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Gadget Guard

3.2

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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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Louisiana
1 review
0 helpful votes
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I bought a screen protector from them because of their replacement policy. It cracked, so I went to their site. I used my receipt and information from the box to register; no hassle. I thought I'd have to wait 4 weeks or more, but it got here in less than 2. I only paid shipping.

Date of experience: April 10, 2019
California
1 review
0 helpful votes
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Perfect
April 11, 2019

This item was perfect! I have cracked my screen protector multiple times and re-ordered this item many times. Easy to install, easy to follow directions

Date of experience: April 10, 2019
Tennessee
1 review
0 helpful votes
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Awesome warranty
April 9, 2019

This is worth the initial investment. Screen protector is great. Easy to put on and protects the phone.

Date of experience: April 8, 2019
California
1 review
0 helpful votes
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Perfect, this product has saved my phone several times through out the years. I would recommend this to anyone needing a screen saver

Date of experience: April 8, 2019
California
1 review
0 helpful votes
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It was great
April 8, 2019

Always have a good experience with this company. I've ordered from them multiple times since Throughout many different phones I've had.

Date of experience: April 7, 2019
Michigan
1 review
0 helpful votes
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Wrong size
April 7, 2019

I had ordered a screen protector for my Samsung galaxy S9+, but the one I recieved was for a smaller phone.

Date of experience: April 7, 2019
Oregon
1 review
0 helpful votes
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I love this product. It's so easy to apply and i know my phone is protected. I don't have to deal with cracked or chipped like tempered glass screen protector. This is amazing product!

Date of experience: April 6, 2019
Wisconsin
1 review
0 helpful votes
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Decent
April 8, 2019

For the price, i would expect these screens to not crack so easily. Other than that, it at least protects my actual home screen. Just wish the screen protector didn't need replaced so often

Date of experience: April 6, 2019
Texas
1 review
0 helpful votes
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Satisfied customer!
April 7, 2019

I'm completely satisfied with my replacement guard. Thank you so much for the quick response to my request for a replacement.
Chuck Whiteman

Date of experience: April 5, 2019
Virginia
1 review
0 helpful votes
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The top corner is making a popping noise every time you touch the phone. The product itself is awesome

Date of experience: April 5, 2019
Michigan
1 review
0 helpful votes
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The screen protector arrived quickly in excellent condition. For a grear price the screen protector was delivered as promised, replacing the old cracked one.

Date of experience: April 5, 2019
Michigan
1 review
0 helpful votes
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Waste
April 5, 2019

The $6 shipping fee for replacing your screen protector is ridiculous and then they shipped the screen protector me on a piece of cardboard and it was cracked. Huge waste of money

Date of experience: April 5, 2019
Maryland
1 review
0 helpful votes
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I received the replacement a few days after placing an order. Great experience - amazing customer service.

Date of experience: April 5, 2019
South Carolina
1 review
0 helpful votes
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Bought my first one at a local store in Asheville, NC. It was the only version they carry. It chipped and cracked within weeks, with light use. I ordered a replacement, but I'm highly disappointed with the quality. Given the nearly $50 price tag, I expect it to last -- my cheap screen protector from Verizon lasted well over a year!

Date of experience: April 5, 2019
Texas
1 review
0 helpful votes
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Thank you!
April 5, 2019

Great service and quality product - after ordering, it arrived on time and in a safe package. Instructions on how to replace it were great. Thanks

Date of experience: April 4, 2019
South Carolina
1 review
0 helpful votes
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Fast and easy.
April 4, 2019

It's always fast and easy to get my screen protector replaced. That is why I only use gadgetguard for all my devices.

Date of experience: April 4, 2019
Illinois
1 review
0 helpful votes
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Quick and easy!
April 4, 2019

It was quick and easy to order and install! I am very impressed with this product! I will definitely be using this company for years to come!

Date of experience: April 3, 2019
Texas
1 review
0 helpful votes
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Thank you
April 4, 2019

I never know it could be so Quick and easy to get the replacement for my Gadgetguard. Thanks so much!

Date of experience: April 3, 2019
Louisiana
1 review
0 helpful votes
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Fast and Easy
April 4, 2019

My husband loves his Gadgetguard. His first one cracked and we ordered the second one and received it within a few days! No hassle. Thanks Gadgetguard!

Date of experience: April 3, 2019
South Dakota
1 review
0 helpful votes
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Service
April 4, 2019

I appreciate the great service you provide. It is so easy dealing with your company. I would recommend you to anyone. Thank you

Date of experience: April 3, 2019