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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Stephanie V.
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Seemed easy
December 28, 2019

Seemed easy

Date of experience: December 27, 2019
Barb K.
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Last question better answered after flowers delivered. On time? Right Place? Any issues, etc.
I paid a premium for same day delivery but when I clicked on the tracking link, it showed not delivered around 7PM Eastern time. I reached out via a chat and was given generic information. When I challenged, they said they could not reach delivery person and that, given the time 7:15pm, it probably would not be delivered same day.

Around 10pm eastern time, the recipient let me know they were received and the picture was beautiful. Her grandson came home from work just as the delivery person was at the door, signed for the arrangement. She got them when she returned home. I don't know what time they were delivered.

It would have been helpful if the link had been updated once delivered. This morning it still showed scheduled for delivery even though I know they were received last night.

No need to refund the additional $ paid for same day delivery as they were delivered same day.

Date of experience: December 27, 2019
Anita F.
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This was quick & easy
December 28, 2019

This was quick & easy

Date of experience: December 27, 2019
DONNA F.
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I ordered flowers for my mothers 89th birthday
December 28, 2019

I ordered flowers for my mothers 89th birthday. They were delivered on Dec 24th instead of Dec. 27th as requested. She hates getting her birthday present for Christmas instead of on her birthday! I was very disappointed!

Date of experience: December 27, 2019
Carol R.
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It seems that you show a discounted price and when I tried using my $15 JOY discount, the price jumped back up to regular price.

Date of experience: December 27, 2019
Michael M.
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The flowers were received on the date as promised; however 3 of the flowers were dead. Which is saddening because the flowers were sent to cheer someone up in a nursing home.

Date of experience: December 27, 2019
Carolyn F.
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My Daughter-in-law loved the plant
December 27, 2019

My Daughter-in-law loved the plant. I had originally Ordered 1 DZ yellow roses that were supposed to be delivered on 12/24 since they did not arrive, I decide to reorder the dish garden. I plan to contact customer service later.

I will use Fromyouflowers again, when the need arises.

Date of experience: December 27, 2019
Jessica T.
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Your website is so easy to order
December 27, 2019

Your website is so easy to order
Thank you

Date of experience: December 27, 2019
ERIC J.
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GREAT SERVICE WILL USE AGAIN.10/10 WILL RECOMMEND
December 27, 2019

GREAT SERVICE WILL USE AGAIN.10/10 WILL RECOMMEND

Date of experience: December 27, 2019
Donna S.
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I've reviewed this before my daughter receives the flower cake. I have the utmost faith in your same day delivery. So far, so good:)
UPDATE, perfect. They lost one star for no care instructions.

Date of experience: December 27, 2019
Sallie H.
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I am very disappointed in the arrangement sent from your company. It looks nothing like the photo on your website from which I made my selection. I sent a photo in an email of the arrangement that was sent to my friend. Totally embarrassing.

Date of experience: December 27, 2019
Hisakazu K.
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It looks my delivery information was wrong,however
December 27, 2019

It looks my delivery information was wrong,however. My friend told me to receive it.
I appreciate so much your delivery service without surrender

Date of experience: December 27, 2019
Kelly Z.
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This was a last minute save for me as I had ordered an arrangement from a well known online flowers place three days earlier and the day it had to be delivered, they call me to tell me my choice wasnt available. From You Flowers saved the day by not only sending my selection on time, but sending me an email confirmation for the delivery. Thank you for your above and beyond customer service.

Date of experience: December 27, 2019
Pam V.
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Easy and fast
December 27, 2019

Easy and fast

Date of experience: December 27, 2019
Marsha G.
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Quick, easy, and self explanatory
December 27, 2019

Quick, easy, and self explanatory

Date of experience: December 27, 2019
Pat W.
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Easy and fast so easy great choices wonderful products prices in total a little high Great service

Date of experience: December 27, 2019
Sarah T.
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The website was laborious and complex
December 27, 2019

The website was laborious and complex. Ordering online should be simple. The product --white roses along with other white flowers-- was beautiful and elegant.

Date of experience: December 27, 2019
Lisa T.
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The order received was not even similar to the photo descriptor of the product I ordered online. Very disappointing, to say the least

Date of experience: December 27, 2019
Deloris R.
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Easy online ordering
December 27, 2019

Easy online ordering
Quality service

Date of experience: December 27, 2019
Devin V.
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Great job!
December 27, 2019

Great job!

Date of experience: December 27, 2019