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GasBuddy

1.5

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GasBuddy Reviews Summary

GasBuddy is a website and app that helps users find the cheapest gas stations near them, with features like fuel rewards programs, discounts, and savings tools.

This summary is generated by AI, based on text from customer reviews

service
74
value
81
shipping
33
returns
29
quality
60

We monitor reviews for authenticity

Florida
1 review
10 helpful votes
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GASBUDDY A TOTAL SCAM
November 2, 2017

Since I have signed up with pay with GasBuddy, I have not yet used my card once... Customer service is a joke, but they have access to your checking account information... Total waste of time and a RIPOFF! GASBUDDY SUCKS!

Date of experience: November 2, 2017
District of Columbia
2 reviews
8 helpful votes
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Haven't been able to pay at pump since day 1. No customer support to call. Emails back and forth are canned and useless. Do they not have live reps? Stupid and waste of time

Date of experience: November 1, 2017
Wisconsin
1 review
6 helpful votes
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Latest revision bad
October 31, 2017

I agree with most of your new reviews that you ruined the app. Your popups take up most of the screen on my phone. I find it almost useless now.

Date of experience: October 31, 2017
g b.
Texas
1 review
9 helpful votes
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new format is terrible
October 31, 2017

new app format is useless in map view. ad takes up 1/3 of screen and remaining map view area is limited . you cant use it as a passenger at highway speeds to view the pricing of stations ahead -- useless - go back to the old format it worked.

I have used gasbuddy for years and your changes are driving users away

Date of experience: October 31, 2017
Florida
1 review
9 helpful votes
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Gas Buddy is dead!
October 30, 2017

Once a great App, Gas Buddy has made changes that make it useless. If you own a station, save your advertising dollars. I just took the App off my phone. A "1" rating = 0.

Date of experience: October 29, 2017
New Jersey
1 review
8 helpful votes
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They ruined Gasbuddy!
October 30, 2017

So how am I going to sell these idiots went and took a perfectly good app that I used all the time, and totally destroyed it by placing ads that you cannot get rid of over the map. The ads take up over a third of the map space, you can't see the prices for the gas. There are no prices posted at all on the home page anymore. Just an ad also without a price for whichever gas station seems to have paid the most for the advertising. We are deleting it from our phones.

Date of experience: October 29, 2017
Virginia
1 review
7 helpful votes
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I have used gas buddy for a few years. It was a great app, user friendly and useful. I don't even use it any more. You can't view prices on the start screen anymore, ads and pop ups are annoying and take up valuable time when we are traveling. By the time I get to the info we have driven past the exit as I am the passenger. I would no longer recommend it to anyone.

Date of experience: October 27, 2017
Arizona
1 review
10 helpful votes
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It does not give me what I need anymore, just pop-ups which keeps me from using it. No gas prices shown etc with pop-ups activated

Worthless!

Date of experience: October 22, 2017
Florida
1 review
4 helpful votes
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Stop with this pop up... I looked online and It told me everything I jeeded... not worth the time with this app as it obviously has very poor ratings

Date of experience: October 20, 2017
Virginia
1 review
7 helpful votes
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GASBUDDY Pay at the pump
October 20, 2017

My Driver ID worked one time. Now it does not work and my password does not work either. When I try to change it I get an error message and it will not redirect or send me the link to change it. BIG JOKE!

Date of experience: October 20, 2017
Ohio
1 review
10 helpful votes
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The pay at the pump fecture don't work... My wallet on the app send me a error... Customer service is a joke. Hopefully my bank information is not compermise

Date of experience: October 11, 2017
New Jersey
1 review
13 helpful votes
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Where is my card!
October 8, 2017

It has been over a month now and gas buddy still hasn't sent me my card! They did do the bank deposits right away though. I've called and emailed customer service several times to no avail. Now I feel foolish about giving them my bank info. And now after reading these reviews I think if they ever do get around to sending me a card I will cut it up. I am rating them a big fat zero!

