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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The recipient of these flowers was elated and loved the selection.
They are outsourced and will get everything wrong on your order. This is the worst customer service experience I've had in a very long time. Do not use them. Go directly through a florist and save yourself some time and headache.
Ordered a same-day delivery for a friend who suffered a loss 12/18. Received an email several hours later saying delivery would not be made same-day. Called customer service this morning as status of delivery states "delivery exception". 20-minutes with customer service agent who cannot reach the florist to see if in fact the arrangement will be delivered today. Now in limbo and told to wait for a call from unknown florist (they cannot provide name of business) to see if they will be able to tell me if flowers will be delivered.
Handling charge a bit steep
My order was a day late. Then when I called to see what happen, all I got was, " I'm sorry, was there anything else I can help you with!" Then when I told them to credit me the Shipping fee or something, the rep told me the only thing that could be done was giving me a 10% gift card of my next order. You messed up my order and want me to pay you for it? Crazy!
I was happy with the online service. Found what I wanted right away. Except didn't understand why it couldn't be delivered today. Not happy when I called to place order
Great!
Easy to order and pay.
The delivery was on the day but a little later than expected and the bouquet was smaller than expected as I Selected the deluxe. But the card was great and the recipient was very happy. The colors were pretty.
Success again! My mom loves carnations and this arrangement was a hit. She stated it is beautiful and brightened her day. Keep up the great service and bouquets.
Ordered from fromyouflowers before with great satisfaction. No hassle ordering, great choices, delivered in a very timely fashion, and beautiful plants!
Delivery time was good but when the recipient sent me a picture, it didn't look like the picture from the site. I paid almost $60 but what I actually got was less flowers than the picture that was advertised.
Fgykugrt
Everything was easy to find and very easy to place an order
Easy quick better be nice
I am very satisfied with your service.
Intuitive site and easy to order. Very nice selection to choose from. Not very happy with the delivered product. I would have expected some holiday decorations, ribbons or something cheerful rather than a plain white poinsettia plant. The plant is pretty, but not cheerful.
Unable to get what I ordered so they substituted with something they had close to it. My name was spelled wrong on the card when it was in print for them to put on the card.
You have a very nice variety of arrangements! My mother in law called me and was thrilled with the arrangement!
I didn't see the flowers but my boss liked them.
You are the best online and the product is always beautiful!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members