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GasBuddy

1.5

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GasBuddy Reviews Summary

GasBuddy is a website and app that helps users find the cheapest gas stations near them, with features like fuel rewards programs, discounts, and savings tools.

This summary is generated by AI, based on text from customer reviews

service
74
value
81
shipping
33
returns
29
quality
60

We monitor reviews for authenticity

Ohio
1 review
8 helpful votes
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Very Convenient
May 28, 2018

I use my Pay with GasBuddy all the time. It has only been denied at one gas station one time. I get $0.05 per gallon as per the terms. I have never had any problems with it and would recommend.

Date of experience: May 28, 2018
California
1 review
5 helpful votes
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Safeway fees
May 26, 2018

Safeway treats this card like a credit card. I got charged 10 cents more so my savings for the first time usage was 5 cents. If i use my debit card there is no upcharge. Your card should be treated the same as a debit card because the charge goes directly to my ckg acct, I do not think Safeway is paying a fee for this card as they do other credit cards.

Date of experience: May 26, 2018
New Jersey
2 reviews
22 helpful votes
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I question how stupid some of the reviewers here are. "Rejecting my info"? 10 cents off then 5 cents? Can people read? These are the same idiots that didn't read their mortgage agreements in the run up to the recession and caused the housing crisis. There's a lot of stupid people. I read the terms, agreed, and have been getting the discount now just fine. I've never had any issues. Their support the one time I used it could be improved absolutely agree there. But the card works, read the fine print before complaining and you won't have problems.

Date of experience: May 25, 2018
Texas
1 review
15 helpful votes
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I'm a sceptic by nature, so excuse my concerns but please provide any feedback that may be applicable to my scepticism... I am concerned with the authenticity of the Good Reviews on the GB Card. The negative reveiws out weigh the Good ones by far. I know there are people that are sometimes hired to add reviews reflecting only good things for a certain service or company, so i find some of these to be questionable. There seem to be NO grammatical errors in any of the good reviews; always having punctuation in the right spots, capitalization of all the appropriate words, and spelling to be spot on. Not to say there are only less educated people that have negative things to say, but the good reviews seem to be flawless in verbiage. I need something that appears to come from REAL People not on a payroll of some kind. Is there an actual customer service phone number that allows people to speak with live reps where i might be able to feel better about receiving actual assistance in real time any time I have a question on the GBCard? I'd love to give this card a try, but i need to feel safe in doing so. I work at a Customer Service call center myself, so i know the ins and outs of being avialable and actually providing a service of assistance, all in a timely manner. Is there anyone out there that can help me feel any better about giving this a shot?

Date of experience: May 24, 2018
Arizona
1 review
12 helpful votes
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Rip Off
May 23, 2018

I got the 10 cents off, then 5 cents per gallon for the last 6 months. Now, I am no longer getting the 5cents off and they are awarding points to buy prizes? Its the old bait and switch! Get you in, then change the rules. I no longer need a card that saves me nothing.

Date of experience: May 23, 2018
California
1 review
2 helpful votes
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Bad program
May 15, 2018

I tried to sign up for the gas buddy plan and it kept rejecting my information so it is not worth all the problems.

Date of experience: May 15, 2018
Maine
1 review
12 helpful votes
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Bait and switch.
May 10, 2018

Signed up under the guise that I would save money on each gallon and then when I used it ended up with useless points that can only be redeemed by buying crap that I don't want or need at Shop Your Way. Pretty slimy tactics. Will be closing this account.

Date of experience: May 10, 2018
Illinois
1 review
7 helpful votes
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Update
April 23, 2018
Updated review

After this review someone contacted me and said they would switch my card back to the discount instead of rewards. Haven't tried it yet, so don't know if it worked or not.

Date of experience: April 23, 2018

Rewards
April 6, 2018
Previous review

I have had this card since it started and never had a problem. But I got gas yesterday, and did not get any discount. Instead I got CASHBACK rewards. I am not interested in shopping through Gas Buddy. I only had it to get the 5 cents off, which someone else said, won't work at Costco, so I don't use it all the time. Also, in the past, my total charge would show up in my wallet in the app in about 2 minutes. This time it took a whole day and then it just listed the price that I paid at the pump. This is stupid and I probably will not use it again.

Date of experience: April 6, 2018
North Carolina
1 review
19 helpful votes
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Finally deactivated my card per request
April 17, 2018
Updated review

GasBuddy finally granted my request to cancel the gas card and remove my banking information. It took multiple emails, but they finally did it.

Date of experience: April 17, 2018

After reading about customers having erroneous bank charges from Gasbuddy, I requested that my card be cancelled and my bank account information be removed. I keep getting the same response to my ticket, "Thank you for the email and we apologize for the delay". No action is taken. My bank info is still on their site, and it looks like my card is still active. Has anyone found a way to cancel and remove your bank data?

