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The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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The online request was easy to make and the replacement screen protector was delivered within days. Very pleased with the warranty and will continue to purchase in the future.
I love it! Great protector at an affordable price! I recommend Gadgetguard to any person what wiould need a great screen protector for their cellular phone.
Got my screen in no time already have it back on my phone thank you for the vetting the screen in a fast manner
Excellent customer service. That's extremely important. Received my product fast and super professionally packaged. Congrats
I have not yet received the replacement product but the customer service response to my concerns was outstanding.
Worth every penny. If My kids and Didnt have the screen protector, we would be replacing our iPhones every week but because of this gadget guard we are saving a lot of money.
Very easy to install myself. And high quality products. I didn't have to wait long for it to arrive.
I was skeptical about the company sending me a new gadgetguard when mine broke. And they totally did. They sent a new replacement for no charge. Completely satisfied.
Helpful product works great easy to replace comes in the mail in timely manner easy to order replacement
Quick response and delivery, easy to order new My daughter put teeth marks on the old and I dropped my phone which caused separation just a little and will not reseal causing me to render replacement
I took the screen protector in the packaging to my Verizon store to have it installed, and discovered it was cracked upon opening it. Please advise.
It was easy to register and order. We were able to replace it easily. It's great to have to warranty to replace it when it get a crack or shatters.
It never came yet I-been waiting about three week now and I still wait on it what taking so long My pieces is wearing very Thin
I've had a few different products from Gadget Guard for a few years now. Every product I've bought has been awesome. Along with the product quality the service has also been amazing.
It had a chip in it when I received it. I still used it anyway. I'll order again. Thanks again for your support...
I received it friday and put it on the same day :) It looks so nice especial no bubbles on the side and the corner is not cracked anymore because of my son.
Thank you!
I've dropped my fhone many times and has protected every time, it is very scratch resistant and smuch also and does not interfere with the functioning of fhone, worth the money.
They work pretty good but could be made harder to break cause this is the 3rd I've had to order plus have gotten two from the AT&T Store since December of 2018 and even tho it's free to get the glass its costing$10.00 basically for shipping every single time! Shipping should be free as well! Not a consumer's fault that y'alls product that you all guarantee doesn't do and hold up and last like y'all say that it does and I myself personally don't appreciate having to keep paying all this shipping, y'all won't even let knee order multiple ones without charging me $10shipping on every single one! What kinda BS is that?!? So yea y'all got a good thing going but improvements could be made. Oh I gotta give credit to where credits due too. Y'all are excellent on getting packages shipped out And here fast. Much Appreciated, Thank You All
I like the product. I would buy your product again. I will also tell other people about your product. It's a good product that you guys sells.
This is a great company. So easy to work with and they guarantee their products. We are fully satisfied with the quality of the screen protector.
Answer: Yes. I just replaced mine, for free and free shipping too. The replacement arrived broken so I reached out to Gadget Guard and they sent ANOTHER replacement for the replacement completely for free with zero hassle. As long as you register your original purchased protector screen within the time frame allotted they will replace them for free. Definitely worth the initial investment. Their customer service has been really helpful and quick in my personal experience. I will continue to do business with them.
Answer: Hi John, We are sorry for the trouble you are having with registering your guard. We would love to help with that! Please send a picture of the purchase receipt to [email protected] and our Customer Support Team would be happy to help get this taken care of for you. We look forward to hearing from you. Thank you, Gadget Guard
Answer: Hi Farhad! We are certainly happy to help! Due to the privacy afforded on this review site, we are unable to see your specific information. I am concerned if you have sent 3 emails and we have not responded! We strive to respond as quickly as possible, but never longer than 2 business days. Please make sure you are emailing us at [email protected]. Our Customer Support Team will be happy to help! Thanks, Gadget Guard
Answer: Legit company, they honored the lifetime warranty and replaced my screen protector with a new one for no charge.

