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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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BARBARA R.
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Quick and easy ordering, loved that the description told exactly what flowers were included. And even better, the flowers actually looked like the picture. Very happy with them.

Date of experience: December 24, 2019
Lorrie T.
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The bouquet I requested came up more expensive, than it showed. I tried twice, and it came up every time $10.00 more.

Date of experience: December 24, 2019
Roseanna S.
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Beautiful Choices
December 24, 2019

Beautiful Choices. Good prices. Thank you so much!

Date of experience: December 24, 2019
David O.
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Very pleased with the ease of moving through the program.

Date of experience: December 24, 2019
Deborah O.
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Very happy with the product
December 24, 2019

Very happy with the product

Date of experience: December 24, 2019
BARBARA S.
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Sent to my sister
December 24, 2019

Sent to my sister. She called to tell me how beautiful they are. She also sent me a photo.

Date of experience: December 24, 2019
Sharon M.
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It took me a long time to make this order
December 24, 2019

It took me a long time to make this order. My first daughter`s last name was spelled wrong because my Kindle changed DiBiase to DINosaur which would not be cool. When I entered my second order it popped up with my first daughters name on it so I had to edit it. I think that everything is OK now. This is my first order from your company so I expect things will go better next time.

Date of experience: December 24, 2019
Deb S.
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This actually was an order I made to be sent to my friend, not for myself. I heard from her today that she received it and was thrilled with it..."beautiful roses" and "this will be the Christmas centerpiece for my table"..."I love it!". Thank you for helping me give her such joy.

Date of experience: December 24, 2019
Lili K.
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I've been using this site for a while now and knock on wood there has been no issues.

Date of experience: December 24, 2019
judy c.
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...
December 24, 2019

Date of experience: December 24, 2019
Karen A.
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Very, very nice flower arrangement
December 24, 2019

Very, very nice flower arrangement.

Date of experience: December 24, 2019
Irene W.
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I have ordered from this site a few times and have always received great reviews from the people who received the flowers. The site is easy to navigate

Date of experience: December 24, 2019
grazina m.
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The flowers were delivered 3 days late
December 24, 2019

The flowers were delivered 3 days late. The order was for FRIDAY20 but delivered on Monday23 in the most unsatisfactory condition.The rose heads were dried out & no chance of opening out. I would ask for a replacement as this was to adorn a chapel for Christmas

Date of experience: December 24, 2019
Jennifer C.
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The recipient was very happy with her flowers
December 24, 2019

The recipient was very happy with her flowers. She sent me a picture, which was very pretty. I was satisfied, although not "overwhelmed with excitement". I'm not sure I will use again, as the zip code I was sending to had a minimum order requirement, higher than some of your flowers. I think that is unfair.

Date of experience: December 24, 2019
ERIC L.
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Excellent!
December 24, 2019

Excellent!

Date of experience: December 24, 2019
Arlean L.
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Lately my orders have been hit or miss!
December 24, 2019

Lately my orders have been hit or miss! Either it's not timely delivered or the finished product is not as expected. My fingers are crossed.

Update: Floral arrangement was timely delivered and attractive; however it didn't look as full as the picture for a deluxe arrangement.

Date of experience: December 24, 2019
Ann A.
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After many years using another online vendor, my recent experience with them has been horrifying. So very glad to have found you, my new go-to online florist.

Date of experience: December 24, 2019
GB
1 review
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Worst business ever
December 24, 2019

I paid extra for same day delivery. The plant was not delivered. When I wrote to ask what had happened they wrote back a very nice a accommodating email saying no one was home to accept the delivery. When I asked if they left a message to that effect they wrote back that they didn't know. I got a song and dance about the vendor feeling it wouldn't be safe to just leave them when since I know the situation makes no sense. The doorway cannot be viewed from the street and there are large hedges blocking the view. Most deliveries are just left. Then they switched to another tune. I asked if they had contacted the recipient since I gave a phone number. Just more emails with generalized apologies. Then on Monday it again was not delivered. This time same old sorry for the inconvenience. No specific question from me could be answered. I conclude that no one ever tried to make a delivery in the first place either on the Saturday or the following Monday. They wrote that they would "investigate" but they had not asked or answered the most simple and logical questions like why didn't they leave a message to organize when they could be delivered? I paid 98. Dollars for nothing apparently. A really bad experience. I would avoid this company.

Date of experience: December 24, 2019
Adam V.
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The arrangement was beautiful, and arrived just as stated.

Date of experience: December 24, 2019
nancy c.
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Over all the company was good to work with, however the order I place was not like the picture on your website, but all in all, it was a very nice basket Thank You

Date of experience: December 24, 2019