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GamefoolsReviews 60

2.0

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Gamefools Reviews Summary

Gamefools has a rating of 2 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Gamefools ranks 118th among Gaming PC sites.

service
9
value
12
shipping
4
returns
6
quality
11
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Australia
1 review
0 helpful votes
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Emailed without consent
November 5, 2025

I was considering buying from here so I went to checkout and typed in my email address. Without clicking anything else, I suddenly got an email from them... I didn't consent to anything so it took that information without me submitting. It was for the 2.99 welcome gift, which I didn't click on. Not buying after that.

Date of experience: November 5, 2025
Washington
1 review
0 helpful votes
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Every time I start Cradle of Rome, it makes me start over. When I first got the game, it was fine, and then it started the crap

Date of experience: August 18, 2025
Arizona
1 review
4 helpful votes
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Be careful checking out.
October 19, 2024

What they show as a price on the purchase screen is different than what they show on the checkout screen. They are not an honest or rliable company.

Date of experience: October 18, 2024
DO
1 review
5 helpful votes
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Scam Website
August 25, 2024

They will sell you a game at 3 dollars, but charge you 15 monthly, even though the game really costs 2 or 3. Total scam website and if you manage to cancel their automatic payments they cancel your game.

Date of experience: August 25, 2024
Ireland
1 review
5 helpful votes
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Hi,

I have used this website to buy 3 games coming upto $22.99. Every time i add an item to the basket, the 14 day free trial is automatically added as well. So look out for extras in your basket. Look to left and un-tick free trial, it will be right at the bottom.

Also the games work and i have the key to them if i want download them again.

Date of experience: October 6, 2023
Florida
3 reviews
14 helpful votes
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I bought a $3.00 game and without my permission they started taking $15.00 out of bank account every month. Luckily I frequently look for unauthorized things like this and I canceled the bogus charge.

Date of experience: May 18, 2023
Illinois
2 reviews
9 helpful votes
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I bought age of empires one and later they without telling during the purchase they charge me $15 for a stupid membership.

Date of experience: December 14, 2022
Indiana
1 review
13 helpful votes
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Okay so i bought a game on here for $2.99. I made sure i payed for a one time purchase only, but then they started charging me $14.99 every month like a subscription. They did this without letting me know. Game fools is not worth it, even if you see a childhood game. Please read the reviews before you purchase anything from here. If you bought a game on here, i suggest you look at your account as soon as possible. Please be safe!

Date of experience: June 3, 2022
Canada
1 review
5 helpful votes
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I would like to say this is an excellent site ****** with great customer service. Been a customer for many years, Any recurring billing has a setting you can turn off. They have some great sales... so all positive for me. Shout out to Jay who is a fantastic customer service agent.

Date of experience: May 20, 2022
North Carolina
1 review
7 helpful votes
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Like many others, I bought one game and they tried to charge my card $14.99 every month for a service I dont even use. Good thing my debit card was already replaced so they cant take my money, but I do not plan on paying them.

Date of experience: April 5, 2022
North Carolina
1 review
5 helpful votes
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Super glitchy
February 6, 2022

Paid and downloaded diner dash 2 and the game was super glitchy and made it hard to play. I deleted it after 2 minutes of trying to play it.

Date of experience: February 6, 2022
West Virginia
1 review
17 helpful votes
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I purchased the full version of Oregon Trail 5, the purchase key originally worked, but quit working after only a few hours. Then I found out that Gamefools attempted to start billing my account for $14.99/month, which was nowhere authorized in the original purchase (it only showed up on the receipt forwarded to my email). Cancelled the "membership" in time not to get the recurring bill, but still don't have the game and these people are deceptive. Avoid.

Date of experience: January 23, 2022
California
1 review
5 helpful votes
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They are billing my account 14.99 every month for no reason. I tried contacting the company but they won't respond i'm pissed.

Date of experience: October 5, 2021
Pennsylvania
1 review
7 helpful votes
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Scam
August 24, 2021

I purchased a Sudoku game. That is all. Game fools helped it download, but then it froze and is useless. After the download they provided no other service, but suddenly I am being billed 15.99 a month. What a rip off!

