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Gadget Guard

3.2

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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
Follow Meisha S.
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The online request was easy to make and the replacement screen protector was delivered within days. Very pleased with the warranty and will continue to purchase in the future.

Date of experience: March 17, 2019
Georgia
1 review
0 helpful votes
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I love it! Great protector at an affordable price! I recommend Gadgetguard to any person what wiould need a great screen protector for their cellular phone.

Date of experience: March 17, 2019
Texas
1 review
0 helpful votes
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Fast shipping
March 18, 2019

Got my screen in no time already have it back on my phone thank you for the vetting the screen in a fast manner

Date of experience: March 17, 2019
California
1 review
0 helpful votes
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Great product
March 16, 2019

Excellent customer service. That's extremely important. Received my product fast and super professionally packaged. Congrats

Date of experience: March 15, 2019
Virginia
1 review
0 helpful votes
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I have not yet received the replacement product but the customer service response to my concerns was outstanding.

Date of experience: March 15, 2019
Canada
1 review
0 helpful votes
Follow Chantal G.
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Worth every penny. If My kids and Didnt have the screen protector, we would be replacing our iPhones every week but because of this gadget guard we are saving a lot of money.

Date of experience: March 15, 2019
California
1 review
0 helpful votes
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Good quality.
March 15, 2019

Very easy to install myself. And high quality products. I didn't have to wait long for it to arrive.

Date of experience: March 14, 2019
California
1 review
0 helpful votes
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I was skeptical about the company sending me a new gadgetguard when mine broke. And they totally did. They sent a new replacement for no charge. Completely satisfied.

Date of experience: March 13, 2019
Michigan
2 reviews
0 helpful votes
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Helpful
March 14, 2019

Helpful product works great easy to replace comes in the mail in timely manner easy to order replacement

Date of experience: March 13, 2019
Wisconsin
2 reviews
1 helpful vote
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Quick
March 14, 2019

Quick response and delivery, easy to order new My daughter put teeth marks on the old and I dropped my phone which caused separation just a little and will not reseal causing me to render replacement

Date of experience: March 13, 2019
North Dakota
1 review
0 helpful votes
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I took the screen protector in the packaging to my Verizon store to have it installed, and discovered it was cracked upon opening it. Please advise.

Date of experience: March 13, 2019
Illinois
1 review
0 helpful votes
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Great
March 13, 2019

It was easy to register and order. We were able to replace it easily. It's great to have to warranty to replace it when it get a crack or shatters.

Date of experience: March 13, 2019
Louisiana
1 review
0 helpful votes
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I never Receive it
March 13, 2019

It never came yet I-been waiting about three week now and I still wait on it what taking so long My pieces is wearing very Thin

Date of experience: March 12, 2019
New York
1 review
0 helpful votes
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I've had a few different products from Gadget Guard for a few years now. Every product I've bought has been awesome. Along with the product quality the service has also been amazing.

Date of experience: March 12, 2019
Georgia
1 review
0 helpful votes
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Service good
March 13, 2019

It had a chip in it when I received it. I still used it anyway. I'll order again. Thanks again for your support...

Date of experience: March 11, 2019
Wisconsin
1 review
0 helpful votes
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Got it
March 12, 2019

I received it friday and put it on the same day :) It looks so nice especial no bubbles on the side and the corner is not cracked anymore because of my son.
Thank you!

Date of experience: March 11, 2019
California
2 reviews
0 helpful votes
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I've dropped my fhone many times and has protected every time, it is very scratch resistant and smuch also and does not interfere with the functioning of fhone, worth the money.

Date of experience: March 10, 2019
Alabama
1 review
0 helpful votes
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They work pretty good but could be made harder to break cause this is the 3rd I've had to order plus have gotten two from the AT&T Store since December of 2018 and even tho it's free to get the glass its costing$10.00 basically for shipping every single time! Shipping should be free as well! Not a consumer's fault that y'alls product that you all guarantee doesn't do and hold up and last like y'all say that it does and I myself personally don't appreciate having to keep paying all this shipping, y'all won't even let knee order multiple ones without charging me $10shipping on every single one! What kinda BS is that?!? So yea y'all got a good thing going but improvements could be made. Oh I gotta give credit to where credits due too. Y'all are excellent on getting packages shipped out And here fast. Much Appreciated, Thank You All

Date of experience: March 9, 2019
Michigan
1 review
0 helpful votes
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Good
March 10, 2019

I like the product. I would buy your product again. I will also tell other people about your product. It's a good product that you guys sells.

Date of experience: March 9, 2019
New Jersey
1 review
0 helpful votes
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This is a great company. So easy to work with and they guarantee their products. We are fully satisfied with the quality of the screen protector.

Date of experience: March 9, 2019