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Flagship One Inc

4.4

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
Lynbrook, NY, United States
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Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

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20,506 reviews

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Washington
1 review
0 helpful votes
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ECM/PCM
August 21, 2025

Very friendly and helpful! Super fast shipping at a great price!

Date of experience: August 11, 2025
Florida
1 review
0 helpful votes
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Excellent service
August 21, 2025

Had great service getting a PCM for my 2005 Dakota. Communications throughout the experience was fantastic as well, keeping me informed on status / shipping/ ect.
- more importantly... After install & a quick reset - everything worked as it should (no more trouble codes). I've only put 10-15 miles on it since, but so far so good.
Thx for the excellent service.

Date of experience: August 11, 2025
Mexico
1 review
0 helpful votes
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Bueno
August 21, 2025

Buen producto, me gustΓ³, si lo recomiendo todo bien. Fue muy rΓ‘pido y atento

Date of experience: August 11, 2025
Missouri
1 review
0 helpful votes
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Order experience
August 21, 2025

I placed my order and received it really quickly. I was able to track my package with no issues. Jefferson was the representative who called me and was really informative and friendly. He told me to fill out the lifetime warranty which I didn't even know my part came with which is exciting. He also told me when to expect my package gave me the order number and I could call back with any issues.

Date of experience: August 11, 2025
Texas
1 review
0 helpful votes
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Right part and fast shipping If I ever need another ECM for another vehicle I will order from this company

Date of experience: August 11, 2025
California
1 review
0 helpful votes
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It was great, really nice, came on time CC, did what it was supposed to do, fair price. Easy to order, I ordered and received a pcm for my 1996 ford ranger

Date of experience: August 11, 2025
Virginia
1 review
0 helpful votes
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Not what was offered
August 21, 2025

Installed the new "Pre Programmed Control Unit". Vehicle would not start or run. Re installed original control unit, vehicle fired right up and runs. Very dissatisfied with this product...

Date of experience: August 11, 2025
Pennsylvania
1 review
0 helpful votes
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πŸ‘
August 21, 2025

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Date of experience: August 11, 2025
Texas
1 review
0 helpful votes
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The staff was very helpful and knowable about product. But still the new com was not working at all i had original taken to a dealership in reno and flashed it worked perfectly

Date of experience: August 11, 2025
California
1 review
0 helpful votes
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Slow it took 3 weeks to get the part
August 21, 2025

Took 3 weeks to get the part called twice and the second time they put a rush on it and still took another week to get here new computer works fine haven't had any trouble just make sure you check and triple check the parts number there is a lot of different numbers and just one and it's the wrong part

Date of experience: July 3, 2025
Michigan
1 review
0 helpful votes
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Amazing service.
August 21, 2025

My experience was amazing. I made a phone call that guided me right through what I needed. The email

Date of experience: August 11, 2025
Louisiana
1 review
0 helpful votes
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Great customer service
August 21, 2025

Couldnt make key program to unit but customer service was great

Date of experience: August 11, 2025
Mississippi
1 review
0 helpful votes
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Very satisfied
August 21, 2025
Updated review

Great product worked perfectly. I installed it and got the key programmed my truck started up and no more issues. I recommend buying the one with two keys already programmed. That will save you money.

Date of experience: August 11, 2025

They have exactly what i need no long searching time
July 18, 2025
Previous review

They have exactly what i need no long searching time

Date of experience: July 8, 2025
Georgia
1 review
0 helpful votes
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Recommend
August 21, 2025

Great price and part worked as it should. Reman ecu for the win

Date of experience: July 16, 2025
Virginia
1 review
0 helpful votes
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Took a lit'l long. But well worth It
August 21, 2025

Easy as pie. Plug n play. Programming key was easy. Took a lit'l long to get it. But all is good

Date of experience: August 11, 2025
Michigan
1 review
0 helpful votes
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Great experience l!
August 21, 2025

The ECM I ordered was easy to install, was already setup, and just needed the key programmed. The staff walked me through the process of programming the key. I'm back on the road with the help of the wonderful staff and I have to give them major credit because they were ready and willing to help!

Date of experience: August 11, 2025
Illinois
1 review
0 helpful votes
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AMAZING
August 21, 2025

The staff are easy to deal with. No hassle. I appreciate the updates once the order has been placed up to the day it ships. The only hang up I have is I wish it didn't take so long to receive the part.

Date of experience: August 11, 2025
Florida
1 review
0 helpful votes
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Ecm
August 21, 2025
Updated review

Works great plug and play no issue at all thank you and great communication

Date of experience: August 11, 2025

Awesome site
August 3, 2025
Previous review

Awesome site

Date of experience: July 24, 2025
Virginia
1 review
0 helpful votes
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It was easy to order, programmed and received in a reasonable time and no issues at all.

Date of experience: August 11, 2025
Canada
1 review
0 helpful votes
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Amazing
August 21, 2025

Wonderful experience. Wasn't sure which module I needed and the customer service was top notch. Told me the correct one, fast shipping - to Ontario Canada. Just plugged in new unit and car started right up!

Date of experience: August 11, 2025