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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sally W.
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I was disappointed to see the shipping and handling fee at the very end. It would have been nice to know about that earlier in the process.

Date of experience: September 16, 2020
Shawna L.
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Shipping rates are rather high
September 16, 2020

Shipping rates are rather high

Date of experience: September 16, 2020
Donna O.
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Thank you for your timely delivery
September 16, 2020

Thank you for your timely delivery.

Date of experience: September 16, 2020
Ilva M.
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The flowers were beautiful and my daughter loved them. I will sure use you again. The only thing was that I placed the order before 2pm for same day delivery on 9/14 on her Birthday, and they were delivered this morning 9/15, but we are still happy. Thank you for your great job!

Date of experience: September 16, 2020
Marlene C.
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Great price, great delivery time
September 16, 2020

Great price, great delivery time

Date of experience: September 16, 2020
mary r.
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The last times I had flowers delivered my Mom raved about how beautiful they were.

Date of experience: September 15, 2020
Dinah H.
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I was very disappointed in the flowers
September 16, 2020

I was very disappointed in the flowers. They looked old, the water was dirty, the flowers were too short to reach the water. I threw out most of them. Thank goodness I didn't send them to anyone else. I was getting them for my birthday lunch. The were embarrassing.

Date of experience: September 15, 2020
Bruce P.
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It was smaller than I expected and some of the flowers were brown.

Date of experience: September 15, 2020
Shelley N.
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I think the flowers were listed as $35.99
September 16, 2020

I think the flowers were listed as $35.99 - then I was charged $44.99 with a discount of $2.25. I don't know how you explain the increase in cost. I went from $35.99 to a total of $65.58 with all your add-ons. Not too happy with that total.

Date of experience: September 15, 2020
Chrystal J.
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Easy and affordable
September 16, 2020

Easy and affordable. Flowers were delivered in a timely manner with same day service and they were very fresh and beautiful.

Date of experience: September 15, 2020
Barbara S.
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Handling charges out if line..
September 16, 2020

Handling charges out if line.$20 on top of bouquet...silly
I contacted them and they gave me a voucher for $15.
Haven't printed it out yet...
Is there a time line?
Thank you
Is this on top of my $12 credit?

Date of experience: September 15, 2020
Margaret E.
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...
September 16, 2020

Date of experience: September 15, 2020
Veleda P.
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I did receive the discount looking at another way it was to come but I got it. Thank you for your service.

Date of experience: September 15, 2020
Ms M.
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Love The ease of Shopping w/ You All and was pleased with 1st Floral Purchase 2 Months ago, so I decided to purchase from You All again.
Felt their was confusion on the Pricing and so called Credit extended-didn't seem to fully Discount as promised?
However overall pleased, the delivery was timely and professional.
Thanks,
Ms. Moats

Date of experience: September 15, 2020
Haniel s.
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...
September 16, 2020

Date of experience: September 15, 2020
francis r.
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Everything went well
September 16, 2020

Everything went well

Date of experience: September 15, 2020
james s.
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Little confusing adding and Deleting items in cart
September 16, 2020

Little confusing adding and Deleting items in cart

Date of experience: September 15, 2020
Charise H.
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Wish it could have been delivery in 1 day not 2
September 16, 2020

Wish it could have been delivery in 1 day not 2

Date of experience: September 15, 2020
LeAnn P.
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This is my first order with this business so I can comment on this floral arrangement, but ordering was easy

Date of experience: September 15, 2020
Allison L.
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Everything was great
September 16, 2020

Everything was great

Date of experience: September 15, 2020