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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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John T.
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It was easy and seamless, no complications!
January 7, 2020

It was easy and seamless, no complications! So I'd probably would use it again.

Date of experience: January 7, 2020
olga f.
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As long as I get it on time I will be happy I need it asap

Date of experience: January 7, 2020
Mark G.
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So far, site was easy to use
January 7, 2020

So far, site was easy to use. Hoping the flowers are delivered on time and in perfect condition.

Date of experience: January 7, 2020
Elizabeth G.
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I would like to see if the actual product and delivery service will be to my liking before making a final decision.

The overall ordering experience was similar to other sites, but the flowers I selected did not represent the photos from the web site. There was a lot of greenery instead of flowers.

Date of experience: January 7, 2020
Very P.
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Ordered flowers for my mother's birthday on the morning of her birthday and they were delivered a few hours later! She loved them as did my father. They said that they were full and robust, not wilted or old. My sister took a picture and sent it to me and I thought they did a great a job. If I ever need flowers again, I will order from this company! Thank You!

Date of experience: January 7, 2020
Devon C.
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Good time
January 7, 2020

Good time

Date of experience: January 7, 2020
Gail K.
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Fine
January 7, 2020

Fine. Thanks

Date of experience: January 7, 2020
Terri B.
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The "surprise" service/handling fee was not pleasant

Date of experience: January 7, 2020
Florida
1 review
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Late and Lied to
January 7, 2020

Order flowers for my sweetheart, paid $65 for a mid size display and bear. Very nice looking, and paid to expedite the flowers so they'd be delivered before 12pm. Surprise, they weren't delivered before 12 more like 4 and my sweetheart didn't see them that day. I called to ask/test FYF to see what they had to say. "The flowers were delivered at 12" said no they weren't what time were they really delivered? I sat on hold for 10 minutes "oh, sorry o can't get in touch with the drivers" after 10 more minutes of trying to dodge the fact that I paid to expedite the flowers I ask for a full refund and wait another ten minutes on hold before she gives me my refund. Very happy to be refund, very disappointed with the service. Will not be ordering from there again, I do not like being lied to

Date of experience: January 7, 2020
Tomas K.
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...
January 7, 2020

Date of experience: January 7, 2020
Nicholas M.
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I was able to order a beautiful bouquet of flowers and have them delivered to my wife's work on the same day, within a couple of hours.

Needless to say, she loved them and they made her the envy of the office.

Date of experience: January 7, 2020
Steven W.
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I am somewhat upset that a $14.99 handling charge was never mentioned until you pay for the item.

Date of experience: January 7, 2020
Ray C.
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Service and handling should be included in price quoted and the bouquet of flowers that were the premium / luxury edition were tiny and going out of date. Very disappointing- will not use this service again and plan to take to Twitter with some pictures

Date of experience: January 7, 2020
Mike B.
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I'll use this product again
January 7, 2020

I'll use this product again

Date of experience: January 7, 2020
anita w.
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Service handling fee was a shocker..
January 7, 2020

Service handling fee was a shocker. 4

From $49 to$ 67 is a big difference

Date of experience: January 7, 2020
Eli G.
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So far, so good--now lets see how delivery goes!
January 7, 2020

So far, so good--now lets see how delivery goes! Easy to use site and reasonable pricing. Same day delivery is a plus!
Delivery and presentation both were well received!

Date of experience: January 7, 2020
Amber C.
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A fruit basket really should not be this expensive...

Date of experience: January 7, 2020
Jenny Y.
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I ordered succulents and got a cactus
January 7, 2020

I ordered succulents and got a cactus.

Date of experience: January 7, 2020
Ghada E.
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My stepdaughter was delighted with the balloons/chocolate bouquet! I was very pleased with the order and service!

Date of experience: January 7, 2020
Wanda C.
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Love the quality of flowers and excellent service!

Date of experience: January 7, 2020