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The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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This is my second screen protector for the same phone. Package was delivered broken and pieces were outside of the original packaging. And same application issues as the first. Edges don't seem to fully form the screen and you can see that it does not fully set around the edges. I'll be buying Zagg invisibleshield when I update my phone. I have applied zaggs screen protector on five other phones in our family with zero problems. And it's cheaper
Really quick delivery, I just had to paid for the shipping. It is definitely worth registering your product.
It took a little longer than I thought it would to get the replacement but once I got it, it came with everything I needed to make installation super easy and I'm very happy with it
I initially was sent the wrong replacement, but on a chat it was fixed in 24 hours and the right item was sent within 2 days. Thanks
This was the best investment we made with your company. And would recommend this product too every one.
The screen protector has always done what it said. Easy installation. Fast delivery. Stands by warranty.
Replacement screen protector was received as promised. The guarantee of a replacement is the best feature. Thank you.
While we have had two guards break in only a few months--both were replaced quickly with an easy ordering process and accurate order delivery and processing.
Love my Gadetguard! Easy to order and received the replacement fast. It saved my iPhone screen! Will definitely keep it installed on my phone. Liked it so much- gifted the glass guards to both my son and daughter for their iPhones. Top of the line glass screens!
Perfect! Excellent customer service! Really recommended! A pleasure to deal with.
Je recommande vivement cette compagnie pour la qualité du service et surtout pour le suivi effectué auprès de ma commande! Un grand merci encore!
Great product! Protects as advertised and enables me to use my phone without a clumsy rubber case. I could not be more pleased with the service I have received. The service has been quick and very satisfying.
My order came in a very timely manner and I was able to have the AT&T store manager put it on for me. Thanks!
I dropped my phone several times over the last 3 years and this guard saved my phone every time. I highly recommend it and take the time to go on line and register it. You will be glad you did.
My original gadgetguard protected my iPhone. When the protectant broke, gadgetguard sent me a new one, as promised.
I had absolutely not trouble ordering a replacement when mine cracked! Super quick and easy. The product itself has done a great job of protecting my phone screen from cracking. Definitely worth the price.
I've had smart phones for several years and I only trust gadget guard to protect my screen. The products are worth the money and I love that I can register my product and have the safety of a warranty if anything happens. Ive never had a bad experience trying to get a replacement when my protector cracks, and I've never had a shattered/cracked phone screen. Will definitely repurchase when I upgrade to a new phone.
This was the easiest and most convenient warranty for a cell phone screen replacement that I've experienced. I love the website and the service received!
I bought my first gadget guard when I got my S9 Plus. Forgot to register it the first time.The lady at the phone store was so nice she registered my cover online at the store when I bought a new one cause my first one was cracked everywhere. When it came time to replace it. It was easy easy as pie. Just went online used my username and password. Followed directions and just paid shipping. I got it a week later. Nice kit.
I ordered one for my tablet, the one sent is not the right one. Different then what i ordered. Im waiting to hear back right now
Went into the sprint store because I forgot the name of the company. The man walked me through the ordering process, ordered it and it was delivered within the week. Took it back into the Sprint store and had my screen protector replaced in minutes!
Answer: Yes. I just replaced mine, for free and free shipping too. The replacement arrived broken so I reached out to Gadget Guard and they sent ANOTHER replacement for the replacement completely for free with zero hassle. As long as you register your original purchased protector screen within the time frame allotted they will replace them for free. Definitely worth the initial investment. Their customer service has been really helpful and quick in my personal experience. I will continue to do business with them.
Answer: Hi John, We are sorry for the trouble you are having with registering your guard. We would love to help with that! Please send a picture of the purchase receipt to [email protected] and our Customer Support Team would be happy to help get this taken care of for you. We look forward to hearing from you. Thank you, Gadget Guard
Answer: Hi Farhad! We are certainly happy to help! Due to the privacy afforded on this review site, we are unable to see your specific information. I am concerned if you have sent 3 emails and we have not responded! We strive to respond as quickly as possible, but never longer than 2 business days. Please make sure you are emailing us at [email protected]. Our Customer Support Team will be happy to help! Thanks, Gadget Guard
Answer: Legit company, they honored the lifetime warranty and replaced my screen protector with a new one for no charge.

