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Gamiss.com Reviews Summary
Gamiss.com has a rating of 3.6 stars from 1,389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gamiss.com most frequently mention customer service, good quality and shopping experience. Gamiss.com ranks 373rd among General Apparel sites.
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Bought a dress cardigan as a gift for my son who was so pleased with the fit and the way the item washed so well he has actually requested more in other colours, the sizing is true to fit and great quality at fantastic prices with fast delivery as well. Typically within 2 weeks
Took a month to get the mermaid tail blanket I ordered for my daughter. I had given up and assumed I'd been scammed, but it did come eventually. Quality was not horrible, actually pretty decent for the price.
I bought 6 items in Gamiss. I recieve it in time and and I love the quality and all about this products. The service is nice, helpful and kind, I'm glad that I chose this site to buy very cool and fashion things to use this season. I will keep buying here! Can't wait to make other order!
Order number: R**************/11/25/2016 / Victoria / vickclem
Always now and then some problems with inventory or delivery status, but I like the clothes and the prices. There are always sales so it's nice to feel that I have the opportunity and available income to spend. Wait time can be long depending on what you order, but so far I like this shopping site and haven't had major issues. Customer service is prompt to respond and provides details to answer my questions.
I placed a order i never received it a month later they tell me it was delivered and for me to knock on my neighbors door to see if they received the package smdh. I ask them several times for a refund and never received it. This website is a scam!
After reading reviews on here, I was worried that I would get scammed so I decided to cancel my order. (bad experiences with scams before)
I went to their 24/7 live support chat system and it was very quickly, pleasantly and professionally done. The order was canceled, the payment was refunded the same minute. I am very satisfied with this.
I will likely buy something from this site in a few months when I need a bunch of clothes.
I purchased two wigs from this site for the first time and I was apprehensive in the beginning because I had not ordered from them before. However I'm one VERY Happy customer the items arrived before scheduled date and it was exactly what the picture showed I'm super excited about my wigs and will definitely be ordering from this site soon..
I bought an item and paid extra to speed up the shipment of the product in mid-November 2016, waited for 10 days and didnt receive anything in mail so I contacted their customer support to check on my order, only to find out they no longer have the jacket in stock and are waiting for their new inventory to arrive! I have been trying to get my money back for the past 21 days and they still havent processed my refund. The worst customer service ever. Their customer service representative Letha, doesnt even read the emails properly and her replies are so off the topic that makes you wonder if she even knows whats she talking about! This website makes you stop online shopping! SCAM, avoid them and their discounts.
Dear Roxana,
We apologize that you have had issues with your order.
Please rest assured that we will cancel the order if customer required us to do it.
Would you mind providing us your order number? Or you could contact us via https://support.gamiss.com/faq/index/index?lang=en&st=1, we will check this issue and arrange solution for you.
Gamiss Team
I placed an order on Dec 7th with this company. I paid for expedited shipping so that my package would arrive with in 3-7 business days. The seller did not even print a label for my package until 10/13/2016 And HAVE DONE NOTHING OTHER THAN PRINT THE LABEL. They have not taken the package to UPS to send and its now 5 days past the day that the package should have arrived :( now one of my girls is short a Christmas gift when I ordered this in ample time. When trying to reach the company to get answer they would only email back how sorry they were but they can only help with pre orders, not orders that have been made. $#*!ty company and $#*!ty business practice
Dear Alicia,
We apologize for the issues you have encountered with your order.
Please rest assured that we will deal all the issue of the customer at the same time.
We are more than willing to help you track the parcel, would you mind providing us your order number?
We look forward to hearing from you soon,
Gamiss Team
I bought the lip t-shirt. It is very warm and stylish, and I wear it so many times. Your website is very trustworthy and it has quality clothes. I will order more soon! (R**************, received 15th of November, Catherine K., Flat Rate shipping)
I should've known better that this website was too good to be true. I regret making a purchase. I am trying to cancel my current order and it says that after the order has been made, no changes can be made unless you contact customer services within one hour. I have been on the LIVE CHAT for over 20 minutes and in the last 7 minutes, this thing has been telling me that my waiting time is 30 seconds. THE LONGEST 30 SECONDS OF MY LIFE! The phone number provided to call isn't even a working phone number. This website is full of it. You don't even have the option to deactivate your account. One thing's for sure, I am never making another purchase in this website and recommend to others to do the same.
Dear Carrie,
Thank you for taking your time to write this review.
We could be contacted via liva chat and telephone (only for US customer).
You could also contact us via https://support.gamiss.com/faq/index/index?lang=en&st=1 with the details.
Please provide us your order number, we will check this issue and cancel the order for you.
