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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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I have had to replace my gadget guard twice. I'm not usually hard on phones or cases but these seem to break fairly easily. On a better note, my phone isn't broken though!
The product is simply a screen protector ($9.95 online and a square gaurs that covers all the function buttons on the phone rendering them unusable. Yiu have to remove the cover to use your phone. Obviously all of the other reviews online are fake.
Ordered my reapply and received it quickly after ordering. Installation was easy and fairly quick to do.
Screen protector is very durable when it comes to dirt and falls and also is well responsive to the phone in any use. Screen protector is very recommended also for people who do a lot of outdoor activity or Construction. Never once had a problem to get a replacement if needed and mailing is always on time this brand of screen protector is very recommended
When I dropped my brand new phone, my heart skipped a beat. The Black Ice covering popped off but my phone was completely intact! I quickly placed my Black Ice back on and ordered my replacement. Best money you will spend as far as protection for your phone. I had dropped a phone in the past with so called protection, it cost approximately 200.00 to replace the screen. My phones will never be naked again.
Yes, I would recommend Gadget Guard.
I received my replacement screen in a timely manner. Good to have an easy way to get my replacement.
Gadget guard did a great job, helping this old guy through the process. I would recommend this product to anyone.
Ordered a glass protector under warranty but didn't receive the glass! I was shipped just the plastic frame!
Store rep didn't know what she was doing. Have to get another replacement. Said it was defected. They shouldn't allow employees to have their friends/family in there standing around, distracting emplyee.
Hopefully, this is the right product this time! Last order was the wrong product! I do not think I should be responsible for the shipping charges since it was your mistake!
I am amazed at how painless this replacement was. I thought it was gonna be some drawn out process. It was quick and easy. Thank you
I need tempered glass shield for my iPhone 6.
I took the product you sent me to Verizon store and they said it would not do what a tempered glass shield will do.
Replacement product received with no problem. Wasn't sure if the replacement product needed to be registered?
The new protector fits perfectly. The snow we had prevented the delivery for an additional week but it came when it could
I didn't expect application to be so difficult. I've applied iPhone screen protectors before but this was completely different since this is my curved screen with the Samsung Note 9. I ended up needing a second one because of the complete disaster of the first time where I ended up breaking the protector. But second time around was good and I'm happy with my purchase. I also have peace of mind if my actual phone screen breaks. The insurance promise and the life time warranty of the black ice plus is relieving.
This is my 5th replacement. I have tried everything to keep it from coming off. I have even taken it to Verizon and they put it on. At $5.99 for shipping I have paid approximately $30.00 in shipping costs plus the original cost. Need something to protect my phone. If enlarge the photo you can see its coming off.
They stand by the warranty. Simply go to the site, log in and submit your request. You do have to pay for shipping, but that is less expensive than buying a replacement.
Very easy to put on. Easy to request a replacement screen. Very durable when on phone. Will continue to use this product with all my phones and tablets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members