Date of experience: April 2, 2018
North Carolina
2 reviews
2 helpful votes
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U r right
April 16, 2018

Same thing happened to me. Without the discount, to me this card is useless. I will not be using the card anymore, maybe except I will use the app just to find cheaper gas prices but I'll be taking the card out of my wallet

Date of experience: April 16, 2018
Ohio
1 review
7 helpful votes
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Not accurate
April 15, 2018

Very inaccurate will see same user post pricing for 25 30 stations within a few minutes and will change prices from to whatever

Date of experience: April 15, 2018
California
1 review
10 helpful votes
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Gasbuddy does not work. USELESS
What happened?
Gasbuddy does not work. USELESS
No more prices list. How do you find the cheapest?
Please remove your useless site
Gasbuddy does not work. USELESS

Date of experience: April 11, 2018
Florida
1 review
7 helpful votes
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I CAN'T REACH ANYONE THE CARD DOES NOT WORK. YOU CANT REACH ANYONE YOU CALL YOU GO IN CIRCLES. IT IS A SCAM

Date of experience: April 5, 2018
Pennsylvania
1 review
9 helpful votes
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Never a problem
March 29, 2018

I use the GasBuddy app every day -- updating prices so that other users can benefit. I've used Pay with GasBuddy more than 40 times since last September (2017) without ever being denied and without a problem. In the six months that I've use Pay with GasBuddy, I've saved about $40 -- not enough to set the world on fire, but it comes out to about a free tank & a half every year. I live in PA, but I've also used Pay with GasBuddy in OH, IN, WV, MD, SC, GA, & FL. I've used the card at Sheetz, Sunoco, Shell, Marathon, BP, BFS, Pilot, Love's, Speedway, & RaceTrac. Again--I've never had an issue.

Date of experience: March 28, 2018
Illinois
1 review
9 helpful votes
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Very interesting to see the various review regarding Pay with GasBuddy, I have been using it since 9/24 and I've never had one problem. If stations (Mobile, Costco) don't accept the card there is an icon that says so. I've had zero additional charges and I can use the receipts in my wallet for my expenses. No problems here and I love the app when I travel.

Date of experience: March 22, 2018
California
2 reviews
21 helpful votes
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I thought... hey maybe I will give it a try and I won't be the one that gets hacked. WRONNNNGGGG. DO NOT... I REPEAT! DO NOT GET THIS CARD! Total scam. No customer service whatsoever. I'm contesting with my bank! I blocked the card from being able to withdrawl funds. What a nightmare! Gasbuddy is a POS and I will also be removing the app from my phone! F YOU GASBUDDY!

Date of experience: February 16, 2018
Florida
1 review
11 helpful votes
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ITS A SCAM
February 14, 2018

THIS IS A SCAMM!
COSTUMER SERVICES DOESNT EXISTS,
TRYING TO GET A HOLD OF THEM ITS A PROBLEM
I DINT GET NO DISCOUNT CAUSE I USE MY GAS REWARDS ABD DOESNT WORK WITH RHE OTHER ONE

Date of experience: February 14, 2018
Florida
2 reviews
24 helpful votes
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SCAM! FRAUD,
February 14, 2018

Scam, before i even recieved card had $234 in ACH charges. Chase bank tracked charges back to Gas Buddy. Chase bank filed a complaint with the AG in Massachusetts. Could not get hold of Gas Buddy customer services. Tried and left voice mails for 6 weeks with no responce. Chase Bank refunded the funds and i had to close account and open new account because we were unable to get call back from Gas Buddy and they still had bank account on file and attempts were made to withdrawal funds after Chase put stop payments on all transactions from GasBuddy. Again, transactions were attempted before i even received card and i have never activated card.

Date of experience: February 14, 2018
Wisconsin
1 review
21 helpful votes
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Fraud
January 31, 2018

I gave them access to my checking, and after my second purchase, someone had hacked into my checking account and made an unauthorized charge for $753.00 for $#*!ing herbal supplements from Utah! No one else had my numbers except them!

Date of experience: January 31, 2018
Minnesota
1 review
15 helpful votes
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GasBuddy Fail
January 31, 2018

It used to be great. I used it locally and while traveling. (The app)
However, a few months back they changed it, no they ruined it.
It used to be they would give most station prices in your area. Or you could zoom out to check the close station that had the best prices.
NOW, you get the stations within about 2.5 miles from where you are, AND NOTHING MORE.
You cant make it give more. It is now useless.
I had to stop using it as I live in a hole where the prices are the highest for miles in all directions.
I removed it. On 1/31/18 I reinstalled it to test and it is still broken and I removed it again.
Zero stars if I could.

Date of experience: January 31, 2018