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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Patricia C.
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I personally have not seen the flowers (sent to someone in another state) photo of item received and listing looks same

Date of experience: September 15, 2020
Anthony Z.
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Online was easy
September 15, 2020

Online was easy. I do look forward to seeing the Sympathy plant to give a complete review. Thanks for the free s/h fee.
The plant size and basket was much smaller than I imagined for the price paid. Again, I am glad that s/h cost was removed.

Date of experience: September 15, 2020
Pat C.
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Everything went very smoothly
September 15, 2020

Everything went very smoothly. Hope the flowers and delivery goes as smoothly!

Date of experience: September 15, 2020
Siobhan Y.
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Very quick & easy
September 15, 2020

Very quick & easy. Flowers were fab.

Date of experience: September 15, 2020
cindy j.
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Quick and easy
September 15, 2020

Quick and easy

Date of experience: September 15, 2020
Mina O.
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I usually send flowers through you
September 15, 2020

I usually send flowers through you
And very pleased

Date of experience: September 15, 2020
Sarah E.
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Good hoping for fresh flowers!
September 15, 2020

Good hoping for fresh flowers!
I was sending these for a funeral so I didn't actually see them but got 2 separate comments on how pretty they were so I have to say they were what I ordered!
Hoping to get more feedback when I see my DIL! Ordering was easy and delivered as requested.

Date of experience: September 15, 2020
Marty D.
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Tried to edit zip code, unable to change
September 15, 2020

Tried to edit zip code, unable to change

Date of experience: September 15, 2020
LaDonna G.
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Flowers were full and beautiful
September 15, 2020

Flowers were full and beautiful. My mom loved them

Date of experience: September 15, 2020
amy W.
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I requested a delivery on Sunday, but it came on Saturday instead.
Also, There is no way to sort by delivery method while shopping. I can sort by occasion or type of flower. But equally as important is how it is being delivered. My grandmother for example is bedridden and can't even hold anything in her hand. So I need flowers delivered completely prepared in a vase. Not in a box that needs to be cut open, bags and rubber bands that need cut, flowers trimmed, vase filled with water and plant food mixed in, and then finally arranged in a vase.

It's very time-consuming to sort through and click on each type of flower looking for the delivery method. It got too cumbersome to figure out which ones could be delivered which way.

Also as a woman, (I've received flowers in a box before and it's very off-putting. Why do I want to do all the work if it's a gift?)
The absolute last thing that you as a company want, is for a person to order flowers for a very special occasion, thinking they look one way and then them arriving in a completely different condition. I understand you note it in small print during the checkout process at the bottom, but most people do not pay attention to that. They are looking solely at the image. It's very misleading. You should show the actual product that gets sent to the house, ie the flowers IN THE

Date of experience: September 15, 2020
Dianne B.
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Flowers were a b-day gift, & received when ordered, & were beautiful

Date of experience: September 15, 2020
anne N.
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Very good service would use again
September 15, 2020

Very good service would use again

Date of experience: September 15, 2020
casey k.
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Quick online
September 15, 2020

Quick online

Date of experience: September 15, 2020
Michael P.
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Easty to use
September 15, 2020

Easty to use. Good selection. Great prices. On Time Delivery.

Date of experience: September 15, 2020
Wendy D.
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Shipping prices are A little high
September 15, 2020

Shipping prices are A little high

Date of experience: September 15, 2020
sherry G.
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Great
September 15, 2020

Great

Date of experience: September 15, 2020
Laurie S.
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The recipient really liked the plant we sent her
September 15, 2020

The recipient really liked the plant we sent her. Thank you.

Date of experience: September 15, 2020
Barbara j.
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Delivery was day later then promised but was contacted right away with refund so was very satisfied

Date of experience: September 15, 2020
Miriam V.
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User Friendly service
September 15, 2020

User Friendly service. Price was a little high

Date of experience: September 15, 2020
Deborah B.
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Fast, beautiful arrangement
September 15, 2020

Fast, beautiful arrangement. Delivered within a few hours.

Date of experience: September 15, 2020