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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Cards were on wrong flowers misspelled words, very embarrassing. My boss is extremely angry!
Quick and easy online order, but I received the following email the next day.
So I'm not sure what the arrangement looks like... It would have been nice to receive a picture of the replacement arrangement.
'Thank you for your recent order. Unfortunately, our florists in the recipient's area do not have the item that you requested. Due to time constraints, we had to substitute your requested product with one as similar as possible in order to complete the delivery in a timely manner.
Thanks again, and I apologize for any inconvenience this may have caused.'
The ordering was easy. However what was delivered was of poor quality and not worth the money spent. I ordered the premium snack basket and there was probably less than $20 worth of snacks in a cheap $5 basket. The quality was so poor it looked like I had done it myself and I am not crafty at all! I'm very disappointed!
This is my second order of 'sight unseen' orders for friends who lost a loved one. I trusted reviews and appreciate the variety of options on your site. Although I couldn't get this order next day, I still completed the purchase due to the selected bonsai that I felt was a unique item to bring smiles to their faces through the years.
Good
Recipient loved order
Sent a " Christmas tree" to my son for opening night of a Christmas Carol. He was thrilled with it and therefore so am I.
So far so good
Charged an additional $19.99 for same day/weekend delivery when it wasn't. Ordered on 11/5 for 11/7 delivery.
Charged an additional $19.99 for same day/ weekend delivery when it was not. I ordered on 11/5 for delivery on 11/7.
Quick, easy and accurate!
Loved how fast they arrived & how beautiful!
Flowers are beautiful. Arrived at 6:00 p.m. the day of my wife's birthday. A little late but worth the wait.
I placed a previous order with FromYouFlowers. The florist used at that time did not send the correct color of roses. The order was replaced. I was not pleased. This order must have been sent by the same florist. I will not use FromYouFlowers to send my next order.
Your service/handling fee was quite high, $15! This is one reason I would consider shopping elsewhere. I don't mind the delivery fee and know you have to charge tax but handling fee. Service charge should be a part of your biz I would think.
Simple, easy, and inexpensive. There is an added charge of $15 when you're checking out for delivery and handling. But it was still a better price than going to a local store. But the flowers arrived very quickly and she was thrilled with them! I would definitely order again.
My mom loved the flowers! Delivery was spot on. Thanks.
...
These flowers were purchased and sent to Ohio for my elderly aunt's birthday. Not only did the delivery man take the heavy vase around to the garage entrance and put it in the house for her, he came back and reminded her to shut her garage door. Very thoughtful, and she really appreciated the extra attention and service.
Just didn't like the last minute offer of 15percent off yet wanted credit info to authorize additional charges
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members