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GasBuddy is a website and app that helps users find the cheapest gas stations near them, with features like fuel rewards programs, discounts, and savings tools.
This summary is generated by AI, based on text from customer reviews
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Since I have signed up with pay with GasBuddy, I have not yet used my card once... Customer service is a joke, but they have access to your checking account information... Total waste of time and a RIPOFF! GASBUDDY SUCKS!
Haven't been able to pay at pump since day 1. No customer support to call. Emails back and forth are canned and useless. Do they not have live reps? Stupid and waste of time
I agree with most of your new reviews that you ruined the app. Your popups take up most of the screen on my phone. I find it almost useless now.
new app format is useless in map view. ad takes up 1/3 of screen and remaining map view area is limited . you cant use it as a passenger at highway speeds to view the pricing of stations ahead -- useless - go back to the old format it worked.
I have used gasbuddy for years and your changes are driving users away
Once a great App, Gas Buddy has made changes that make it useless. If you own a station, save your advertising dollars. I just took the App off my phone. A "1" rating = 0.
So how am I going to sell these idiots went and took a perfectly good app that I used all the time, and totally destroyed it by placing ads that you cannot get rid of over the map. The ads take up over a third of the map space, you can't see the prices for the gas. There are no prices posted at all on the home page anymore. Just an ad also without a price for whichever gas station seems to have paid the most for the advertising. We are deleting it from our phones.
I have used gas buddy for a few years. It was a great app, user friendly and useful. I don't even use it any more. You can't view prices on the start screen anymore, ads and pop ups are annoying and take up valuable time when we are traveling. By the time I get to the info we have driven past the exit as I am the passenger. I would no longer recommend it to anyone.
It does not give me what I need anymore, just pop-ups which keeps me from using it. No gas prices shown etc with pop-ups activated
Worthless!
Stop with this pop up... I looked online and It told me everything I jeeded... not worth the time with this app as it obviously has very poor ratings
My Driver ID worked one time. Now it does not work and my password does not work either. When I try to change it I get an error message and it will not redirect or send me the link to change it. BIG JOKE!
The pay at the pump fecture don't work... My wallet on the app send me a error... Customer service is a joke. Hopefully my bank information is not compermise
It has been over a month now and gas buddy still hasn't sent me my card! They did do the bank deposits right away though. I've called and emailed customer service several times to no avail. Now I feel foolish about giving them my bank info. And now after reading these reviews I think if they ever do get around to sending me a card I will cut it up. I am rating them a big fat zero!
The bull$#*! card don't work. I've been calling for days. You cant sit and wait to speak to a rep anymore. They make you leave Message. That NO 1 RETURNS. I WANNA KNOW WHAT YOU ARE DOIN WITH MY VITAL INFO, IF THE PHONY CARDS DONT WORK. IV ACTIVATED IT AND VERIFIED IT. STILL NOTHING. GASBUDDY GOT UNTILL MONDAY TO FIX IT. THEN IM GOING TO MY BANK AND SCREAMING FRAUD AND CHANGING MY INFO. AND YOU BETTER BELIEVE I'M TELLIN MY STORY TOO ANYONE WHO WILL LISTEN.
I tried loading the app 5 times and tried all manner of number combinations to activate my card and nothing worked. Sent several emails with no responses. I have since cut up the card. Just hope my bank account is also cleared. Since I did not ever activate the card, it should be.
They reduced the number of points you can get and lessen your chances at winning free gas
The new changes have the site freezing daily
The contests aren't very much fun anymore
No one responds to your inquiries anymore. I have one station that has diesel but they never listen so I always have to add it and one station that was torn down kept getting gasoline prices!
The ads are terrible
You have to search for the x to close them
The design makes going back a page very difficult
All in all they have ruined a fun and useful app
I used Gas Buddy for the first time the other day. My first bill was approximately $41.40 and was charged $38.92 for a saving of $2.48. Good savings until I looked at my bank records! I was charged $3.00 as an ATM withdrawal. I actually lost. 52 cents in that fill up. I won't do it again.
I have never been mis-led with this Gas Buddy app.
Works great with Google maps for audible turn by turn directions. So far, it has been absolutley great. Thanks for saving me money Gas Buddy. Now, if you have a checking account, you can use their discount payment card anywhere stations accept debit and credit cards. First time use you save 15 cents per gallon. Thereafter, you save at least 5 cents a gallon.
Update October 16th, 2017
The Gasbuudy card works really well. I have never received any fees or ATM fees whatsoever. The card asks for my Driver ID, or pin. The card asks for my odometer reading always so it can give me miles per gallon, costs thereof, etc. You can enter 9999 to bypass feature. The Gasbuddy card then approves your account and you proceed as you would normally. After several days you are emailed a summary of your transaction, detailing your savings and price you ended up paying per gallon. I am very pleased using my Gasbuddy card. Thanks for your time. P.S. Currently, I cannot wrap my head around any issues others may be receiving. My card is linked to my Wells Fargo account with no issues other than just savings so far. Maybe Gasbuddy had issues before but now those are resolved? Honestly, I really don't like to stick out like a sore thumb. But I for one, still love my Gasbuddy card. I dislike wasting time for others. Thank again for your time.
Will and wee dog Bree.
I use the web version, not the smartphone app. It's been awhile since I used gasbuddy.com so this came as a big surprise. Okay, what's wrong here, let me count the ways:
1) I'm looking for a local map that lets me examine my area and see all the local stations at a glance. For some reason the map icon isn't where it used to be, next to each station. Once i found the new location, I found that no matter what kind of gas I selected, it only displayed prices for regular.
2) Each time I follow a link to a new page, it forgets that I'm looking for diesel. It defaults to regular; should be able to save that data.
3) When I ask for the lowest local prices, I get some higher prices before the lowest one. In other words, not correctly sorted.
4) Huge load of ads keeps the display moving. As soon as I kill one, another takes its place.
This used to be a very useful site, but now it just seems to aspire to being a host for clickbait.
After Irma heard to check this site to see who had fuel in the area. Not one that said had gas did! Don't waste your time
During the Irma fuel shortage I visited many stations listed as having fuel in my area. RESULT: ZERO had fuel. Attempted to update stations so others would not waste their time. After submitting my update stations were still list as having fuel. This app is a waste of time and fuel.
Answer: Nobody I know has ever won. I have been a member over 9 years and I've never won. I entered 103,000 points, 103 tickets, all at once the day after St. Patrick's Day and I didn't win. So the short answer is someone must be winning these things, but you probably have better odds with a lottery scratcher. I also find it strange that often times the winners are brand new to the website with low point totals and often stop using the website after they win, kinda strange.
Answer: I see lots of people here reporting issues using GB, but my wife and I have had nothing but good luck using it all up and down the east cost. No false charges, not wrong prices, etc. we try and faithfully confirm or correct any prices off, but that rarely happens and is only a couple cents here and there when it does. Happy user here! YMMV
Answer: I just used it for the first time and I guess I didn't read enough of the fine print. I was expecting to see the price drop at the pump, but instead I needed up paying full retail price at the pump and I guess the savings is supposed to come off the back end when it hits my bank. Not sure, but I can tell you this, that was my first and last time using the card. I would rather see my savings immediately at the pump than have to wait to hopefully see them show up in my bank account. Ill just continue to use my loyalty cards. I hope this helps!
Answer: I cannot currently imagine as to why the rating is so low. My experience has been perfect in South Florida so far. GasBuddy is always accurate, works great on my android smartphone, links up well with turn by turn audible directions to the cheapest gas station. Therefore I rated this app 5 stars and I never do this unless it always makes my life easier to manage day to day.
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