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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Casandra M.
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It was so easy and quick thank you
January 9, 2020

It was so easy and quick thank you.

Date of experience: January 8, 2020
Greg K.
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Easy peasy and had purple roses (which will be a HUGE hit with my wife!) where other florist did not

Date of experience: January 8, 2020
Amy P.
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Why are you asking me these questions before the flowers are sent?

Date of experience: January 8, 2020
Danielle K.
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The baskets look good, but have very slight differences and not a lot of variation in product description to inform what the difference in price is for. The prices are very misleading, as I ended up paying almost $80 for a $39.99 basket with 3 balloons. Shipping and handling is high, and expedited shipping option became too much. The order tracker is a joke, it does not have any updates besides "delivery scheduled" - perhaps you guys could take notes from Jimmy John's or dominoes. I had called in to ask for an update on the delivery, and they mentioned it was already en route (around 2:30pm, while the tracker still read "delivery scheduled") and that it was expected to arrive before close of business day (5pm). If I had paid the extra 5 dollars for expedited shipping, would I have received info a little less vague? Seems like a joke to me. My SO ended up receiving the package and enjoying it, so there's that I guess. Only processed the order because of how special the day is today, however I feel robbed. I will not be using this service again.

Date of experience: January 8, 2020
Bonnie N.
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Love shopping on your site, you have beautiful flowers and other nice gifts

Date of experience: January 8, 2020
Micheil W.
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Beautiful Flowers Delivered Quickly!
January 9, 2020

Beautiful Flowers Delivered Quickly! Highest quality. My go-to for flowers!

Date of experience: January 8, 2020
Sandy G.
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Good experience, easy ordering process, a little less expensive than other sites I visited (flowers are just expensive!)

Date of experience: January 8, 2020
deana m.
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Very pricey for handling
January 9, 2020

Very pricey for handling

Date of experience: January 8, 2020
Jen M.
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Great
January 8, 2020

Great

Date of experience: January 8, 2020
C D.
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When I saw the arrangement I was so EMBARRASSED that I sent this to the young lady celebrating her 14th Birthday. FROM THE PHOTO I CHOSE FOR THE ARRANGEMENT MY YOUNG FRIEND DIDN'T RECEIVE ANYTHING CLOSE TO WHAT THE SELECTION SHOWED. THE MAIN FLOWERS WERE 'OVERSIZED ORANGE FLOWERS'. I COULDNT BELIEVE IT. AND THE CONTAINER WAS A WOODEN DESK DRAWER. SORRY BUT I WILL NOT RECOMMEND YOUR SIGHT TO ANYONE.
YOU GAVE ME A $20.00 COUPON FOR MY NEXT PURCHASE. I APPRECIATED IT BUT PROBABLY WILL NOT USE IT.
I FEEL LIKE YOUR WEBSITE IS FALSE ADVERTISING. C $#*!ASON..

Date of experience: January 8, 2020
Mandi L.
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Loved that I was able to give flowers for my mother's birthday. I slacked and didn't order til the day of and I was saved! Thank you!

Date of experience: January 8, 2020
Brenda S.
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Please send a picture of the completed bouquet to my phone number shown on the order when it's ready. Thank You!

I saw a picture of what i sent and it didn't look anything like the bouquet i thought i ordered. Sad face.

Date of experience: January 8, 2020
Robin V.
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The fees that at the end were a surprise
January 8, 2020

The fees that at the end were a surprise. $15 extra bucks I didn't plan on spending and due to the time and effort was kind of cornered to spend. The arrangement didn't look as full as the picture. I knew it wouldn't be exact but it never said less effect. It looked like a grocery store arrangement. The balloon look like the same ones from dollar tree. Nothing about my order said I paid almost $70 for it.

I'll be sure to share on social media.

Date of experience: January 8, 2020
Robert X.
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So far so good, see how delivery goes...
January 8, 2020

So far so good, see how delivery goes... Beautiful flowers, delivered promptly.

Date of experience: January 8, 2020
Mike V.
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Thanks for your speedy service
January 8, 2020

Thanks for your speedy service.

Date of experience: January 8, 2020
Nancy P.
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Easy and quick shopping experience
January 8, 2020

Easy and quick shopping experience. Great variety of products to choose from.
The bouquet of flowers I chose looked better on the website than the delivered product.

Date of experience: January 8, 2020
Karen L.
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Order wasn't fulfilled as ordered
January 8, 2020

Order wasn't fulfilled as ordered.
Not the day, time or look of flowers
Not as the picture showed.
Flowers were drooping and wilted
I am not a happy camper.!

They refunded 20% of the price and was prompt in responding.

It was a very disappointing experience.

Never again!

Date of experience: January 8, 2020
Kha S.
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Floral arregments are beautiful not sure about delivery service but anyway delivery was ok was Good,was disappointed with the size on the website bouquet big and beautiful but deceiving in size seeing in person was disappointed.

Date of experience: January 8, 2020
Kyle L.
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Very easy and fun to use, thanks
January 8, 2020

Very easy and fun to use, thanks. Thay loved there surprise!

Date of experience: January 8, 2020
carl U.
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Easy
January 8, 2020

Easy

Date of experience: January 8, 2020