Date of experience: August 24, 2021
Oklahoma
1 review
18 helpful votes
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BEFORE YOU COMPLAIN ABOUT SUBSCRIPTIONS!
June 22, 2021

Before I purchased this game, I decided to look up on google if gamefools was legitimate and safe. I started reading each persons reviews and the most common problem is the subscription. Now, I used to be a manager for an online company. I can most certainly say that you consumers do not know how to read or search your pages correctly for the information you need to know. When you visit the purchase page, if you can simply look to your right underneath the words shopping cart it has boxes that include your game and the subscription. If you UNCLICK the subscription then you will NOT be charged the $14.99 every month. I will never understand why you all think this is so difficult to understand. Anytime a company forces you to pay with a credit card, if they mention "one-time" or "free". This should raise a red flag to you always. Check your entire purchase page before you submit your information. It is ridiculous to blame this company for your irresponsibility. I provided proof that if you unclick this option it will not put you on a subscription. Someone else below has a picture of being charged the subscription and it even provides a link to unsubscribe.

Date of experience: June 21, 2021
Michigan
1 review
2 helpful votes
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AWESOME!
March 16, 2021

They're great! Customer service is so helpful with tech issues or refunds. So happy with my purchases and I'll definitely suggest this to friends!

Date of experience: March 15, 2021
Canada
1 review
20 helpful votes
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Criminals!
February 16, 2021

These people have been billing my PayPal account $14.99 USD every month illegally, after I made the stupid mistake of purchasing a single game from them one time. So far they have stolen $250 of my hard-earned money and for what? The game I bought originally was crap; I never even finished it, and I have never dealt with them since. I certainly never authorized them to steal my money every month. They are criminals! Avoid at all costs! You will be sorry!

Date of experience: February 15, 2021
Illinois
1 review
15 helpful votes
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They will steal from you
February 8, 2021

I paid $1.99 for a game i was nostalgic about and then they charged my paypal I barely use $14.99 for almost a year with no indications prior that I was subscribing too and when i figured it out and contacted them they only payed back $30. They are crooks and thieves and they're games suck anyway. It is not worth it.

Date of experience: February 8, 2021
New York
1 review
2 helpful votes
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Great Customer Service!
February 2, 2021
Updated review

Customer Service responded respectively and rather quickly. Of course, like most businesses, there are those underlying 'Fine-Prints'! The site has some good aspects and some glitches I, unfortunately, fell under the latter. Nevertheless, customer service promptly remedied the issue. I am apprehensive towards future use, but again I will admit I have used the site for years with no difficulties. Keep in mind if it sounds too good to be true it usually is.

Date of experience: February 1, 2021

Scammmmmmmmmm!
January 30, 2021
Previous review

I did not sign up for a subscription. I specifically purchased 1 game and one game only for the purchase price of $2.99 on 12/28/2020. I intentionally declined a subscription and unannounced to me, 1/27/2021 I was charged and subscribed anyway. I have not purchased or even played other games on this site recently. Years ago for free yes, but not in recent years and absolutely not for purchase. This is ridiculous and Downright unacceptable!
I was asked to sign up or to decline and I intentionally selected DECLINE. I did not use Paypal, I inputted my credit card for a one-time purchase directly on their site. Do not pay attention to anyone saying otherwise. We all use what we use for our own intended purposes and have the right to use it how we want. The subscription is absolutely HIDDEN! Why make it optional if you will secretly add it as a plan anyway.
I also purchased without an account as a guest and an account was set up for me with the email I used to purchase, when I requested 'forgotten password', I was sent a new password via email which is crazy because I never had one. I cannot delete the account or my card information on the site AT ALL! This is absolutely INSANE!
Also, initially, I received acknowledgment of my purchase and non-subscription further validating my claim. Call your card company they will rectify the problem and reimburse you. I personally was reimbursed not sure if it will work for everyone. I'm trying now to delete my account from the site which also is hidden, but I have been issued a new card in case my claims are undisputed.
I specifically used their official website directly not a third-party site. When using this site just be wary they have flaws and underlining scammer tendencies. I will admit in the past when using temporary downloads I haven't had any issues nor have I ever input any card info or purchased anything. This was my first and last purchase ever. In the past, I'd download a game for temporary use for a certain amount of time for absolutely FREE (no credit/debit card necessary). When the trial period expired, I was prompted to purchase a subscription and input card info for continued play which I have never done. I finally decided to purchase and input my card info and boy was I in for a root awakening. HUGE MISTAKE, HUGE! Never again, and I thought they were different! LMBO!

Date of experience: January 30, 2021
California
1 review
7 helpful votes
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How is this legal, i bought a 98 cent Minecraft key and then 5 months later i had noticed that they were taking monthly payments from me without any informance of this happening

Date of experience: November 28, 2020

From the business

GameFools is the #1 site for PC game downloads and free online games. Enjoy instant access to thousands of hit casual games, all tested safe and secure.


gamefools.com
Grand Rapids, MI, United States