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Gadget Guard

3.2

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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
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Attente trop longue! Produit s'installe très facilement par contre. Prix us attention. Reviens plus cher que d'autre compagnie de remplacement au niveau shipping

Date of experience: January 26, 2019
Oregon
1 review
0 helpful votes
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Thank you
January 28, 2019

Excelente good service warranty approved I received my screen ice in good condition.
Absolutely recommended Gafgetguard
Thank you.

Date of experience: January 26, 2019
Missouri
1 review
0 helpful votes
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Thanks!
January 28, 2019

Just switched from Bodyguardz to Gadget Guard for my iPhone 10s and so far it's been a great experience. Especially since I don't have to return the old broken screen saver.

Date of experience: January 26, 2019
Canada
1 review
0 helpful votes
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Warranty replacement arrived in about 2 weeks; great product and hassle-free service. Saved my wife's phone screen on more than one occasion.

Date of experience: January 25, 2019
Washington
1 review
0 helpful votes
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Perfection
January 26, 2019

Great product, Quick delivery Just paid for shipping... I had the guys at Vorizion install the replacement

Date of experience: January 25, 2019
Florida
1 review
0 helpful votes
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Easy process
January 26, 2019

Easy process; straightforward & simple online ordering process; no issues or problems ordering products

Date of experience: January 25, 2019
Colorado
1 review
0 helpful votes
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GadgetGuard Is The Best
January 26, 2019

These guys take very good care of their customers. Always polite and friendly service and the shipping is very fast

Date of experience: January 24, 2019
Illinois
1 review
0 helpful votes
Follow Igor L.
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Good service. Protector was replaced very quickly. Very easy to install. My phone looks great again. Thanks.

Date of experience: January 23, 2019
California
1 review
0 helpful votes
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I have cracked the screen protector for my Samsung 8+ twice now & it did its job by protecting the actual screen. My phone still looks brand new!

Date of experience: January 23, 2019
District of Columbia
1 review
0 helpful votes
Follow Cindi B.
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This company has been great as it replaced the protector very quickly. I have had it replaced twice, guess I have bad luck.

Date of experience: January 23, 2019
New Mexico
1 review
0 helpful votes
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Great
January 24, 2019

Shipment came in on time and was accurate. I was only charged for shipping as i was promised, i will definitely recommend this product to friends and family

Date of experience: January 23, 2019
Illinois
1 review
0 helpful votes
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Great product
January 24, 2019

I had my first screen protector for about 2 years, finally cracked it and ordered a new one with my warranty claim. Came quick and is now on my phone without any issues.

Date of experience: January 23, 2019
Wisconsin
1 review
0 helpful votes
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They make it super easy and worry free to get a replacement. Up until recently I haven't had any complaints. But this last protector that I recieved had some defects in the glass that prevent it from adhering to my phone properly. Other than that I've never had a single problem with the company or the products. And I have no doubt that they will rectify this situation, I'm just waiting to hear back from them (I only emailed them about it a few hours ago). If it wasnt for that defective screen protector I just received, it would've been a 5 star rating, hands down!

Date of experience: January 23, 2019
Georgia
4 reviews
0 helpful votes
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Great product!
January 23, 2019

Quick and easy replacement! Screen protector cracked and splintered but my phone stayed intact. Got a replacement fast.

Date of experience: January 22, 2019
Georgia
1 review
0 helpful votes
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Quality above and beyond
January 23, 2019

In a world where you must jump through hoops for help, you are amazing. You are quick to respond and stand by your product. How about a screen saver for Fitbit? I need one and so does my daughter! Thank for an amazing product.

Date of experience: January 22, 2019
Illinois
1 review
0 helpful votes
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Decent
January 23, 2019

Very protective, I would reccomend purchasing. However, it is impossible to avoid getting dust particles stuck under the screen resulting in a couple strange spots. No matter how much you clean your phone beforehand, you can avoid this.

Date of experience: January 22, 2019
Colorado
1 review
0 helpful votes
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It was easy to register the product, and file a claim for replacement. They stand by their guaranteen and ship quickly.

Date of experience: January 21, 2019
Texas
1 review
0 helpful votes
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Wonderful!
January 22, 2019

I always love my gadget guard temperate glass protectors. They really protect my phone. My screen protector was chipping all the way around and the middle looked like a spider web. I am hard on my phone. My actual phone glass is not cracked thanks to gadget guard. I love their warranty policy as well. It makes the price for gadget guard protector unbeatable! I am extremely satisfied with all of my many orders!

Date of experience: January 21, 2019
Washington
1 review
0 helpful votes
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Amazing
January 22, 2019

Works great! A few have broke but my warrantee comes into play! This is a great product and I wouldn't buy from any other company. They are worth every dollar you spend to save you phone from breaking!

Date of experience: January 21, 2019
California
1 review
0 helpful votes
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It is what it is
January 22, 2019

Thanks for my replacement! The first one just fell off so I was dissatisfied, I guess we'll see how long this one lasts.

Date of experience: January 21, 2019