G2GReviews 385

G2G publicly advertises "Seller Protection / GamerProtect for Sellers", strongly implying that sellers are protected if they meet the listed conditions.

In practice, this protection appears to be largely illusory.

After a buyer opened a dispute, G2G:

Froze the seller's funds,

Refused to apply Seller Protection,

And only afterward claimed that Seller Protection applies exclusively to chargebacks, not to buyer-initiated disputes.

This crucial limitation is:

Not clearly stated in the Seller Protection rules,

Not transparently disclosed prior to the transaction,

And only communicated once a dispute already exists.

As a result, sellers are led to believe they are protected, only to discover later that the protection does not apply in the most common real-world scenario: a buyer dispute.

This creates a misleading sense of security and allows the platform to retain full discretion while avoiding responsibility under its own advertised protections.

Based on this experience, sellers should not assume that "Seller Protection" provides any meaningful safeguard or guarantees payout when a dispute arises.

Dear Support Team,

I was a seller on your website since 2022, and I had successfully reached Level 104 through years of hard work and dedication.

Due to a networking issue, I was unable to resolve one ticket for just one day. Without any warning or second chance, my account was permanently closed. This decision has deeply affected me, as my years of effort were reduced to zero within a minute.

I respectfully request you to please review my case and reconsider your decision. I kindly ask that my store be reopened and that I be given another opportunity to continue working on the platform.

I have always worked honestly and professionally, and I am willing to fully comply with any rules or requirements moving forward.

Thank you for your time and understanding. I sincerely hope you will give me another chance.

Sincerely,

This is an extremely rigid customer service team on this website. They only ever copy and paste responses and strictly demand evidence according to their templates, never caring whether the game company actually provides such emails as proof. This is the worst experience I have ever had.

HORRIBLE site. No decent support, they demand a bunch of documents, then ban you for trying to insist on sending documents. They made me spend almost an hour trying to take photos and provide proof for the account, only to ban me in the end. Not to mention I was banned on two accounts for trying to register. HORRIBLE company. I advise looking for other places to sell rather than dealing with this bunch of disgusting people. HORRIBLE, TERRIBLE COMPANY.

My experience with G2G was simply shameful from start to finish.

I bought a Rainbow Six Siege account from the seller ZowieStore. Months later, the seller recovered the account, exactly the same scheme that keeps appearing in his negative reviews: he sells it, waits some time, and then takes the account back. There is clear proof of this in the store's own reviews, all describing the same pattern. And the seller? He keeps selling as if nothing happened.

I presented everything I had: proof on R6Tracker, screenshots, logs, access history… everything. The fraud was obvious.

Even so, G2G refused to help, using the excuse that the "insurance period" had expired. In other words, it doesn't matter if the seller is a repeat scammer, if the time runs out, you're on your own. A system completely blind to the risk and misconduct of the sellers they host.

And now comes the most serious part.

After I left my review on Trustpilot, G2G replied publicly saying that the case had been decided in my favor and that they had already issued the refund as Store Credit.

This is completely false.

I did not receive any refund. I opened a ticket to clarify, and they closed it with the same excuse as before, pretending they never said anything in their public response. In other words: they say something nice in public to look like they solve problems, but in practice they do absolutely nothing.

The seller is still active. He continues to steal accounts. The negative reviews keep piling up. And G2G not only refuses to punish the seller, but also tries to give the impression that they resolve situations when they don't.

The warning is clear:
If you have a serious problem with a scammer seller, even with solid evidence, G2G would rather protect the seller and lie publicly than help the customer.

I DO NOT RECOMMEND G2G. I HAVE BOUGHT FROM OTHER SITES THAT ARE MUCH FAIRER AND MORE RELIABLE THAN G2G!

