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FWRD

fwrd.com
luxury, chic, swimwear men, womenAge 26-45, 46-60
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From the business

FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.


fwrd.com
+1 866-434-3169
USA
FWRD is part of Revolve Group
Founded in 2008
Clothing item from FWRDFashion apparel by FWRDMerchandise from FWRD clothing lineFWRD fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2008
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA

Returns

Return Policy: free
Return Instructions: all purchases must be returned in their original condition (unworn with original tags attached)
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: luxury, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 0X), Women's (2XS, XS, S, M, L, XL, XXL, 0X)

Customer Service

Support Channels: phone, chat, email
Support Phone: +1 866-434-3169
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate FWRD?
grey stargrey stargrey stargrey stargrey star

FWRD Reviews Summary

The company enjoys a strong reputation for fast and reliable shipping, with many customers expressing satisfaction with the quality of products and their overall shopping experience. Positive sentiments highlight the seamless checkout process and effective customer service, particularly in handling issues like delivery errors. However, concerns arise regarding the return process, with some customers facing challenges related to exchanges and refunds. While the majority of feedback is favorable, addressing the return policy and ensuring clearer communication could enhance customer satisfaction further. Overall, the company is viewed as trustworthy, with room for improvement in its service approach.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 0 days

Instant Feedback

2,290 reviews

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Mississippi
1 review
0 helpful votes
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Exceptional delivery and service
August 20, 2025

Wonderful shopping experience, packages are well packaged, delivery and priority shipping is superior. I will definitely be ordering more items in the future.

Date of experience: August 9, 2025
Slovakia
1 review
0 helpful votes
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Very good
August 16, 2025

Very good overall experience. Easy to deal with. Reliable. Competitive price.

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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Love the selections you have
August 15, 2025

Always glad to shop here, selection is unmatched (variety and also size wise) Great delivery as well!

Date of experience: August 5, 2025
Maryland
1 review
0 helpful votes
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Disaster deliver
August 12, 2025

Boxes arrived in bad condition with items soaked. Dried them out but want to return them. They don't look right now. Please advise

Date of experience: July 25, 2025
Texas
1 review
0 helpful votes
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IM IN LOVE
August 12, 2025
Updated review

LOVE YOU GUYS SO VERY MUCH! Everything about the ordering & delivery process was easy & painless! I loved the dress I bought also which was a plus

Date of experience: August 2, 2025

Fast easy and painless
August 4, 2025
Previous review

Fast easy and painless- sheer perfection!

Date of experience: July 25, 2025
California
1 review
0 helpful votes
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Amazing customer service
August 12, 2025

Fast and helpful customer service Thank you so much for all your help

Date of experience: August 2, 2025
California
1 review
0 helpful votes
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Although I either forgot to include my apartment number or autofill messed it up, the FWRD customer service team was quick to call UPS to adjust the address and my package was delivered the next day. They checked in with me to follow up on my package multiple times and it's rare to find real humans responding to emails anymore, let alone in real time. So thank you for the great shopping experience!

Date of experience: July 28, 2025
Alabama
1 review
0 helpful votes
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Recommend
August 10, 2025

Very fast delivery. Well packaged. Good online experience. Competitive pricing.

Date of experience: July 31, 2025
Tennessee
1 review
0 helpful votes
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Very pleased customer
August 7, 2025

Everytime I have ordered from you my order arrives in a timely manner. Love everything I have bought from you.

Date of experience: July 28, 2025
Delaware
1 review
0 helpful votes
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Came quick and looked great!
August 6, 2025

Ordered shoes for work and they came in looking great and felt wonderful!

Date of experience: July 27, 2025
Japan
1 review
0 helpful votes
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August 4, 2025

遅延したけど無事に届いた。
可愛いadidasのタンクトップ!着るの楽しみ!!
ちょっとサイズ小さかったけど頑張って着る

Date of experience: July 25, 2025
TW
1 review
0 helpful votes
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非常好的一次購物經驗
August 4, 2025

購買友人生日禮品 即時送達 不用等待時間太長太久 之後有需求 會在上此網站購買 建議大家可以使用FWRD來進行購物

Date of experience: July 25, 2025
New Jersey
1 review
0 helpful votes
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Great
August 1, 2025

It is easy ordering from the website and i love the overnight shipping

Date of experience: July 22, 2025
New York
1 review
0 helpful votes
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Wrong size. Hopeto swap
August 1, 2025

You're helping me
I have return and swap In process. Waiting for details of the other purse and how to handle swap

Date of experience: July 22, 2025
Australia
1 review
0 helpful votes
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Amazing experience
July 30, 2025

Amazing experience - perfect fit and super fast delivery! Thanks for everything

Date of experience: July 20, 2025
Texas
1 review
0 helpful votes
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Preferred orders
July 28, 2025

Hi! I love your feature of the preferred boxes. Andy is my sales rep and he is the best. I travel all the time and he really makes life easy!

Date of experience: July 18, 2025
Colorado
1 review
0 helpful votes
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Shipment
July 27, 2025

My shipment was on time and the cost was decent. The fits were tru to size.

Date of experience: July 17, 2025
Michigan
1 review
0 helpful votes
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WIP
July 27, 2025

My fall Carhartt WIP denim shirt just arrived expeditiously — and I can't wait to rock it this upcoming season. Perfect fit, perfect timing.

Date of experience: July 17, 2025
Idaho
1 review
0 helpful votes
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Great experience
July 27, 2025

I found what I wanted and got a first time buyer discount. It was shipped quickly and the product I wanted. Overall great experience with FRWD.

Date of experience: July 17, 2025
Hong Kong
1 review
0 helpful votes
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Good purchase
July 27, 2025
Updated review

The items arrived earlier than I expected. The packing was nice and tidy.

Date of experience: July 17, 2025

The online purchase website is user friendly
July 20, 2025
Previous review

The online purchase website is user friendly. Looking forward to receiving the items.

Date of experience: July 9, 2025