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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Wendy L.
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Didn't expect the handing fee to be so much
January 9, 2020

Didn't expect the handing fee to be so much.

Date of experience: January 9, 2020
melodie l.
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Thank you for sending the flowers in a timely manner. They were a gift and arrived perfectly. They were lovely too!

Date of experience: January 9, 2020
Anthony P.
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Quick and easy good options
January 9, 2020

Quick and easy good options

Date of experience: January 9, 2020
Petrice G.
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Delivered sooner than expected
January 9, 2020

Delivered sooner than expected.

Date of experience: January 9, 2020
JP P.
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My order/orders were successfully delivered and on time!

Date of experience: January 9, 2020
Susan G.
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The bouquet did not have the flowers that were advertised. Very disappointing!

Date of experience: January 8, 2020
Jean W.
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Very easy but the delivery fee is high
January 9, 2020

Very easy but the delivery fee is high

Date of experience: January 8, 2020
D S.
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Send these to my daughter in law as a thinking of you gift. She loved them and my grandson adored the bear.

Date of experience: January 8, 2020
jennifer h.
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All done okay
January 9, 2020

All done okay. The flowers delivered did not look like what I ordered online!

Date of experience: January 8, 2020
Craig X.
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The order was received over one week later than promised. I paid an extra $5.00 fee for shipping. When I called your representative he told me he would email me a tracking number. This never happened. If I did not call you, I doubt my order would have been received.

Date of experience: January 8, 2020
Deborah A.
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Thank You for the birthday reminders!
January 9, 2020

Thank You for the birthday reminders!

Date of experience: January 8, 2020
Susan M.
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The long-stem red roses I ordered are beautiful, they are fresh and they cane with a nice amount of baby's breath, I'm hopeful that they will open up nicely.

Date of experience: January 8, 2020
Anne D.
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Large variety of plants, arrangements and baskets.

Date of experience: January 8, 2020
Marilyn B.
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I have ordered flowers many times
January 9, 2020

I have ordered flowers many times. Always been satisfied with them. I will definitely place orders in the future.

Date of experience: January 8, 2020
Joseph J.
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I order from California to be delivered in Illinois and it was all completed in 1 day Orderder on the 7th delivered on the 8th. Perfect

Date of experience: January 8, 2020
Ashley X.
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Flowers did not look like the picture but delivery was fast

Date of experience: January 8, 2020
Kevin F.
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Mom Loved the flowers and said they were extremely beautiful

Date of experience: January 8, 2020
Janet M.
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Not enough room to write in the full address
January 9, 2020

Not enough room to write in the full address. I couldn't put in the right order of how I wanted the address to read.
I am the person who ordered the flowers and not the person who received the flowers. I am assuming the flowers were received, were nice. As the purchaser, I was very surprised to see a huge handling fee of $14.00+ something that was not discussed until the very last part of the transaction.

Date of experience: January 8, 2020
Michelle G.
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Everything was great
January 9, 2020

Everything was great. The free shipping is what made me buy. The one challenging thing was variances in flowers: $40, $50, $60. It wasn't clear what you get for the added money and it's hard to tell if you got what you paid for with the extra $. I did the top of the line one. They're beautiful but I can't tell a difference in the levels.

Overall super great!

Date of experience: January 8, 2020
Lisa j.
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Great value
January 9, 2020

Great value. Beautiful flowers.

Date of experience: January 8, 2020