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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Zondra Q.
0 reviews
0 helpful votes
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I was happy with the price of the flowers but $14.99 for shipping and handling added on last minute was ridiculous and plain wrong.

Date of experience: January 23, 2020
Christine W.
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I was disappointed the flower colors weren't as bright and sunny as the picture showed for The Sunshine Bouquet. That's why I picked that particular arrangement. However the ones she rec'd were still nice.

Date of experience: January 23, 2020
Minnesota
1 review
1 helpful vote
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Dishonesty
January 24, 2020

I ordered deluxe size of flowers "Purple morning melody" for my friend's birthday. I was told it should contain 9 purple roses. When my friend received the flowers, she text me a pic which only has 6 pink roses and arranged very differently from the picture posted online! When I called them, they offered no refund but a 30% off or a gift certificate. What a dishonest way of doing business! Cheating! Won't order from them again. Recommend highly to check your order to see if it matches!

Date of experience: January 23, 2020
Donna R.
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I am happy
January 24, 2020

I am happy. Will order again in February!

Date of experience: January 23, 2020
Ona J.
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Very quick and easy
January 24, 2020

Very quick and easy. A great way to order flowers anytime of the day and night. I hope they turn out BEAUTIFUL

Date of experience: January 23, 2020
Lucy W.
0 reviews
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Very nice selection and site easy to use
January 24, 2020

Very nice selection and site easy to use. Sent them to my Sister who was having surgery. She received them and said they were beautiful.

Lucy

Date of experience: January 23, 2020
Sam S.
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This birthday slipped up on me!
January 23, 2020

This birthday slipped up on me! So glad to find same day delivery, and such beautiful products to choose from!
My loved one was so surprised and loved the arrangement!
Made both our days happy!

Date of experience: January 23, 2020
Jeff Z.
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The process was very easy and the flowers showed up on time and were beautiful. The only complaint is that the card with my personal message was not in an envelope and all could read it at the front desk upon delivery. Would have been nice for that to have remained private.

Date of experience: January 23, 2020
Anna C.
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My mom said the flowers were received fresh and beautiful. The same day delivery option was great. Thank you.

Date of experience: January 23, 2020
Lily S.
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Great service and beautiful product
January 23, 2020

Great service and beautiful product

Date of experience: January 23, 2020
Elayne G.
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Quick and easy
January 23, 2020

Quick and easy.
Awesome delivery person!
Thank you.

Date of experience: January 23, 2020
Dee U.
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Fast and great service!
January 23, 2020

Fast and great service! The Peace
Lily plant the recipient received was beautiful.
I would order again!

Date of experience: January 23, 2020
Nicole G.
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It's not clear that there is an additional $15 service fee. This is dishonest and a bait and switch. I was tempted not to give you the business at all.

Date of experience: January 23, 2020
Sadhan K.
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Everything good
January 23, 2020

Everything good. However, i would have liked an idea of the the total price, may be at 'Review order' stage.

Date of experience: January 23, 2020
Lauren H.
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Beautiful arrngement
January 23, 2020

Beautiful arrngement

Date of experience: January 23, 2020
Ilana G.
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The $15 service charge was not clear at all
January 23, 2020

The $15 service charge was not clear at all. Kind of showed up at the end and added about 30% to the cost. I didn't want to be bothered With it anymore, so I proceeded with the purchase. Will not be purchasing from this site again.

Date of experience: January 23, 2020
James J.
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Above and beyond my expectations
January 23, 2020

Above and beyond my expectations.

Date of experience: January 23, 2020
Cindy K.
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Very nice selection of bouquets and easy to navigate through the website

Date of experience: January 23, 2020
David D.
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Smooth process
January 23, 2020

Smooth process. On time delivery. Beautiful arrangement. 5 Stars!

Date of experience: January 23, 2020
Glenda B.
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Original flower arrangement price was $35+, when I got to "Order Review" page the cost was $44+. The "discount" was taken off. Bate & switch?

Date of experience: January 23, 2020