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Gamefools

2.0

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Gamefools Reviews Summary

Gamefools has a rating of 2 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Gamefools ranks 117th among Gaming PC sites.

service
9
value
12
shipping
4
returns
6
quality
11
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Michigan
1 review
0 helpful votes
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GREAT Games!
March 26, 2019

I love these games! They are all so engaging and have replay-ability! Which is hard to find with a lot of games now a days. The Love Boat in particular is great for those who want to reminisce a bit about a great show. Definitely a great time waster!

Date of experience: March 25, 2019
Michigan
1 review
2 helpful votes
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I purchased Fabulous: Angela's True Colors from GameFools. This game is pure Angela! Gameplay follows Angela as she tries to make it in the Big Apple. There are familiar skills and a few new ones that make the game involving and exciting. The mini-games are fun and challenging, and more than that the story is, as always, engaging.

Date of experience: March 20, 2019
GB
1 review
10 helpful votes
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Scam
March 13, 2019

Bought a single game that didn`t work and then found myself with a monthly bill that I hadn`t agreed to. Absolutely disgraceful!

Date of experience: March 13, 2019
Washington
1 review
16 helpful votes
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As others mentioned, beware of the "members only" price that entails a monthly fee greater than the original cost. I called their customer service line and they couldn't even tell me what it is I bought or resolve my issue. Supposedly they will have someone contact me...

Save yourself the time and download pc games from reputable sites.

Date of experience: February 21, 2019
California
1 review
17 helpful votes
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Watch Out
November 13, 2018

If you buy a game or steam key, they will automatically bill the account $14.99 a month. I used paypal and they refused to reverse the charges. There was no authorization given to gamefools but they billed monthly anyway.

Date of experience: November 13, 2018
Illinois
1 review
20 helpful votes
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Scam
July 8, 2018

Bought the game for $10 and it worked fine. Paypal emailed me the following day about monthly fee, so I cancelled the recurring $14.99 fee. Now the game won't work. They took the money for the game, it should work. I just didn't want a monthly subscription. Now they act like they don't know why it won't work.

Date of experience: July 7, 2018
Missouri
1 review
19 helpful votes
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Takes your money and does not give out codes that actually work! My encounter will be reported to BBB. They said they refunded me since my code did not work and the charge was still taken out! Luckily, I was smart enough to opt out of their $15 month subscription before purchase! STEALING IS ILLEGAL!

Date of experience: June 20, 2018
Kansas
1 review
19 helpful votes
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Bad
May 27, 2018

Signed me up for a monthly subscription that was $15 wouldn't have known if I didn't check for reviews once the download code I bought was invalid. Wasted money.

Date of experience: May 26, 2018
New York
1 review
19 helpful votes
Follow Wyatt C.
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They will trick you into signing up for a $15 a month subscription with any single game you try to purchase. Had to call and e-mail to get my money back, and customer service was very rude over e-mail. Stay away and buy your games elsewhere.

Date of experience: May 23, 2018
Delaware
1 review
13 helpful votes
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I stumbled onto this site when I saw a Facebook post by someone that they had a game I wanted on sale for. 99, regularly $9.99. What the heck, why not? I get onto their site and bring up that special, there's two check marks over on the right side, one was to buy the game for. 99 and the other was to allow them to send me emails and sign up for their free trail. No thanks, no free trials or newsletters and that type of stuff. I uncheck that option and click to purchase. BAM! I'm charged $9.99 for a Steam key, nine dollars more than what they advertised it as.

I get the email with the Steam key and it says to reply to the email if there are any issues. I contact them and tell them I don't want the game and want a refund and they tell me that they can't give me a refund. Yet on their site it says they have a 30 day full money back guarantee. They stole my money and refuse to give it back. This site is nothing but a fraud. Do not use them.

Date of experience: May 21, 2018
New York
1 review
11 helpful votes
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Took me a couple of months to realise they had somehow used my small purchase to set up a monthly subscrition of nearly $15! Be careful.

Date of experience: March 31, 2018
Washington
1 review
12 helpful votes
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The code i purchased did not work, and the site setup an automatic $14.99 monthly charge without my approval. Don't gamble with them, take your business elsewhere.

Date of experience: March 17, 2018
Nevada
2 reviews
10 helpful votes
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GREAT PRICES!
March 8, 2018

This site is AMAZING! I was a little hesitant to purchase my first game because I never heard of the website and nobody I knew every heard about it but thankfully there was Paypal. I felt a lot safer checking out with that. Site has so many great games that I usually purchase something when they have sales. Customer service is great also contacted them to get a refund on a game and they responded in less than 24 hour and gave me a refund. Overall I gotta say I will be a customer for life. THANKS GAMEFOOLS!

Date of experience: March 8, 2018
Indiana
1 review
6 helpful votes
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Customer service
January 19, 2018

Customer service was very prompt in resolving my issue and taking care of everything for me. Thanks for all your help!

Date of experience: January 19, 2018
Michigan
1 review
4 helpful votes
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I purchased Heart's Medicine: Hospital Heat. Just wonderful and the prices are amazing -- now I'm in love with gamefools. I'm glad I dared to venture onto your web site. Please stay the way you are and never change. I will make sure to tell all my friends and family to go to your site if you're looking for affordable games to own. Thanks gamefools, love you.

Date of experience: January 12, 2018
Nevada
1 review
10 helpful votes
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Look out.
December 31, 2017

Cancel my game. Very poor quality. I will stop payment if you don't stop charging my credit card. GG

Date of experience: December 31, 2017
Texas
2 reviews
7 helpful votes
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Can't get full screen
December 30, 2017

I've been playing Litle Shop: Road Trip for years. After I got a new, faster computer, I was prompted to download the update. After downloading the game, it will not allow me to access full screen mode. Neither the Options nor my computer will go full screen. The error message "unable to access full screen mode" appears. I was offered a replacement game in the Little Shop series, but the same thing happened. I was told that older games might not function well on newer computers, but the customer support person said they do not sort their games by "newest", so I would have to go through the 60-minute free trials to test out games for full screen mode. Anyone else have this problem?

Date of experience: December 30, 2017
Texas
3 reviews
9 helpful votes
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Bogus
December 3, 2017

Game didnt work and only saw the 14.99 because it was so much trouble trying to get it to work. Shameless greedy. Too many of your ilk in the world.

Date of experience: December 3, 2017
Maine
1 review
16 helpful votes
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I was searching for a game to buy and somehow was signed up in their monthly club for $14.99. When I caught it I emailed them but they would only refund half of what I was charged. Do not get involved with them and if you do be prepared to be signed up for the $14.99 mo club

Date of experience: September 23, 2017
Texas
4 reviews
50 helpful votes
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Terrible
September 9, 2017

I purchased a game from them, and at first it was just fine. I played through it and such. Well then I started playing it at random whenever I was bored. Well now you get to a point in the game and it freezes and says that it isn't responding. So then you try again and its the same thing. Well then you end up having to restart your game. I had contacted them about a refund since it was doing that. All they did was tell me one way to fix it and if that didn't work than there could be a game trade. That's not what I wanted; if one of their games does this than most of them probably will as well. I would steer clear of them.

Date of experience: September 9, 2017

From the business

GameFools is the #1 site for PC game downloads and free online games. Enjoy instant access to thousands of hit casual games, all tested safe and secure.


gamefools.com
Grand Rapids, MI, United States