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From You Flowers

4.1

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Susan P.
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I did get a picture of my smiling granddaughter holding her roses. She loved them and they looked great.

Date of experience: December 15, 2019
Andrienne T.
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My experience was both online and over the phone
December 15, 2019

My experience was both online and over the phone. My rep was great. He walked me through the entire process and helped me to understand all that I was unsure about. However, upon delivery of the item, I was embarrassed, upset and disappointed after I saw the actual presentation of the gift. I included a $5 "Thinking of you" Mylar balloon and what was received was a Mylar balloon with the words written with a marker. The backet was very unattractive and shabbily put together. I didnt expect that at all. I was so embarrassed. My nephew just underwent heart surgery and is in intensive care, so please imagine how I really wanted to present something nice to cheer them up and that basket was far from what I expected. I have the pictures and all and I am not happy. The package layout that I saw on your webpage and paid for does not even come close to what was received. I am humiliated to say the least
I spent $68 and it looks like I spent $5.

Date of experience: December 15, 2019
DEANNA P.
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Flowers look nothing like the picture and the amount of flowers that were in the arrangement versus the amount that I paid when not even

Date of experience: December 15, 2019
dotti s.
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I did not get the arrangement I ordered, It is nice and my daughter-in-law loved it but it was not correct.

Date of experience: December 15, 2019
Joe O.
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Absolutely beautiful flowers!
December 15, 2019

Absolutely beautiful flowers! My wife loved them!

Date of experience: December 15, 2019
Leslie H.
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Easy to find what you want
December 15, 2019

Easy to find what you want. Love the suggestions too.

Date of experience: December 15, 2019
Jan C.
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I sent the arrangement to my sister
December 15, 2019

I sent the arrangement to my sister. She sent me a photo of the arrangement and I feel it was not even close to what I had ordered. I really didn't like it. It did not look like a professionally done arrangement. Very disappointed.

Date of experience: December 15, 2019
Lisa B.
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I have used you for years and always had excellent service!

Date of experience: December 15, 2019
Fred S.
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Took a while to get through your ordering sequence
December 15, 2019

Took a while to get through your ordering sequence.
Prices were high (added fees are deceptive; shocked at checkout).

Date of experience: December 15, 2019
Leila Y.
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Lovely arrangements to choose from!
December 15, 2019

Lovely arrangements to choose from! And pricing is very reasonable

Date of experience: December 15, 2019
Doug M.
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The morning email was ambiguous and caused me to spoil the surprise. Except for that it was fine.

Date of experience: December 15, 2019
William C.
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Great selections and easy to use this site
December 15, 2019

Great selections and easy to use this site.

Date of experience: December 15, 2019
Sharen H.
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Love your flowers, but you are killing me with the service fees. Retired trying to brighten 92 yr old Mothers Christmas on fix income. So had to send something smaller to comp for Ser. Fee.

I know this is not your fault, but delivery a day late is a downer... I ordered on the 10th and ask for delivery on 13th after noon!

Date of experience: December 15, 2019
Elizabeth Z.
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Always on time delivery and very easy to order
December 15, 2019

Always on time delivery and very easy to order.

Date of experience: December 15, 2019
Judy B.
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Evert thing was good
December 15, 2019

Evert thing was good

Date of experience: December 15, 2019
Dan M.
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One of the 12 roses was damaged and we discarded it
December 15, 2019

One of the 12 roses was damaged and we discarded it. I didn't feel like I got my money's worth this time.

Date of experience: December 15, 2019
JB S.
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Ordered a 'Chocolate Lovers' basket
December 15, 2019

Ordered a 'Chocolate Lovers' basket. It was supposed to have higher end chocolates in it Ferraro Rocher, Lindt, and a few others. And it was supposed to be all chocolate products.
The basket that was delivered had Snickers, Kraft Caramels, M&M's, candy canes and a few others.
Very disappointed and feel like I got ripped off.

Date of experience: December 15, 2019
Marilyn K.
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My first time ordering so it took me a while
December 15, 2019

My first time ordering so it took me a while. Thanks to Rush

Date of experience: December 14, 2019
Deanie R.
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Hopefully they will look as pictured
December 15, 2019

Hopefully they will look as pictured.

Date of experience: December 14, 2019
Faythe K.
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Delivery time was excellent!
December 15, 2019

Delivery time was excellent! Thanks for your diligence and prompt service. It was very much appreciated.

Date of experience: December 14, 2019