I ordered something from Piperlime that I really like, but I've decided not to ever order from this company again. I get spammed with daily emails from them, and despite countless attepmpts to "unsubrcribe" (by clicking their link), the spam persists. So, I called them and it was not easy to unsubsrcibe. It feels very scammish to me. There are plenty of other clothing companyies out there, and I don't give my money to companies that market this way.

I had two fraudulent charges put on my Gap visa card that happened in January 2014 and were immediately deemed fraudulent charges. The billing of this was credited and rebilled on/off of my card over the 5 months Gap staff kept assuring me I would "see it taken off in next statement" which obviously didn't happen, or I would not be complaining. Approximately $3,300.00 worth at that. Finally just closed the card. More sadly I still have to pay the bill that is not mine to maintain good credit standing. They SUCK!

Horrible customer service.

First order: I ordered a skirt which took over 4 months to come in. After being charged for the item and advised it would arrive within 2 weeks, I received an email that the skirt was out of stock and that I would be notified when it was back in stock. 4 months later I received the skirt and of course, it did not fit. I promptly mailed it back. Due to horrendous weather and shipping delays, it took my skirt quite a while to make it first to me, then back to the warehouse. It arrived about a week outside of the 30 day time frame you have to return an item (30 days from the time it leaves the warehouse, not the time you receive it. It took 12 days to get to me from the warehouse). My item was refunded, however I received a very nasty note from pipelime regarding the time frame. Hello?!?! It took you over 4 months to get the item to me in the first place and then you send me a nasty email about the item arriving a few days late?

Decided to give them a second chance and ordered a dress which arrived defective. Mailed it back and because I purchased it on a credit card (how else do you purchase online?) - it will take up to 2 complete billing cycles to refund the purchase.

They carry all of the same brands as Macy's and Nordstrom. Save yourself the frustration and shop the department stores instead.

DO NOT ORDER FROM THIS SITE.

I order a watch, that was said to be in stock, in December of last year. It was supposed to be a Xmas gift. After the date arrived they said it would be delivered on, I get told it's on back order. Never said that on the site otherwise I would've gone to other places to get it. So they say it'll ship around New Year's, one month later. Never did. So now I'm being told it'll ship in the beginning of Feb only to have my order canceled by them.

Absolutely ridiculous. I was nothing but polite and courteous to their support staff in this whole endeavor. Even when being lied to. So what do I get when I finally show my lack of appreciation? I 10% off promo code. You can Google search to find codes significantly more than that. So when I respond, again, w/ complaints about that's all my time and patience is worth to them, they up it to 20% off. You can get that by referring a friend. It says right on their website.

This site is terrible. NEVER order anything from them. I am posting this on every review site I can find b/c I was that upset about being duped. Bad thing is, this watch is sold out everywhere now. Might have to trust someone on eBay to sell it to me.

Thanks, Piperlime!

I am so sad! I order the most beautiful pair of boots on sale and when they arrived they were a whole size too small. There was no description about the sizing and no reviews to go off of. I am always always an 8 1/2 and when these 8 1/2 boots came I almost cried when they fit like a 7 1/2. They don't do exchanges on sale items, so now I am stuck with this gorgeous boots that I simply can not wear. The selection is okay, everyone once in a while I'll spot a diamond in the rough but after having such trouble with sizing/returns I am deeply disappointed. Won't ever order from here again. I'd stick to sites with easier exchanges or just shop in stores!

I placed an order for watch for them on December 11th for Christmas present for my girlfriend. They cancelled my order without sending me an email or a phone call. I finally realized that it was cancelled after the day of delivery had passed. Well I call them to get this resolved and they assure me the watch is on its way that day and I would have it in time for the holidays. Well I check my email the next day and the order is cancelled again. Well i learned a valuable lesson not to trust this D league website. Save your money.

Technically I would give them 2.5 stars but whomever processed my return was courteous. I received a pair of shoes on Sept. 18th (the order was placed on Sept. 12th). I use their USPS generated label to return the shoes on Oct. 12th. For me that's 24 days - within their 30 day period because usually vendors like Amazon for example count from the day you receive your order and the day you drop off the package for returns. The package gets to them on Oct. 25th. It's out of my hands if the return service mail they commissioned takes two weeks. But for future reference, it seems like the return of 30 days is actually 30 days including possible time in transit to return and if that's two weeks for me, the return period is actually half of that - maybe 14 days. I received an email notifying me that my return was out of the period (it is if 20 days are counted for shipping) but they processed the return as a courtesy. That was kind of them but I'll be sure to either avoid ordering from them or at the least return anything the very next day.