Furniture In Fashion

Amazing furniture store online with amazing collection. All went smooth and sofa looks great, just as per website.

Great service from beginning to end. Communication excellent, delivery excellent, product excellent - would highly recommend.

Excellent customer service. Quick delivery of the new bed, good quality for the price. Highly recommend.

Avoid this company at all costs.

I ordered a desk, it arrived and looked nothing like as advertised. Customer service was a nightmare. I returned the desk but never got any of my money back!

My office furniture was delivered on time and in excellent condition. Am very happy with my purchase.

I had never used them before so was slightly worried purchasing online and not really knowing anything about them but I ordered a lovely coffee table and took a chance. The service was fantastic from start to finish updates by email and telephone calls every step of the delivery. I then with confidence purchased a breakfast bar and yet again excellent service. I'm just wondering what I should order next

The living room furniture was as expected and arrived at time specified. Thank you Furniture in Fashion

We were absolutely delighted with our product. The price was fair and our experience from beginning to end was exemplary. I can highly recommend this company

Disgusting... bunch of crooks, furniture in fashion should not be allowed to do business in UK.
They clearly have no business ethics, lies after lies.
No solution for damaged items or missing parts, they always lie on the phone they give you fake names. MARK HAYS Adam Alex Sam & David the call centre is in india and they have no idea how to conduct a phone call.
Iv done some research on the directors who are Asians and found they not even registered on google to avoid reviews.
Please avoid. These crooks are based in BOLTON

Delivered in good condition, on time, polite and helpful staff, would not hesitate to use them again and recommend to anyone.

The table was delivered on time and as beautiful as advertise. I would definitely recommend Furniture in Fashion

Absolutely great products, such a wide range of collection, great customer service and delivery team.

We are purchasing furniture from furniture in fashion from several years for our office needs, their products are high quality and great customer service

Super happy with our dining room table and chairs. Affordable price, great communication and overall very good company.

Worse company ever! Avoid at all costs... they mark items as available take your money then you wait 4 months without receiving goods! Shocking customer service avoid avoid avoid

Fantastic products and even better customer service. Nothing too much trouble for the Furniture in Fashion team. Will definitely be shopping here again.

Excellent delivery men, polite, efficient and very
Professional. Great communication and advice, highly recommend!

I bought the miami side table - the photo on the website showed a one piece table, but with the words 'all items come flat packed unless otherwise stated'. I rang the customer service and the advisor said that the table was one piece. When it arrived, it was a cheap flat-pack item. When I told the manager about my experience, he suggested I was lying, said that none of his collegues would say that. I asked him to check the call recording and he said there wasn't one. He then lied and said they would pay return postage. When I asked for it in writing, he backtracked and said he didn't say this. He told me I would have to pay £30 to return it and I didn't trust them to refund me so didn't send it.

I put a one star review on Trustpilot. I then got a call from 'Mark Andrews' (unlikely to be his real name) bribing me to take the review down and saying they would pay the return postage and refund me as soon as the table reached the warehouse. THIS IS COMPLETELY AGAINST THE TRUSTPILOT RULES and I have a recording of him doing this. Unsurprisingly, they used a dodgy courier company who took THREE attempts to collect the item, wasting my Dad's time. They finally collected it over two weeks ago. I wrote 'Mark' an email and - what a surprise! - have had no reply and no refund.

DO NOT BELEIVE THE RATING ON TRUSTPILOT OR ANY OTHER SITE. The company ring up those who give bad reviews and bribe them to take them down. By the looks of it, they also put up fake good reviews.

It's shame because the quality of furniture is great, but delivery disappointing. I am waiting already for two months for my delivery and customer service lies to me in every week that next week I'll receive my items. They used my money (£650) for more than two months. It's annoying. Avoid the company!

Ordered 2 items which declare on site to have "lots in warehouse" and qualifies for free delivery. I then receive email telling me that one item is out of stock so I cancel but that means paying delivery - fair enough - except that (Scots beware!) my postcode means paying additional fee. Looking closer, they deliver free up to 100 miles north of Edinburgh but 20 miles out of Glasgow deserves additional cost. My postcode is not on an island or requiring side roads, it's by the M8! Customer services wouldn't budge so I cancelled the order. No, I don't recommend.