FruugoReviews 445

Please DO NOT BUY from FRUUGO Website co.uk

Please DO NOT BUY from FRUUGO website

Fruugo is a scam site! I only placed an order thinking they were in the UK as their site is FRUUGO website but found out they are scammers based in China.

Placed an order 6 December 2022 and today 3rd January 2023 and I still haven't got my order. There is no way of contacting them.

PLEASE STAY SAFE DO NOT ORDER from Fruugo website.

Never again. This company should be shut down. They already have my money and I hear nothing back when I complain to customer service. I needed the ordered item for Christmas for a gift for my grandchild and never received it. Stupid company run by amateurs. I will write a bad review about their services or (non services, No delivery) all over the media websites. They stole my money and now I don't know what to do.

Be careful.them are Chinese sending stuff from China.I paid 80 £ for a toy thinking it is sent from Ireland.
It obviously didn't come on time for Xmas! As week after payment it was still in china

Do NOT attempt to buy from these scammers! After months all I get is some garbage re tracking changes and these are sent daily! I have lost a decent amount of money ' hoping' it was not a scam. It is! I will never see my goods nor the money thats now in some thieves pocket!

Deliverydates are unusable. The informations are all wrong, the correct delivery dates will only be known once the order has been dispatched from china.

Rip offs.

Place an order two weeks after expected delivery they mark my item as expired. Email them they promise to investigate and never heard from them again. As per the tracking number, parcel was delivered in Germany. I live in South africa.3 months later I'm still waiting.

Do NOT order from this company. It's the first time I ordered and I will NEVER do it again. The coat was advertised as FLEECE. I have towels that are thicker than the cheap, thin terry cloth they sent. It was supposed to be a small - for a mini dachshund. It's big enough for a Cocker Spaniel. About 10 times the size I needed. It's crap. Plain and simple. Gave it away.

I ordered a hair color online, paid for a product and a delivery and never got it. I wrote many times to them, but never got any reply. Never will order again and will warn everyone not to order

I ordered an spenand there was no case in the package.
The title clearly said with original samsung case

I have added photos of what I ordered vs what I received.

Don't order from this website! They are a rip off and sent cheap Chinese fake products.

I ordered walkie talkies Brand Arez
The advertisement showing 3 walkie talkies in the
Price of 29.93 euro...It came after a month.the box writes Walkie Talkie Set meaning 2.
I open the box and inside there is only ONE!

I ordered easotic virbac eardrops for dogs. I received fake easotic eardrops from china, with a complete other composition. They don't work. The real Easotic does. The manual is in Chinese. GARBAGE

SCAM ALERT

I bought Egyptian Magic cream from Shen Zhen Shi Ling Zhi Dian Zi Shang Wu You Xian Gong Si on Fruugo.

It is clearly a fake product as I have used Egyptian Magic before. The brand name is different, packaging is different and ingredients are different. The seller now refuses to give me a refund saying they are the same. I tried the product and it stinks and irritates my skin.

I have a picture if Fruugo would care to contact me back and see a product by product comparison of how different they are.

Do not buy in any way from frugoo! I placed an order for a product that did not arrive. No one replies to my emails. I'm afraid money will be stolen from my credit card.

This company is very difficult to make a complaint. If you go into contact us page you have to create an account before you can go any further. I bought a jumper but didn't realize it was sent from CHINA so returning it is near impossible and hugely expensive. They do not state that they originate in CHINA and am very disappointed as I try to not buy items from China. The jumper I bought was very bad quality it pulls the thread really easily. I am stuck with it but hopefully will be more careful when buying again. Lesson learned. Would have given it nil stars if that was possible

I placed an order with Fruugo on the 13th September 2022 to be delivered in South Africa. Paid in full and upfront, as of the 22nd November 2022 I have still not received my package or any form of communication from Fruugo. This site needs to be removed from all Social networks as they steal the customers money.

I ordered and paid for felt place mats. I received felt coasters. I was offered only a refund of 1/2 the cost of the place mats, and I gather I can keep the coasters - which I don't want. Apparently the place mats aren't even available. This is fraudulent and dishonest business practice. If Fruugo doesn't have the product ordered, don't send anything, and refund the full amount of the purchase price.

Patricia Murphy
Calgary, Canada