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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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brian E.
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The flowers that arrived were different from the flowers that I had ordered.

Date of experience: December 28, 2019
Bridgit r.
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Always pleased with the service i get
December 28, 2019

Always pleased with the service i get.

Date of experience: December 28, 2019
Peggy M.
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Beautiful flowers..
December 28, 2019

Beautiful flowers..

Date of experience: December 28, 2019
Mark M.
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Very disappointed said guarantee same day delivery didn't receive it same day.

Date of experience: December 27, 2019
Carolyn G.
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This order of flowers were fine
December 28, 2019

This order of flowers were fine. The last order of flowers sent to my 92 year old Mother in an assisted living community for Christmas arrived wilted and dead. When i reached out to your company to send replacement flowers, i was given a $20 credit to use as an 'I'm sorry'. Sending me a credit for less than half of what i spent was an insult.
I will no longer use your company to send flowers to anyone given your poor customer service.

Date of experience: December 27, 2019
George S.
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The selection process was easy but the flowers were not at all what I expected for the price I paid.

Date of experience: December 27, 2019
Gabriella P.
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The recipients are thrilled with the flower arrangement. Thank you for helping me make their special day even more special!

Date of experience: December 27, 2019
Keila M.
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Lots of options, quick and easy, affordable choices
December 28, 2019

Lots of options, quick and easy, affordable choices. I ordered from Florida to California and all was smoooth and on time.
The flowers arrived and they were beautiful and fresh looking. The sunflowers were huge and gorgeous. Thank you

Date of experience: December 27, 2019
Jody r.
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Always happy with the service and product which is why I keep using your company

Date of experience: December 27, 2019
Patrick D.
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I ordered a "deluxe" white azalea in a "charming planter" for a friend in the hospital over Christmas. A very small, scrawny pink plant in a cheap wicker basket was delivered instead. Definitely not worth $66.! Very disappointing. I sent an email asking fromyouflowers to resend the order correctly or refund my money. I am hopeful they will make this right.

Date of experience: December 27, 2019
TammyHatfield W.
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They we're promised on
December 28, 2019

They we're promised on
12/24/19
Delivered 12/26/19

Date of experience: December 27, 2019
Jacquelyn H.
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Very easy to order
December 28, 2019

Very easy to order. Great selections! Thank you!

Date of experience: December 27, 2019
christine G.
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All and all I was satisfied except delivery was too late (9 PM) for 98 year old parents.

Date of experience: December 27, 2019
Renee M.
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So easy to order and the flowers were delivered as promised.

Date of experience: December 27, 2019
Gail B.
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Very satisfied with the product delivered
December 28, 2019

Very satisfied with the product delivered

Date of experience: December 27, 2019
Darren A.
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Recipient was happy, sender was happy!
December 28, 2019

Recipient was happy, sender was happy!
All was good!

Date of experience: December 27, 2019
Kristy K.
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It was easy
December 28, 2019

It was easy. Sent as a gift so not sure about the products received.

Date of experience: December 27, 2019
Mary T.
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It was sent as a gift to someone in another state
December 28, 2019

It was sent as a gift to someone in another state. It arrived as scheduled, and the recipient was very pleased with it.

Date of experience: December 27, 2019
Esther P.
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So far it's been pretty easy :)
December 28, 2019

So far it's been pretty easy:)
The ordering was easy and delivery time was good. I was however disappointed when my sister sent me a picture of the flowers. She did call the florist and they immediately sent her a new bouquet which I appreciated :)

Date of experience: December 27, 2019
Stephanie V.
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Seemed easy
December 28, 2019

Seemed easy

Date of experience: December 27, 2019