GameStopReviews 548

They sold me a resealed game as brand new. When I got home and noticed the disk had fingerprints and scratches on it I went back to try and return it. They refused and said that they commonly reseal their games and that they wouldn't accept a return because it wasn't new. IT WAS NEVER NEW IN THE FIRST PLACE. Last I checked it was illegal to take products out of their factory seal and sell them as new items, apparently Gamestop doesn't care to routinely break the law. Don't support this company and their illegal business practices, I know I'll never shop there again.

I bought a Wii U console due to a promotion they were running. I apologize 100% in advance if they try to sell this to another individual. It has everything you can imagine wrong with it. It is yellow, orange chip stains everywhere, dust like I have never seen before, a cracked screen, wreaks of cigarettes, the power cord is ripped, the other charging power cord is covered in soda, and the hdmi cord is busted. REALLY GAMESTOP? This left your warehouse in checked and approved condition. I paid $70 and the only thing not damaged is the sensor bar ($5 maybe). I should smash this so you don't try and sell it to anyone else. Customer service is a waste of time. Don't even bother calling. I gave you one last chance GameStop. It is no wonder why you are going away. Good bye!

I am beyond irritated with GameStop and honestly utterly confused and pissed off. How is that I place an order and you all take my money and then cancel the order? I spent 24 hours total on the phone with your piss poor customer service only to be told lies and bull$#*! from people who can't even properly command the English language. The countless hours I have spent on this is ridiculous and foolhardy at best! I don't know y'all do customer service in other countries, but in America, this is what the $#*! we don't do. First of all, if y'all were going to cancel the order then y'all should have denied the payment. The money was there, and now the money is sitting in limbo for 3-5 business days, if even that! Secondly, your customer service department are a bunch of LIARS! I was told the order was cancelled because the store didn't have the items I ordered available to pick up a store. I ended up calling the store location and they actually indeed had the very two products I requested in the online order. Then your piss poor service agents tell me that it's a bank issue, when that's not the issue either! I had paid through PayPal and I even was given an authorization code because they informed me that the money was sitting there and GameStop needs to accept or reject the payment. So bottom line here is people are not doing their $#*!ing jobs and this $#*! is beyond ridiculous, and I'm completely done with this company. I will be taking above and beyond legal action and if your company is tanking, I would love to help finish making sure you incompetent sons of $#*!es are taken down and erased from history! This is beyond disgusting and I will be posting this on every $#*!ing review site I possibly can! DO NOT PLACE AN ONLINE ORDER AT GAMESTOP. DO NOT PLACE AN ONLINE ORDER WITH GAMESTOP.

The sent me a completely wrong order a week ago. I called &advised immediately. They said they would rush out the correct order. NOW they are saying they did not and forgot to send the lable to return their mistake. Not my error! Once again theirs. I no longer need the order I purchased it elsewhere. They will not allow me to cancel my original order and will not refund. Their answers are inconsistent. They are unprofessional and an absolute mess.

Got a $50.00 GC to Gamestop for Christmas. On the night of the 26th, went to their website to get the digital code for RD2. Used the GC and charged the balance to my CC. No download code ever came. Called customer service in the morning, spoke to some Indian lady for 30 minutes. Said she had to fill out a form and I would receive a call and my digital code within 24 hours. Call never came, so I called this early afternoon. Different agent, same answer. I have to fill out a form, but you will receive a call with a code in 24 hours. Horrible customer service experience. Told them they could keep their 50 dollar GC, just wanted my money back on my card. Should have sold the card for 40.00 dollars and went to Amazon to shop. Won't be back again. My advice is stay away unless you love speaking to someone you can barely understand and you will get the run around if something does go wrong with your order.

I ordered the Nintendo Switch Bundle on Cyber Monday, with a $50 dollar Gamestop giftcard, and a supposed $35 eShop card. The gift card didn't work when I placed my order online. It was valid, but was not applied to the final cost in my cart. I tried 4 times. How can a company in 2018, have a website where gift cards don't work right? I had to wait on hold for over an hour. I was told that I couldn't cancel my order, or be refunded the $50 that I was overcharged. To add insult to injury, "upon reviewing your order, this order did not include a $35 eShop credit". Worst company ever. Gamestop loses another customer, but they don't care anyway. Take your business elsewhere, or risk being ripped-off.

Game prices are semi decent, but don't plan on getting any money on perfectly fine games. I've always gone here to buy video games, nothing else in particular, and remember last year selling my wii along with about 200 dollars worth of video games, and two gem high value games, zelda twilight princess, and mario kart, and got in return about 36 dollars. You can decide if it was worth that, haha.

GameStop is the #1 place to buy games. GameStop sells new or pre-owned games. This is good because you have the option to buy a game that is more expensive, but in better condition, or a game that is less expensive, and in worse condition, but still the same game. Also, they have a wide variety of platforms. If you have pretty much any system that is fairly new, they will most likely have the games. Finally, they're service is excellent. The people who work there will always try to help and they have excellent knowledge about a plethora of games. If you're looking for a game, GameStop is the place to go.

Gamestop is the best place to get consoles and video games. For example, they have a wide selection including the consoles and games for DS, 3DS, PS4, PS3, Xbox one, xbox 360, and Nintendo switch. They also have a membership which makes purchases a little cheaper and give you points. You can exchange saved points for different things at gamestop. So you are basically rewarded for saving money. In conclusion GAme stop is the best place to buy games.