take the risk.

Date of experience: January 3, 2018
California
1 review
23 helpful votes
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Total scam
December 27, 2017

I applied for their Gas Buddy card. They sent in mail. I activated it. Someone charged $$$ on the card (in a different state) before I even used it. Tried calling customer service which never answered and was too busy. Been emailing them for a month and still have not seen a refund of the money back into my account and keep getting told to wait patiently. Its a scam and a horrible company. DO NOT USE THE GAS BUDDY CARD.

Date of experience: December 27, 2017
Texas
1 review
7 helpful votes
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So far i like it!
December 13, 2017

I just got my Card it did take a minute to get to my house. I used it the same day at Cefco im in Texas I had not issues but some people seem to have issues after using it 3 times so after the third time I will write another review!

Date of experience: December 12, 2017
California
1 review
8 helpful votes
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No saving for me.
December 9, 2017

Wish I would of read the reviews first, its still cheaper to pay by cash. Card has no savings for me, as Costco doesnt except it.

Date of experience: December 8, 2017
New York
1 review
9 helpful votes
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Bp price
December 7, 2017

We are new in oxford nc ******* and we put bp gas in our 6 cars gas buddy dont show all bp gas station bp gas is 2.32 at 101 lewis st oxford nc******* we cannot rely on gasbuddy

Date of experience: December 7, 2017
California
1 review
14 helpful votes
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Gasbuddy card is a joke
December 5, 2017

So I find out that the card is usable for the credit price... not the cash price which is a dime cheaper. You get a nickel discount for paying a dime more. No thank you.

Date of experience: December 4, 2017
North Carolina
1 review
7 helpful votes
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gasbuddy.com dont rely
December 4, 2017

We are new in oxford nc we are unable to see lowest price of bp gas station 101 lewis st. Oxford nc ******* from thursday price is 2.32 but gas buddy showing high prices james

Date of experience: December 4, 2017
Georgia
9 reviews
21 helpful votes
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A waste of time!
November 30, 2017

I have been trying to sign up for gas buddy for three months. The first card would not work with the pin and my personal information was incorrect. The second card never got verified and I could never get in touch with anyone to help me. Many phone calls and left messages with my return number but got nothing from gas buddy. I am through wasting my time with this ridiculous "service". I will stick with the grocery stores discount gas!

Date of experience: November 30, 2017
Indiana
1 review
10 helpful votes
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Update on duplicate charge problem
November 27, 2017
Updated review

Not receiving any return emails, no credit issued to my account... STAY AWAY...
GASBUDDY is a scam, and its terrible that they work like this, I can use it at gas stations near me, just not SAMS CLUB, but I will never use again..

Date of experience: November 27, 2017

Duplicated charges
November 9, 2017
Previous review

I have used the Gasbuddy card 2 times, the first transaction was fine, no problem.
The second time, used it around 3pm, I checked my card account, and come to find out, I was double charged, for the 3pm transaction, then again at almost midnight the same day. I know for a fact that I was not out getting gas at midnight, and the transaction amounts are identical. How bizare is this. I have been emailing Gasbuddy support for 2 weeks now, and no resolution has been made, after a week, I am no longer getting any responses, so I mailed the home office the emails and the transactions, waiting for a response... This is terrible... due to their fraudulent charge, I was charged overdraft charges from my bank... If you use this to save 5cents per gallon, be aware and watch your transaction history..

Date of experience: November 9, 2017
California
1 review
6 helpful votes
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Arco, Costco (listed as a discounted retailer that doesnt accept the card), Mobil, Shell... have not found a single gas station so far that will accept the gas buddy card. Disappointing. I live in Southern CA, gas is high, was really excited to be able to save a few bucks, but not so far. Costco is always the cheapest, so probably wont be able to save enough to make a difference even if I locate one of those 95% of stations that accept it, wherever they are.

Date of experience: November 17, 2017
Iowa
1 review
9 helpful votes
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I received the Gas Buddy card, but have been unable to activate it. Customer service is non-existent! I got through once, but was unhelpful. They don't answer emails for support except for answers found on their website. NO longer answer the phone, no matter what options you choose, you are always told that there are no representative available to assist you. You are told to leave you name, phone number, email, etc. and they will get back to you as soon as possible. They NEVER DO!

Date of experience: November 15, 2017
California
1 review
10 helpful votes
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Double charges!
November 14, 2017

I used the gas buddy card a few times now and the other day I logged on to my bank account to find I was double charged. I called the number and was told to leave my email address. What a joke!

Date of experience: November 14, 2017
South Carolina
1 review
9 helpful votes
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Horrible Support
November 13, 2017

I have duplicate charges and emailed support five times. Its been two weeks and havent received a reply.

Date of experience: November 13, 2017
Texas
1 review
6 helpful votes
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I have tried to use my last 4 numbers on my card needed to enter a driver ID, but always get no results from my wallet on the phone or when I use my

Date of experience: November 13, 2017
Arizona
1 review
5 helpful votes
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Pay with GasBuddy
November 10, 2017

I have used my card 5x now and have had no issues. It took about 6 weeks for the whole process to set up. They make deposits then it takes about a month to get the card. Once the card is activated they will take those deposits back out. The only thing I dont like is it takes 3-5 business days for the payment to process through your bank account. Just have to keep good track of your spending to avoid overdraft. Ill keep using it. Total savings so far is $6.50.

Date of experience: November 10, 2017
Wisconsin
2 reviews
9 helpful votes
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Looking at Gas Guru as a better alternative. Ok if I want gas prices within a couple miles, but I want to look ahead 40-50 miles but can't easily anymore.

Date of experience: November 6, 2017
Texas
1 review
7 helpful votes
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Incompetent or a Scam
November 3, 2017

Gas Buddy card hasn't worked and there is no support to get help.
Ovoid this site especially the Pay with Gas Buddy feature.

Date of experience: November 3, 2017
Texas
1 review
3 helpful votes
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Works great.
November 3, 2017

I have no ads or any of the issues these people are complaining about. Map works fine and is viewable. Get a better phone or just be smarter people. And if it did have ads, they have every right to make money off of the app. Anyway this app works.

Date of experience: November 2, 2017