Gamiss Team
I finally received my wig but its not the rite one so i will never order from here again i was thinking about returning it but its not even worth the hassle i will give it to someone in my family
Dear Cherice,
We at Gamiss can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours. Our US phone number is: +(1)205-255-8845.
The shipping time depend on the shipping method and destination country.
Can you provide us your order number or contact us via https://support.gamiss.com/faq/index/index?lang=en with the subject 'reply from sitejabber'.
We will check the details for you.
Many thanks,
Gamiss Team
One of the items i ordered i'd give 5 stars for. It was better than expected. Another item i ordered was damaged. I was hoping to contact someone directly about the order but "contact support" is ambiguous, at best.
It took 7 weeks to receive my order, you cannot contact the company through the website or phone... SCAM SCAM SCAM. I finally received my order. I ordered a sweatshirt and a jacket, both XL. They are both easily a small. Total waste of money.
Dear jackie,
We regret that you are having issues with the size of our items.
Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page. We encourage customers to choose the correct size using this chart along with their exact measurements.
We could be contacted via https://support.gamiss.com/faq/index/index?lang=en with email.
Please provide us your order number, we will check this issue for you.
Gamiss Team
Ordered a beautiful dress from this website, paid for fast shipping yet it came over 6 months later and was nothing like the image on the website! It was 7x too short and NOT the size i ordered, the fabric was extremely bad and the dress was DIRTY with multiple STAINS on it. DO NOT BUY FROM THIS COMPANY.
Dear Yea,
We are sorry to hear you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We are more than willing to help you with this issue, please provide us your order number, we will check this issue for you.
Many thanks,
Gamiss Team
Placed an order for 2 hoodies on Nov. 2nd. It is now Dec. 18th. I tracked my package via UPS and it states "package processed waiting for UPS" that was posted on Dec. 6th! WTF? I am furious with this company!
Dear Raena,
We regret that you are having issues with your package.
The parcel could be delivered in the estimate shipping time if there is no delay.
Please contact us via https://support.gamiss.com/faq/index/index?lang=en with the subject 'reply from sitejabber'.
Or you could provide us your order number, we will check the details for you.
We look forward to hearing from you,
Gamiss Team
I received the same response as another reviewer that my payment had not arrived. I paid at the time of ordering with my visa. Seriously concerned and doubt I'll recive my goods :( Stay away from this site!
Dear Jacqui,
Thank you for your recent review.
The shipping time depend on the shipping method in your order and the destination.
For more about this, please refer to http://www.gamiss.com/m-article-id-39.htm.
Please provide us your order number or contact us via https://support.gamiss.com/faq/index/index?lang=en with the subject 'reply from sitejabber'.
We will help you to check this issue.
Gamiss Team
Gamiss does NOT contact you to tell you that you have an item that is out of stock, you have to submit a ticket and wait for their response. I have had to swap out for an item that isn't on backorder, and that was a week ago, STILL HASN'T SHIPPED. I paid for expedited shipping almost a month ago and still have no items to show for it... my advice is to go somewhere else. This site is a complete waste of my time and money.
Dear Jamie,
We are sorry to hear you are having issues.
All of our items have a dispatch time that is shown clearly on the product page. This time depends on our stock availability. In cases where the stock availability changes we will contact the customer within 24 hours with more information regarding their order.
Please provide us your order number, we will check this issue for you and fix it.
Best regards,
Gamiss Team
Dear Karen,
You are welcome, your satisfaction is our first priority.
Thanks for your cooperation and kindness.
We still will improve in the future.
We do apologize for any inconvenience.
Customer satisfaction is our first priority, we very eager to help you solve the problem, and we really don't want to cause any inconvenience to our valuable customers.
With a customer like you, we will be able to continue to improve and enhance.
If any other query, please feel free to contact us.
We very much regret for the inconvenience caused of this issue and wish to take this opportunity to personally apologize to you.
Kind Regards
Baron
Gamis support team
I don't understand why people are complaining. This is an Internet retail store much like Wish and Sky mall (more like Wish). You are paying next to nothing for items which are manufactured and shipped from different parts of Asia. The shipping will take a while because your order has to travel a very long way. The tracking site is accurate, although many cannot read it because it is in another language, so turn on your translator plugin for your browser.
There is no reason to complain. If you want something sooner, order it sooner, or buy it at full retail at a brick and mortar store, but do not complain because your insanely discounted merchandise is taking a long time to ship.
Thank you, Gamiss. You deliver what is expected for the price point and I have no complaints.
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Dear Alex,
Thank you for your review.
Please note that with our registered and expedited delivery we offer all customers a tracking number. You can use this to track where your package is and see an estimated delivery time.
If you have any concern about this order, please provide us your order number, we will check it for you.
Gamiss Team