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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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This was great customer service. Gadget guard was easy and convenient to work with. They made things run smoothly. Their warranty was a no strings attached warranty.
Not only does the gadget guard mess with my screen sensitivity, which makes it hard to type or click on anything, but the adhesive does not stick. I was able to get all the air bubbles out from underneath and 12 hours later they were all over the phone
Yet again. You saved my brain... I mean Phone!
I care give for my mom and need the nest cam videos to look clear. Being on my phone for business all day, means dropping it often yet my Gadgetguard screen protector ALWAYS saves me!
I dropped my phone in a 450 degree oven and it survived!
Just had to change the cover and screen. However, I received a couple of 3rd degree burns trying to retrieve it
It was super simple to order a replacement and was a fast service. I am really happy to choose gadgetguard.
I have been using gadget guard products for over a year now and I absolutely love them. They do exactly what they say they do (has saved my screen a few times now) and I love the ability to receive a free replacement once I do break the screen protector. Amazing product and amazing company!
I'm very good w my phone, never have I ever gotten a cracked screen. But the screen case from you guys was awful. Especially for how much it was. I'm very disappointed w your product
When adding a registered device I could not find a way to delete it in the system. This is important so that the customers can remove their mistakes and avoid problems such as ordering a wrong replacement product.
My screen saver cracked and all I had to do was request a new one and within days I had a new one. It was that easy.
Amazing company and quick service! I was very pleased with the simplicity of getting my cracked screen guard replaced.
Easy to order a replacement. Received in a timely manner... no problems at all... highly recommend it
Was happy to find the service and warranty worked as advertised. Quick and easy without question! Will recommend to others
Thank you for the replacement since it is under warranty. I appreciate it. The shipping cost could have been less or quicker given the $6 charge and taking almost a full week to receive.
Love gadget guard. I'm never going back to any other brand. They're durable, shipping is quick, filing a claim is simple, and the product is great!
I have had to order 4 of these since I received my phone. When I ordered this time your send me the wrong size it should be for the iPhone 8plus and you sent the smaller one.
First one the sprint rep installed on my new 9SPlus shattered in 3 days. Replacement was impossible to install. After watching Every. Single. Video. Bubbles galore. Do not buy this.
Fast delivery and so far good product like all adhesive not just on edges of the screen we shall see how holds up
The installation of the Black Ice gaurd is quite tedious. It would be nice to see an installation tray provided. In addition, the screen protector tends to get bubbles along the edges. I'm hoping they will work their way out in the coming day or two. The ability to obtain a replacement is nice but it should come with clarification on whether the old protector needs to be returned or if it can just be discarded. Overall I am pleased with the product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members