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Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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Will have to wait with time to see how this rubber does with drying up.
B
Excellent product with warranty. I am pleased with the service The website is easy to use. 5 stars for the product.
It is making my phone great. I don't gotta worry about dropping it and my screen breaking. I really love my screen.
I love that Gadgetguard will replace the screen protector for your phone for a shipping and handling fee as many times as you need to replace it. My daughter is hard on her phone and seems to need replacements frequently. The processing and delivery takes a couple of days, but they get right on it and send it out. You can choose for faster delivery for an increased fee, but we usually get it in a couple of days! My husband has never had to replace his, and I did replace mine after dropping my phone on the concrete. So far, it has always protected our phones so it's doing it's job!
I've been with US Cellular for a very long time and have always been pleased with the service. I always use the US Celluar located in Christiansburg, Va. Each and every time I stop in to upgrade or have questions I always talk with Tiffany. She is very knowledgeable, friendly and takes the time to answer all questions and goes over the techniques of your new phone. She is a extremely excellent sales associate. *****
I bought the Gadgetguard screen protector about a year and a half ago and I easily traded the old, cracked one in and got brand new one very easily! Love the product and service.
Just got the replacement for my pixel 3XL received it on time was not damaged love the product and we'll order again if needed
Great customer service! Instructions are fool proof! The screen saver does just what it is designed to do! Thanks!
Easy to order... quick service. Informative about service. Appreciated your followup e-mails regarding 0rder. Plan to order another for my husbands phone.
We purchased a glass shield with both my husband and my phones... never have to worry about breaking our screen! And the life time warrant is no joke!
Easy and quick, a great product! I have had a really good experience with this company and the glass screen protector is great especially with the replacement program.
Answered a question I had very quickly. Order was received promptly. Definitely would order again.
It was easy to receive the replacement and the instructions were came with help me use it. I like the product and the and the company web it make it easy to get replacement easy.
The website is a bit confusing and with email communication was even more so until I went to the chat service on the website. No phone number for the customer makes it hard to ask for quick help and resolution. Once in a chat I got immediate help and resolved my problem.
Gadget Guard saves me hundreds in broken screens having a six year old who loves to dance and record her videos and i cant miss those moments waiting for a replacement phone.
This is my second experience replacing my Gadgetguard. Easy process, no questions asked! I highly recommend Gadgetguard!
This product really gives a nice slippery feel to your phone screen. Super slick feel to the screen.
Have had one on a previous phone and loved it. Put one on my new phone and was unlucky enough to knock it off a chair the 2nd week I had it. It did it's job and protected the phone screen! Called and they sent a new one within 5 or 6 days.
The glass was cracked upon receiving and I am not for sure if it was postal or just poor quality. I wont even deal with the warranty as you still have to pay 10 bucks and wait 7-9 days to get another.
Buy a different brand would be my suggestions to anybody who asks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members