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The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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I bought a screen protector from them because of their replacement policy. It cracked, so I went to their site. I used my receipt and information from the box to register; no hassle. I thought I'd have to wait 4 weeks or more, but it got here in less than 2. I only paid shipping.
This is worth the initial investment. Screen protector is great. Easy to put on and protects the phone.
Perfect, this product has saved my phone several times through out the years. I would recommend this to anyone needing a screen saver
Always have a good experience with this company. I've ordered from them multiple times since Throughout many different phones I've had.
I had ordered a screen protector for my Samsung galaxy S9+, but the one I recieved was for a smaller phone.
I love this product. It's so easy to apply and i know my phone is protected. I don't have to deal with cracked or chipped like tempered glass screen protector. This is amazing product!
For the price, i would expect these screens to not crack so easily. Other than that, it at least protects my actual home screen. Just wish the screen protector didn't need replaced so often
I'm completely satisfied with my replacement guard. Thank you so much for the quick response to my request for a replacement.
Chuck Whiteman
The top corner is making a popping noise every time you touch the phone. The product itself is awesome
The screen protector arrived quickly in excellent condition. For a grear price the screen protector was delivered as promised, replacing the old cracked one.
The $6 shipping fee for replacing your screen protector is ridiculous and then they shipped the screen protector me on a piece of cardboard and it was cracked. Huge waste of money
I received the replacement a few days after placing an order. Great experience - amazing customer service.
Bought my first one at a local store in Asheville, NC. It was the only version they carry. It chipped and cracked within weeks, with light use. I ordered a replacement, but I'm highly disappointed with the quality. Given the nearly $50 price tag, I expect it to last -- my cheap screen protector from Verizon lasted well over a year!
Great service and quality product - after ordering, it arrived on time and in a safe package. Instructions on how to replace it were great. Thanks
It's always fast and easy to get my screen protector replaced. That is why I only use gadgetguard for all my devices.
It was quick and easy to order and install! I am very impressed with this product! I will definitely be using this company for years to come!
My husband loves his Gadgetguard. His first one cracked and we ordered the second one and received it within a few days! No hassle. Thanks Gadgetguard!
Answer: Yes. I just replaced mine, for free and free shipping too. The replacement arrived broken so I reached out to Gadget Guard and they sent ANOTHER replacement for the replacement completely for free with zero hassle. As long as you register your original purchased protector screen within the time frame allotted they will replace them for free. Definitely worth the initial investment. Their customer service has been really helpful and quick in my personal experience. I will continue to do business with them.
Answer: Hi John, We are sorry for the trouble you are having with registering your guard. We would love to help with that! Please send a picture of the purchase receipt to [email protected] and our Customer Support Team would be happy to help get this taken care of for you. We look forward to hearing from you. Thank you, Gadget Guard
Answer: Hi Farhad! We are certainly happy to help! Due to the privacy afforded on this review site, we are unable to see your specific information. I am concerned if you have sent 3 emails and we have not responded! We strive to respond as quickly as possible, but never longer than 2 business days. Please make sure you are emailing us at [email protected]. Our Customer Support Team will be happy to help! Thanks, Gadget Guard
Answer: Legit company, they honored the lifetime warranty and replaced my screen protector with a new one for no charge.

