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G2A

1.3
g2a.com

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G2A Reviews Summary

G2A has a rating of 1.3 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G2A most frequently mention customer service, steam account and credit card. G2A ranks 1276th among Video Games sites.

service
108
value
101
shipping
83
returns
104
quality
100

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Poland
1 review
0 helpful votes
Follow Ari K.
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Fast and cheap!
October 24, 2015

What more can I say? Got my game fast and cheap - 11/10 - would buy again :)

Date of experience: October 23, 2015
Puerto Rico
1 review
2 helpful votes
Follow Andres F.
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Game only work for the first 2 weeks; then it stop problem with a problem with the game license. Open a ticket with them and they ask me for some screenshots. After I send them the screenshots there has been no response from them. I try to contact them every week or so; but they let the ticket open with no response. It has been 4 months since their last response.

Date of experience: August 4, 2015
GB
1 review
3 helpful votes
Follow Leigh P.
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Having used G2A a few times and having been pleased with their service I purchased a key to Dragon Age: Inquisition, a 2015 game. When I activated the key, it turned out to be a key for Dragon Age: Origins, a previous instalment of the game from 2009. I complained to G2A and requested a refund. They told me I had to contact the seller directly via the G2A account resolution centre. However, there is no way for me to access this account functionality, it simply did not display in my page even on different devices like a tablet or a phone or a laptop. G2A repeatedly fobbed me off with excuses and have not given me a refund or a method of contacting the seller.

In short G2A are a front for scammers mis-selling game keys.

Steer clear of these people, their customer service is a joke, their website doesn't work properly and the "100% Guaranteed" and "Safe transaction" splattered all over it is a lie.

Date of experience: July 19, 2015
Virginia
1 review
2 helpful votes
Follow dan l.
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After being defrauded when i purchased a game only to find out that the DC game key was given to someone else I filed a dispute/claim with G2A.com. Two weeks have gone by and nothing has been done about it. This is the third problem I've had with this company. I was supposed to receive refunds on two previous orders and still haven't gotten them. After speaking with various people via live chat (one of them actually disconnected the chat mid-way) no one has done anything about the problem. I would not recommend doing business with this site at all. Do so at your own risk.

Date of experience: June 11, 2015
RU
1 review
0 helpful votes
Follow ComplikeRu P.
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Hello. Think before you work with the system G2A as seller. After 2500 Sales (1300 positive comments about my product) my account was blocked. For the fact that I have added one not corrected the product (loaded keys, which unfortunately turned out to be not working), after 2 sales (one I had to make a refund) my account was blocked. Yes, 2 sales are not correct keys, even though 1,300 of my positive feedback. After that, I do not give to withdraw ~600 euros from my account (the total amount of the turnover amounted to more than 1000 euro). I wrote about 10 letters in support of those - I can not unlock your account, do not say the reason - simply refused to unlock. My earnings are not allowed to withdraw from the system. I give their data - up to ID, many screenshots, but nothing happens.

I think just found a reason not to pay me my 600 euros. Сommunicate with me no one wants to say that the decision is not changed. If you are interested - I can provide additional screenshots from my account.

More screenshots:

http://snap.ashampoo.com/uploads/2015-06-02/pS2Lr57x.png
http://snap.ashampoo.com/uploads/2015-06-02/JMvQ3cDY.png
http://snap.ashampoo.com/uploads/2015-06-02/AV6jgUuo.png

After my account is blocked and i can't withdraw money, g2a still selling my keys:

http://snap.ashampoo.com/uploads/2015-06-02/RnL1pj6S.png

And i can't stop or delete my keys from the system.

+3
Date of experience: June 2, 2015
Germany
1 review
1 helpful vote
Follow Philipp K.
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Hello,

I bought a gw2 key via g2a including the 1€ g2a shield.
I immediately got an invalid key, and I had to aks to get an other one.
3 days later I asked g2a multiple times for a refund instead of a key and it seemed ok.
Then, 2 weeks after my payment, I received a key anyway, I wrote to the complaint department but was ignored, because I initially said that I wanted a new key.

Best regards, Philipp

Date of experience: May 29, 2015
GB
1 review
1 helpful vote
Follow j b.
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Bought a 'global' far cry 4 key, only to find out that it was a Russian version spoke to the so called customer service team to be told I have to wait for three days for a resolve absolute rubbish don't use this site don't recommend this site simply avoid it and tell anybody you come into contact with not to use them use your words to rid the Internet of these thieves!

Date of experience: February 16, 2015
Croatia
3 reviews
7 helpful votes
Follow Mario M.
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G2a has always been reliable. I bought few games there and never had any problem.
The games are cheap, and you get code in a few min.
Cheers :)

Date of experience: January 7, 2015
Israel
1 review
1 helpful vote
Follow daniel a.
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It's already the fifth time I buy from them and never had a problem :) All the keys I got were working and the price is much lower than Steam or Origin... I really recommend visiting their gaming sales page where you can find some nice deals and coupons :) https://www.g2a.com/r/gamingsales
Enjoy!"

Date of experience: November 20, 2014
Colombia
1 review
2 helpful votes
Follow Juan A.
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Excellent service, fast and secure, really nice deals, good support, sometimes not to fast but they will allways answer, you can take a look to theyr marketplace here: https://www.g2a.com/r/marketplacedeals

Date of experience: November 11, 2014
Singapore
1 review
1 helpful vote
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Hello guys, I found a pretty nice site to buy games, as a steam alternative. I first knew of this site from famous youtubers like Pewdiepie whom I subscribe to since they use it as their primary games provider. They deliver pretty quickly, which is what I really like about them. Further, they have great customer service on their part, and good value compared to other sites and Steam. This certainly helped to get me buying much more games since I have certain cost constraints now that I am pursuing a PhD.

You may be wondering, why not just use steam? This site is selling actual CD-keys, so upon purchase you really own the game, instead of renting it on steam. But the main benefit is its lower prices and great customer support.

I regularly buy games there. Check out the site here, use the links for a discount pricing: http://bit.ly/1r5XtC8
Here are some great games, with great prices:
-http://bit.ly/1mPLuaS - Titanfall - $36
-http://bit.ly/1r5XztB - Diablo 3 + Reaper of souls - $61
-http://bit.ly/WdL7N2 - Diablo 3 - $27

Any prepaid card for MMO/Xbox/Psn and any steam/origin/other drms/Drm free games available for cheaper than in current market price! http://bit.ly/1t7JDi7

A live support/ chat is available should you encounter any problems, they responded to me very quickly (less than 1 min) when I inquired about payment issues I had, turned out it was a mistake on my part.

As a plus, a portion of the game revenue will be donated to charity! Hope this gets some people into buying their first game, or a game you've been really wanting to buy for a long time!

Cheers :D.

Date of experience: July 17, 2014
France
1 review
8 helpful votes
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Spamming company
January 4, 2014

Spamming company. Not safe to even register on their website, or you'll get spammed to death afterwards, including links to adware, spyware, viruses etc
Avoid G2A.com at all cost

Date of experience: January 4, 2014

From the business

Enjoy the vast offer of Steam, Origin, Uplay, Battle.net, GOG, PSN and XBOX CD-Keys at the most attractive prices on the market. Don? ۪t overpay? Buy cheap on G2A.COM!


g2a.com
Kraków, NV