G2AReviews 198

If you've used G2A, you know that there are three things you always need to do when you purchase.

The first is to deactivate G2A shield, to avoid paying 3 extra euros with every purchase.
The second is to agree to their terms, while also denying their spam.
Thirdly, you need to opt-out of their "free 7 day trial". Every single time.
And if you don't remember to opt-out, you have to manually cancel the payment they register on your paypal. Even if you choose one-time payment.

There's also the fact that they state the total cost is one thing but you always have to pay more because of their hidden fee.

You simply get no peace of mind with G2A.
Use a different marketplace for keys.

Worst company, never helped fixing issues for their security card system that denied my card every single time. Countless emails and could never give a straight forward answer to why transaction would fail when paying, but i would still be charged. It would later take a day or two to get the refund, that happening at least more than 10 times now is telling me this company doesnt know how their own security system works for their credit card transactions. They just tell me "thats just how our security system works" without giving me the specifics to WHY I keep getting declined payment. I will never use G2A to pay for ANYTHING ever again, waste of time.

Avoid at all cost or it will COST you
If someone took your money and didn't give you anything that's on par with criminal activity. Declined my order yet charged my bank account every time. Didn't even sign up for a account yet sent me a email to "Unknown" and a password reset to "Unknown" then state my transaction was denied by their security system however it didn't stopped them from charging the full amount to my bank account 3 times. No live support to talk to / number and claim THAT ONCE a support ticket is addressed which can take days and forces you to create an account that IF they issue a refund that to a debit card can take AT LEAST 28 business days. So they can take your MONEY the same day and then tell you to wait over a month.

DO NOT USE THIS CROOKED PRACTICE / COMPANY, this is not how you do respectable business.

I should've stuck to their trusted competitor.

When trying to decide to use them or not I couldn't cause they report as many negative reviews as possible to prevent YOU from seeing them, pretty shady. With reasons listed like - ticket still open in resolution center- which is no reason to censor a experience. I don't want a response from G2A apologizing for their poor service, unauthorized taking of my money, unexplained spamming to create and account and purchase services I had refused once already to have to do again.

I want my money back or better yet DONT TAKE IT FROM MY ACCOUNT IF YOU DENY THE TRANSACTION PERIOD.

Pretty Basic business 101.

Report my Message and i'll post reviews everywhere I possibly can over this experience. Lastly I find it odd some of the most positive reviews use the the same language as g2a responses and all consist of broken 1 liner titles matching the message bodies.

Such a enhanced security system its odd it doesn't go into effect till after you take someone's money.

Immediate key delivery, no sir!

They say they can delivery it as soon as payment is made. Payment is made, where's my key? It's processing for 24 hours. Oh, i'll contact their support hub. Waiting... There's no one there.

That didn't go anywhere, there's no reply. Can't get a refund if you don't talk to someone. Paypal please protect me from their shoddy refund policy. Ugh, open cases take so long to resolve in Paypal. Best not use this website again.

Pats himself on the back, good choice has been made. (Secretly punishes himself for previous bad choice on key retailer).

Bought a game key from g2a. The seller was a scammer, did not deliver. All I got was an obsolete link, and a whole lot of indifference from the G2A staff. It's been one week, and they are still keeping my money blocked, refusing to reimburse me. They are giving the scammer more and more chances to respond, and therefore wasting my time.
All their employees are proficient in corporate speak, but not one of them will help you with anything. All I was told was wait and wait and wait.
I have filled a claim with paypal to get my money back, and G2A has the chance to come to terms. Did they answer or replied my messages? Nope.
G2A is just a haven for scammers, and they are benefiting from deals went bad. They receive fees for every transaction. In my case the fees were 4.10 $ for a 15 $ game.
Stay away from G2A. Save some money, and buy the real deal.