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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Roger B.
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Easy, quick, very satisfactory!
December 19, 2019

Easy, quick, very satisfactory!

Date of experience: December 18, 2019
X G.
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Good selection options
December 19, 2019

Good selection options.

Date of experience: December 18, 2019
Jennifer E.
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I did not see the actual arrangement but my brother in law said it was beautiful!
The delivery went well, I got a call from Youflowers rep since no one answered the door, I text my Brother in law confirmed he was home and within minutes the arrangement was on his porch! Excellent service, highly recommend!

Date of experience: December 18, 2019
david s.
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Looks like half the order
December 19, 2019

Looks like half the order. Doesn't look no where near what was ordered,

Date of experience: December 18, 2019
Carlos O.
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Fast and easy delivery came 3hrs after I placed the order

Date of experience: December 18, 2019
Robin P.
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Website was very easy to use
December 19, 2019

Website was very easy to use. The product ordered and what was received not happy for the price paid.

Date of experience: December 18, 2019
Tracy F.
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This is the 3rd bouquet in as many days that we've sent. We have been very pleased.

Date of experience: December 18, 2019
Michigan
1 review
0 helpful votes
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Completely dissatisfied
December 19, 2019

I had placed an order on Monday afternoon to be delivered by Wednesday afternoon. They called Tuesday night to let me know that the company that was supposed to fill it didn't have what I had ordered, and requested permission to send it to a different company. I agreed, that was perfectly okay. Then, I received a call at 11am on Wednesday. They supposedly sent it to 10 different companies and not one of them could fill the order, remind you, it was supposed to be delivered by noon on Wednesday. I requested for them to cancel the order. The refund has been processed, but I should have been informed of the issue prior to an hour Before the Paid delivery time! I had to use a completely different company and Still didn't get a delivery!

Date of experience: December 18, 2019
Jada N.
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Bought as a graduation gift for best friend and she loved her flowers! Flowers were as pictured.

Date of experience: December 18, 2019
Susan B.
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Very hard to get a credit card to be accepted
December 19, 2019

Very hard to get a credit card to be accepted. Tried all day yesterday and finally worked today arrangement not as pretty as picture

Date of experience: December 18, 2019
Mary H.
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Love the free shipping deal and the flowers were beautiful. I will definitely shop on your site next time I need to send flowers.

Date of experience: December 18, 2019
Angela M.
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Arrived very late though after 8 pm
December 19, 2019

Arrived very late though after 8 pm

Date of experience: December 18, 2019
Denise H.
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Very quick and love all the options
December 19, 2019

Very quick and love all the options

Only bummer was the picture showed Green ornaments and it put on white. Wanted the green.

Date of experience: December 18, 2019
Aubrey B.
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This was a great site to order flowers from
December 19, 2019

This was a great site to order flowers from. The pricing was very reasonable and the ease of ordering with PayPal and Amazon options was very convenient. However, once the order was delivered it looked NOTHING like the photo on the page. The vase was wrong, there were missing pieces, and the quality of the overall product was very disappointing.

Date of experience: December 18, 2019
Ruth S.
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I would liked to have seen the "add-ons" before final page.

Date of experience: December 18, 2019
Ramona S.
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Easy...
December 18, 2019

Easy...

Date of experience: December 18, 2019
James H.
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Easy to use
December 18, 2019

Easy to use. Delivery on time, and in beautiful condition. My daughter was overwhelmed!

Date of experience: December 18, 2019
Mary P.
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Okay except for the misleading 'shipping rebate' offer. And it would be courteous of you to inform the customer of the $14.99 shipping and handling charge up front, instead of after she has completed her order.

Date of experience: December 18, 2019
Jared Z.
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Charging me and additional $15 for 'handling' is bs
December 18, 2019

Charging me and additional $15 for 'handling' is bs

Date of experience: December 18, 2019
Howard L.
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I was led to a product I didn't initially want as I was looking for something for a table but it worked out fine.

Date of experience: December 18, 2019