G2AReviews 198

I got charged 1.30 last month and didnt notice it. Today i got charged again 1.30 euro, this time i did noticed it. Called the bank and blocked the card and reported em as a fraud. Apparently i was subscribed to something on their site.

I did bought legitimate keys for steam and blizzard, and all of them worked WITHOUT ever turning shield on. Everything was charged as it should be.

But in no way did i gave them permission to charge me on a monthly bases for anything. What is this 1.30 euro for?!

Reported em as a fraud. End of story, never going to that site again.

I had wanted to get Call of duty: Black ops 1 for my pc since it was the sale and it was only a few dollars. I saw they had accepted Visa cards and so I tried purchasing it using the card never went through. That's not even the worst part, I asked my father to buy it and he used his credit card. We used the option of Skrill, after he had put in his information, he got a fraud alert on his card and his whole computer restarted. Afterwards, he found out that all his settings had been reset and his email password (this is his BUSINESS account) had been changed without his request. NEVER USE G2A.COM!

I used services of G2A few times and always had a pleasant experience.

Problem with buying minecraft, so I just asked for the order to be cancelled and my money be refunded. They still have not cancelled the order, it is sitting in a processing stage of the transaction so I can't even see the key. They have yet to refund me, and stopped replying to my ticket. Last response from them was now two days ago. Mistake me if I'm wrong but it is illegal to not supply the goods if an amount has been paid. So the fact they are not refunding me, or giving me the game code is downright illegal. The customer support is a fu@$ing joke! Their prices are good but if something goes wrong your are entirely and utterly F*&KED

I paid for a key to Pillars of Eternity, transaction went through on my Visa Debit card. Yet, there was no reference to my purchase at G2A. I waited over 30 minutes on the phone queue, finally giving up. Emails to them just told me to wait while they researched the issue. NOTHING came of it to this day, three weeks later. I know I should have been leery of getting a key for $10.92 for a game that retails for $44.95. Just beware!

I havent had many transactions on g2a.com. I have purchased 2 games on the site; Black ops 3 (34.95 USD) and CoD Ghosts (7.93 USD). I have had a 100 percent success rate.

You can, however, believe some of the horror stories online about invalid keys and the terrible refund process. I have had close friends use the site and receive those invalid keys only to be told by G2A that the key was legitimate and unused. Even purchasing g2a shield will not guarantee a refund. Luckily, my friends used paypal who quickly refunded their money after confirming with Steam that the code had previously been used or is not valid.
One thing I can suggest is taking screenshots of you transaction. When your key first comes onto the screen, take a screenshot. When you are entering the key into the gaming platform (steam/origin/psn etc) and before confirming, take a screenshot. After confirming, take a screenshot of whether or not the key was accepted or rejected. This will help you to confirm that you entered the key exactly as it was given to you. If something does go wrong, you can submit these screenshots as evidence.

Overall I have had a good experience with g2a. Unfortunately your mileage may vary.

After buying 2 keys for assasins creed one of the keys appeared to be invalid.
So i submitted a complaint and did get a refund from the seller.
Now i have to wait 2 weeks before the amount that is refunded can be used again or withdrawn back to my bank account.

They punish you that way for a sellers mistake, that is no way to treat your customers.

The site is known for selling grey market keys that have very rarely been deactivated by the developer ( I can think of two occasions). Even if this happens they seem to take care of their customers by offering replacement keys. These grey market keys are often times stolen or from people pretending to be press or youtube reviewers.

Other than all that I've never once had a problem with this site. It sells games much cheaper because they are all third-party key resellers even if it is a bit sketchy where these keys come from. They still never wronged me personally. I try whenever possible to buy directly from developers when I can and I encourage everyone else to do so as well. But money is tight and we all love games so we have options like this.