On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This was a gift sent several states away so I don't know what the flowers looked like or what condition of freshness they were in. I received a thank-you call so I assume all is well.
I was emailed that I had a credit on my account in an email but when I went to the website, there is no sign of the credit so I ordered it without my credit.
The person I sent them to so they were beautiful
I run a nonprofit organization, www.SuperheroLeadershipAcademy.org, and sent rainbow roses to a donor for their birthday the results were wonderful. I intend to replicate this idea and purchase larger quantities as we continue annual fundraising. I would love to see how we can partner with From You Flowers regarding community engagement and social entrepreneurship. I will reach out formally in the new year. My initial order was no delivered same-day as promised on the website so a customer service representative upgraded my order and offered me a discount for the delay. Ultimately, great experience, thank you!
This is the second time I have ordered from you. Please keep up the good work!
Nice selection and options. But
After seeing the arrangement that was ordered, I was extremely disapointed. The flowers were beautiful, but they looked pathetic in the arrangement or lack there of! Not at all like the photo.
Thus was the easiest gift I ever ordered in line. I'll use your service again.
I hate bait and switch and I've never seen such a blatant example of it. I truly need to send this otherwise I would have never used your company. You bombard me with emails stating my "credit" is expiring only to present the prices as having already been discounted. An old trick if that I've seen countless times. Then to add insult to injury you tack on more money for "handling" Really. What were the other charges for, watering? What a joke!
I wished it looked more like the picture online! Real disappointment.
I ordered on the free shipping offer, msg said order another at $10 off, but then free shipping didn't apply. It was cheaper to order separate on free shpg offer. Offers are confusing. Another email said I had a $12.95 credit and another says I have 1426 Silver rewards points that I can't find how to use either. Or do they only apply if I order off that email? Confusing messages. Flowers delivered have always been excellent.
Picture looks great!
Added four items to the cart and then the were lost; had to start over again. Also tried to reset my account password (when there was free shipping) and waited but never rec'd an email so ordered today (full S&H) and checked out as guest.
12/20: Still have rec'd no communication reference my account access and resetting my password. Another $12 credit due to expire tonight.
Plant had a few brown/black areas on a couple of the leaves
The BEST!
The last order I made was awful Wilted flowers bows hanging. When I called and sent picture of the flowers they immediately told 25% off my bill and apologized heartily for the bad flowers. Excellent customer satisfaction. Why I ordered again.
I went to several other websites, found something I liked, but the checkout process was ridiculous. I finally gave up. Then today I found your site and voila!
Thank you for the delivery!
Ordering was easy. The arrangement that arrived was much smaller then the one online that I chose. Half as many flowers in the arrangement that arrived.
I would include the photo if there was a place to do that.
The flowers were delivered on time and they were beautiful and fresh
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members