Refusing to help with a seller who has now provided not 1 but 2 fake wow game time cards even though I've open a problem with transaction and not finished it

G2G support is honestly the worst I've seen throughout the history of Internet.
I've been going back and forth with their team for a measly 1 euro that they just refuse to refund to my G2G store balance.
Every day I have a different agent, most of these agents can't read the thread and I have to repeat myself ten times.
I've shared video recordings and proofs that I OPENED A CASE TO GET A REFUND IMMEDIATELY UPON HAVING ISSUES WITH THE SELLER - they still try to claim that I could have redeem a replacement code.
Just try to avoid dealing with their support whatsoever and save your braincells. Order ID was G**************QA3

You can buy account without worry on this website thanks to its free insurance system, the support will help you if there is issues

I really liked what support i did received for this ticket i really loved giving to G2G members information to resolve my ticket. Thanks

I pestered the support team with my attempts, but they still promptly helped me solve the problem, many thanks to them

All the instances where I needed the help of their support agents have been quickly and effectively resolved, and I never feel at risk doing transactions in the site thanks to their fair dispute system

Great service and they are so professional. I have bought in the past from G2G and will buy in the future.

As a buyer, I feel protected by you. Plus, you resolve issues promptly.
I'm very happy to have found this site with sharing services that I wouldn't be able to use otherwise.

I bought over $500 worth with $17.75 fees. They canceled and will not give me fees back. If I canceled ok but they canceled

Not, the sellers response here is also fake. They CAN investigate with the information provided here. They keep chat logs, and I mentioned the actual offenders. They also do nothing to fix the reviews. I've already opened withs with G2G support and they do nothing about it, hence the "G2G allows this." Fake listings... G2G allows this. You cannot review the sellers, unless you complete the order, another words, the item is delivered to you. So, basically here is what happening.
You buy something, then the seller realizes he underpriced, or realizes he can sell for more, so they either 1) just do not respond to you and wait for you to cancel, or 2) you cancel. Either way, you cannot review the seller. Some of the Sellers that are doing this is DionysusGod, MangoGame, and FutureNP. The only resolution is to fix it so all sellers can be reviewed AFTER THE TIME OF PURCHASE, NOT AFTER DELIVERY. After further review and attempting to purchase other gold from the same game, I found out these sellers are posting FAKE currency orders in order to "test" how much interest there is, and how much they can get. I got one seller to admit as much. G2G allows this activity. G2G will respond to this and ask to create a ticket, but they will do nothing about it. They will continue to allow this activity and they will continue to not let you review a seller until they deliver the goods.

The worst company for gamers, seller refuse to deliver items, they refuse to reply to messages, when you cancel they are in control of your money for 48 hours, they get to decide whether you get it back or not. Stay clear of this place. The seller is *, stay away from this people.
*Personal info redacted by admin

G00ks will steal your account back after purchase. Never buy here
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase

After buying from g2g there have been attempts to hack several of my accounts. G2G has done nothing but suggest I change my passwords. Great advice to give someone you're attempting to rob. Seller on their site is still active with 100% positive rating after reviewing and reporting fraud.

Don't be a seller on this site they always ban if the store have a lots of the ballance. You can check my insta Hakimaru if you want to know what kind of scam they do. I have arround 40 Millions Rupiah Currency and they ban my store for the reason bla bla bla. Nahh i'm not recommend this site for seller. 100% Scam (if the store have a huge ballance)

We only take business opportunities from products that we have not yet reached because our shop is open 24 hours to provide maximum service to customers. We saw that there was a TikTok coin product on g2g and we found out how to sell it on youtube, tiktok, and google, That the only way to sell tiktok coins is to log into the buyer's account which then we are confused about whether g2g allows such products to be sold/added.

A week later we still saw the product still on g2g. Then we participated in selling it, two weeks later we felt bad because to top up TikTok coins the only way was to log in to the buyer's account and top up on TikTok's legal site (official tiktok site). We felt this was very risky that's is when we removed the product in our store at g2g 3-5 days ago. However, it was g2g itself that convicted us of committing a violation. This would sound funny if it went to court.

I have been buying from g2g for quite some time now. Some sellers are slower but generally most of them deliver on time. Will definitely recommend to anyone looking to buy game items from them.