GasBuddyReviews 371

Gas Buddy card is a credit card so more times than not your discount will be on the CREDIT price the station has set which in my area is. 10 cents more than the cash price which is what the gas buddy app shows. Not knocking g Gas Buddy... it's in ther FAQs and T&Cs. Your "savings" is at the mercy of the station you use and their prices. Gas Buddy needs to give the option to list the Credit prices as well not what random updaters post as they drive by which is ALWAYS the Cash/Debit price.

I have been hung up on, put on hold and not answered at all when I tried to call this company. They offered me a 25 cents discount per gallon at the gas station that I clicked on the app. To receive this discount I had to go to the station within the next 4 hours, which I did and when I went there, I was only given the miserly 5 cents off. When I tried to call numerous times the message says they are shorthanded because of the holidays, which were a month ago! ITS A SCAM! Don't bother using this app!

On Black Friday 2019 Gasbuddy sent alert to my cellphone offering $10.00 credit for first time I used GASBUDDY PAY CARD. If I signed up for Pay with GasBuddy service. I gave them checking account and routing #'s to initiate process and got the card in the mail on 12/06/19. ON Sunday 12/07/19 Cyber Monday - Dec 8 - I got alert for $5.00 credit if I used card by Dec 9th, 2019. On Dec 9th, 2019 not only did I use it, but I filled Tank. The full amount of fill-up has been taken from checking account with no $10 or $5 credits applied. I emailed Gasbuddy a few different times asking for the credits. They have auto reply saying someone will get back to me but they never do. And then they send one of those emails saying that because they had not heard from me the ticket was solved. I submitted Complaint # ******* to Better Business Bureau and Gasbuddy did not respond to BBB, as they are bot BBB members. This tells me Gasbuddy is cheating us out of all the money they can before they disappear. Better to use a credit card that pays points. There are plenty of apps to see gas prices as you travel.

I signed up for Pay with Gasbuddy at the end of October 2019. I received the email that the card was sent out on 11/2/19. Mind you, I signed up for Amazon's Audible because you got perks with GasBuddy. So I've been paying $14.95 a month for Audible and haven't gotten a single perk for it with GasBuddy. As of 11/21/19, there was no card. So I contacted customer support. Teagan, eventually got back to me and sent a replacement card. On 12/10/19, I reached out to customer service, as I had not received the GasBuddy card, and Teagan responded with a generic response, regarding processing times. On 1/15/19, after weeks of reaching out to no avail, I sent a nasty email and was finally contacted by Caillin, the supposed manager. They wanted to send my GasBuddy card to a different mailing address because somehow my card was not showing up to my home address. Mind you, I ordered unreleased Beatles CDs from Japan after I had requested the second card. The CDs from Japan arrived earlier this month. I still have not received the card and was given no other recourse beyond sending the GasBuddy card, which is linked to my checking account, to an unverified address. In the end, I requested that my account be deleted. The customer service is worse than Frontier, and that is putting it lightly.

Did they purposely want the Gasbuddy web site to SUCK? They did it. I've used gas buddy for years (posted gas prices in my city for years) but haven't used it in a year or so. I'm planning a long trip and WTH?!? This site is so ridiculous to use compared to how it used to be it's just beyond comprehension. Looks like they bought out all the competition and that is that. Forget it, just use Google Maps and click on icons of gas stations along your route. Most have current prices and tell Gasbuddy later days.

And their gas discount? ROFLOL... would you give these guys your numbers to your bank account? Seriously? Anyway I could give it ZERO stars?

I just read about 20 negative reviews, all of which haven't been my experience GasBuddy! I don't know if I've just gotten lucky or if everyone else is doing something wrong/not being patient etc. Their customer service efficiently helped me when I needed them to. I received the $10 Audible credit and $10 free gas. I've never noticed gas prices being as "off" as some of these reviews are reporting. Sometimes someone will accidentally report a price as diesel when it was clearly a premium price or something. I've been using GasBuddy for about 6 months now, and I won't claim I'm saving a MASSIVE amount of money but extracting a $2-$3 average credit from each time I fill up in gas to put towards something I would have bought anyway via the "shop your way" app is worth it to me, or rather "why not". I haven't had any of the issues these last 20+ negative reviews have reported

I entered my back account information to activate my Gasbuddy Card. Two days later the MICRO DEPOSITS appeared in my checking account. When I entered them into the app to verify them it told me the amounts were incorrect. I called right at 9am EST and was on hold two hours, then disconnected. I repeated this for 5 business days. Same 2 hour hold, then a disconnection. I sent an electronic request thru the app after the second day and it ha been 5 weeks. This company s a joke.