Date of experience: October 7, 2017
Florida
1 review
11 helpful votes
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GASBUDDY cards
October 6, 2017

The bull$#*! card don't work. I've been calling for days. You cant sit and wait to speak to a rep anymore. They make you leave Message. That NO 1 RETURNS. I WANNA KNOW WHAT YOU ARE DOIN WITH MY VITAL INFO, IF THE PHONY CARDS DONT WORK. IV ACTIVATED IT AND VERIFIED IT. STILL NOTHING. GASBUDDY GOT UNTILL MONDAY TO FIX IT. THEN IM GOING TO MY BANK AND SCREAMING FRAUD AND CHANGING MY INFO. AND YOU BETTER BELIEVE I'M TELLIN MY STORY TOO ANYONE WHO WILL LISTEN.

Date of experience: October 6, 2017
Illinois
1 review
9 helpful votes
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App and system sucks
October 4, 2017

I tried loading the app 5 times and tried all manner of number combinations to activate my card and nothing worked. Sent several emails with no responses. I have since cut up the card. Just hope my bank account is also cleared. Since I did not ever activate the card, it should be.

Date of experience: October 4, 2017
Texas
1 review
9 helpful votes
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They reduced the number of points you can get and lessen your chances at winning free gas
The new changes have the site freezing daily
The contests aren't very much fun anymore
No one responds to your inquiries anymore. I have one station that has diesel but they never listen so I always have to add it and one station that was torn down kept getting gasoline prices!
The ads are terrible
You have to search for the x to close them
The design makes going back a page very difficult
All in all they have ruined a fun and useful app

Date of experience: September 29, 2017
Colorado
1 review
12 helpful votes
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ATM erased my savings
September 28, 2017

I used Gas Buddy for the first time the other day. My first bill was approximately $41.40 and was charged $38.92 for a saving of $2.48. Good savings until I looked at my bank records! I was charged $3.00 as an ATM withdrawal. I actually lost. 52 cents in that fill up. I won't do it again.

Date of experience: September 28, 2017
Florida
1 review
3 helpful votes
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I have never been mis-led with this Gas Buddy app.
Works great with Google maps for audible turn by turn directions. So far, it has been absolutley great. Thanks for saving me money Gas Buddy. Now, if you have a checking account, you can use their discount payment card anywhere stations accept debit and credit cards. First time use you save 15 cents per gallon. Thereafter, you save at least 5 cents a gallon.
Update October 16th, 2017
The Gasbuudy card works really well. I have never received any fees or ATM fees whatsoever. The card asks for my Driver ID, or pin. The card asks for my odometer reading always so it can give me miles per gallon, costs thereof, etc. You can enter 9999 to bypass feature. The Gasbuddy card then approves your account and you proceed as you would normally. After several days you are emailed a summary of your transaction, detailing your savings and price you ended up paying per gallon. I am very pleased using my Gasbuddy card. Thanks for your time. P.S. Currently, I cannot wrap my head around any issues others may be receiving. My card is linked to my Wells Fargo account with no issues other than just savings so far. Maybe Gasbuddy had issues before but now those are resolved? Honestly, I really don't like to stick out like a sore thumb. But I for one, still love my Gasbuddy card. I dislike wasting time for others. Thank again for your time.
Will and wee dog Bree.

Date of experience: September 27, 2017
Wisconsin
2 reviews
10 helpful votes
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What happened here?
September 25, 2017

I use the web version, not the smartphone app. It's been awhile since I used gasbuddy.com so this came as a big surprise. Okay, what's wrong here, let me count the ways:

1) I'm looking for a local map that lets me examine my area and see all the local stations at a glance. For some reason the map icon isn't where it used to be, next to each station. Once i found the new location, I found that no matter what kind of gas I selected, it only displayed prices for regular.

2) Each time I follow a link to a new page, it forgets that I'm looking for diesel. It defaults to regular; should be able to save that data.

3) When I ask for the lowest local prices, I get some higher prices before the lowest one. In other words, not correctly sorted.

4) Huge load of ads keeps the display moving. As soon as I kill one, another takes its place.

This used to be a very useful site, but now it just seems to aspire to being a host for clickbait.

Date of experience: September 24, 2017
Florida
1 review
6 helpful votes
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Terrible
September 12, 2017

After Irma heard to check this site to see who had fuel in the area. Not one that said had gas did! Don't waste your time

Date of experience: September 12, 2017
Washington
2 reviews
8 helpful votes
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During the Irma fuel shortage I visited many stations listed as having fuel in my area. RESULT: ZERO had fuel. Attempted to update stations so others would not waste their time. After submitting my update stations were still list as having fuel. This app is a waste of time and fuel.

Date of experience: September 11, 2017