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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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So far the best screen protector I've owned its really thick and strong no smuges and no bubbles if someone was to ask me about a screen protector I would recommend you guy because its really a good one
TX for your support I am glad you guaranteed your product, nice doing business with you. Great product, excellent warranty. Nothing better
Unfortunately I have found that these screen savers don't last very long. We are on our 3rd set in less than a year. Phones haven't been dropped. The edge cracking and bubbling is from normal in and out of pocket or purse wear and tear. Gadgetguard is good about replacements however at 5.99 each for shipping I'm now at over $60 in just screen savers per phone.
Wonderful product that does exactly what it says! I dropped my phone onto the hard concrete garage floor and my phone survived!
Dropped my brand new Samsung Note 9 onto concrete from about 3 feet up & my phone hit and bounced on 2 corners, the guard cracked & shattered but my phone stayed perfect!
After 3 misrepresented emails saying I was not registered, I found a rep that located my registration with a wrong email. So much red tape, so difficult to deal with. Kayla was great, found my registration but shipping sent wrong size replacement. Hours of time. I called ATT and reported you as the worst company I have interacted with ever. They sent me $45 to buy a new screen protector. I will never purchase a Gadget Gaurd product again. You should be ashamed of yourselves. You are thieves.
Representative handled my claim with no problems. Was very attentive, polite and with a great customer service attitude.
Ok, received my product in plenty of time, I appreciate that you stood good on your promise to warrant my screen protector.
They are quick and provide an installation video url too. My only issue is I can't get out the air bubbles even with the tips.
I've shattered quite a few of these screen guards and my screen on my phone is still unharmed. Very happy with the fact I chose this company. Thanks for being reliable.
Customer service acts fast to replace broken glass covers. I typically receive them within 4-5 days. However, my screen cover has cracked or chipped at least 5-6 times now within a year of purchasing my first. I suppose the protector is doing its job, however, it seems to crack pretty easily. I will continue to use this protector as long as I have my Iphone!
They handled my claim quickly and shipped my replacement product right away I appreciate that and will purchase from. Them again
I will always swear by this product for all phones. They last forever. Unbelievably durable. Perfect warranty for the phone and the protector. I always recommend this.
Always satisfied with this product!...
I've had two so far but they last so long when I'm not dropping my phone!..
Once I logged in online it was 5 minutes and the new replacement was on its way. 3 days later I have it on my phone.
The process for replacing my broken screen and getting a replacement screen protector was so easy. I am very pleased with the process and customer service.
Gracias todo vino en perfectas condiciones le tome una fotografía al mi cristal quebrado gracias por en viarmelo
I had dropped my phone just right and shattered my Gadget Guard Tempered Glass Screen Protector but no damage to my phone and utilitzed the warranty and quickly received my replacement. Very pleased!
I received my item in a timely manner. Paying for shipping was unfortunate and made the "free" replacement feel less free. The screen protector came in a package just as before. I went to my phone provider for them to install it properly for me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members