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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kristin R.
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October 26, 2019

Date of experience: October 25, 2019
Tina E.
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I was disappointed that, although the flowers delivered were beautiful, the amount of flowers were not as lush as shown online and were very loose when put in vase. Meaning vase was larger than the necessary for amount of flowers sent. Could have used more filler and greens to fill vase.

Date of experience: October 25, 2019
Diane J.
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My daughter called in tears she was so happy with her flowers
Thank you
Diane

Date of experience: October 25, 2019
virginia g.
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Lots to choose from & beautiful arrangements
October 26, 2019

Lots to choose from & beautiful arrangements

Date of experience: October 25, 2019
Carol B.
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I was upset that there is a handling charge, what is the reason for that,

Date of experience: October 25, 2019
Betty R.
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So far so good have ordered before and Beaumont, Texas did an outstanding job

Date of experience: October 25, 2019
Donna W.
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Florist did NOT provide advertised arrangement
October 25, 2019

Florist did NOT provide advertised arrangement. A picture was sent to me and the arrangement certainly was not the "Premium" status. It appears to be a third of quantity and variety described was missing I am extremely dissatisfied with the order and service provided.

Date of experience: October 25, 2019
SB L.
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Easy and prompt delivery
October 25, 2019

Easy and prompt delivery. Did not like the initial $15 delivery fee so decided to not place an order. Ten minutes later I got an email waiving the delivery fee and then I went back and placed the order.
Worked out perfectly and I was appreciative the delivery fee was waived.

Date of experience: October 25, 2019
Carol G.
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Almost turned it down due to the cost of the delivery. The free delivery made all the difference.

Date of experience: October 25, 2019
Marci H.
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I thought it would be a little better then what was sent seemed a bit small for what I paid for but she loved it regardless

Date of experience: October 25, 2019
Sara S.
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The recipient loved them and I was sent a picture of them and they are very beautiful. The color is great and it put a smile on his face so it was all well worth it.

Date of experience: October 25, 2019
Stephanie D.
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It was fine until I saw that handling fee
October 25, 2019

It was fine until I saw that handling fee. That is just ridiculous. I'll definitely be sure to compare other places, first, next time around.

Date of experience: October 25, 2019
MW Y.
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It makes no sense to send me this survey
October 25, 2019

It makes no sense to send me this survey. This was a gift for someone else. I have no idea if the product was any good. I liked what I saw online...that's why I ordered it.

Date of experience: October 25, 2019
Bill W.
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The order wss completed to my satisfaction
October 25, 2019

The order wss completed to my satisfaction.

Date of experience: October 25, 2019
Erin N.
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It was easy to purchase but I was expecting around $30.00-$35.00. I get the extra $3.00 to deliver same day. &14.99 for some fee. That is insane. If I wasn't in a pinch i would find another resource and site to buy from. Seems a little steep. Not using this site again.

Date of experience: October 25, 2019
Jas P.
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Ordered the flower for my Mom in laws Birthday!
October 25, 2019

Ordered the flower for my Mom in laws Birthday! She Loved it! I didn't expect the arrangement was so good and lovely! Really exceed my expectations! Flowers are so fresh and beautiful. And delivered on-time than expected! Highly recommended and will surely order again for another occasions! Thank you for making my mother in laws birthday extra special!

Date of experience: October 25, 2019
nancy s.
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Thank you for getting this so quickly to the hospice center. Greatly appreciated

Date of experience: October 25, 2019
myra Z.
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The process of ordering the product and the quality of the product was nice - however the "picture" is misleading and the arrangement was "smaller" than what I expected for a $93.00 charge..

Date of experience: October 25, 2019
Tammy F.
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It was fast and easy!
October 25, 2019

It was fast and easy! My daughter and grandchildren loved the pretty flowers and the balloon's was a big hit with my grandchildren. Thanks for getting this order to my family so quickly, I will order again sometime!

Date of experience: October 25, 2019
Michael M.
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Same day delivery in just a few hours
October 25, 2019

Same day delivery in just a few hours. Mom loved her plants!

Date of experience: October 25, 2019