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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Linda S.
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Arrived on time basket was perfect
December 29, 2019

Arrived on time basket was perfect

Date of experience: December 28, 2019
Billie U.
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Easy ordering, fast delivery
December 29, 2019

Easy ordering, fast delivery.
What was received was not quite what was ordered, but otherwise an okay experience.

Date of experience: December 28, 2019
Margaret N.
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What was received did NOT at all look like the picture I ordered

Date of experience: December 28, 2019
Adam F.
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Enjoy the shipping discounts
December 28, 2019

Enjoy the shipping discounts

Date of experience: December 28, 2019
Rebecca L.
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Quick and easy to place my order
December 28, 2019

Quick and easy to place my order.
Disappointed with the bouquet that she received. It doesn't look anything like the item I selected. I selected a pink rose and lily bouquet. She received a peach lily, a red rose and a hot pink rose with several lily blossoms not yet open. Looks like they used whatever leftovers they had. Not worth the $50 I spent. Don't feel the florist in Wisconsin that filled the order lives up to fromyouflowers.com standards. I have always been satisfied in the past.

Date of experience: December 28, 2019
Australia
1 review
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Very disappointing
December 28, 2019

Would not recommend this site to anyone. I paid extra for same day delivery and it was recieved 4 days later. They did not give me any reason as to why, just they didn't have a driver for that day. Why would you offer the service and have us pay extra if you can't even deliver? Not only were they late but they sent the wrong flowers in a small size when I ordered a bigger size, and they were flowers that I did not want and ask for! AND I paid extra for a balloon with it and it wasn't sent with it. They're just money thieves!

Date of experience: December 28, 2019
Michael P.
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Had a great experience and would recommend this site to everyone.

Date of experience: December 28, 2019
Tuna R.
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I had a delivery date of December 24th and they were not delivered until December 27th. Not good.

Date of experience: December 28, 2019
Jeanne M.
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It was very easy and it was a great way to send to my relative. Thank you

Date of experience: December 28, 2019
cbinpa L.
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I submitted my order I think about 6:30am, received a call from florist to confirm hospital and room number about 8:00, they were delivered by 11:00 am. Best service I've had in years. It was a small order, really, but treated as though it were just as important as a really big order. And I have seen a picture of it now, and it is very pretty. I am pleased. Will purchase from fromyouflowers.com again for all my out of town flower orders, and will definitely recommend them.

Date of experience: December 28, 2019
Alyssa M.
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...
December 28, 2019

Date of experience: December 28, 2019
Theresa T.
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No thanks
December 28, 2019

No thanks

Date of experience: December 28, 2019
Sheryl H.
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Fairly easy if you have all your info hsndy
December 28, 2019

Fairly easy if you have all your info hsndy.

Date of experience: December 28, 2019
Diane L.
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Easy to use, will wait to see final product
December 28, 2019

Easy to use, will wait to see final product

Date of experience: December 28, 2019
Florida
1 review
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Disappointed
December 28, 2019

A week ago, I had a sad experience with this company. I ordered flowers for my mothers birthday. I added $6 for early delivery by 12pm.
But no call no show even at 1pm. I called the customer service and ask if they can check my order?
The guy, with strong accent says he need my name, address and I told him that. Then he ask me my card information. Wait. What? I calling to ask «Why are you guys doesn't deliver my flowers in time?»
So then I ask him his name. And he is decline my question. So how can I told you who I am, my credit card information and maybe SSN number and I still don't know who you are?
I don't know is he new or something but he have to be fired!

I hang up and called again to talk with somebody else. The woman who answer me ask just my name and receiver address. It's ok. Then she says:
-We apologies for that. So if delivery driver will not come soon to your mother we will return your 6$ on card.

They delivered flowers on the end of the day. Yes, they returned the 6$ for early delivery, and the flowers were great, but I'm unhappy.
Why did you guys offer that you can't perform?
That's is really unprofessional.

Date of experience: December 28, 2019
Janet C.
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Easy to order online from a good selection of flowers at competitive prices.

Date of experience: December 28, 2019
Linnette W.
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The experience was fine
December 28, 2019

The experience was fine. I just didn't like when I got to the end and all of these other charges were added which brought the total up to $30.00 more. I was also surprised that the flowers looked so much larger on the site. It was really small in real life.

Date of experience: December 28, 2019
Adp E.
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Easy to use website/ordering but quality and value poor

Date of experience: December 28, 2019
Ciara S.
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Very pleased with order
December 28, 2019

Very pleased with order. Will use again.

Date of experience: December 28, 2019
E Z.
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Recipients have loved the products so far
December 28, 2019

Recipients have loved the products so far. I will continue to place orders!

Date of experience: December 28, 2019