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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Julie A.
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Delivered on time
February 7, 2020

Delivered on time. I didn't see it because it was sent elsewhere.

Date of experience: February 6, 2020
John B.
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Need to reduce/remove delivery charges
February 7, 2020

Need to reduce/remove delivery charges. A search on Google reflected many discounted or free delivery service.

Date of experience: February 6, 2020
Darren Z.
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Excellent service and good value!
February 7, 2020

Excellent service and good value!

Date of experience: February 6, 2020
Elizabeth P.
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My aunt loved the flowers
February 7, 2020

My aunt loved the flowers

Date of experience: February 6, 2020
Susan D.
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Fast easy!
February 7, 2020

Fast easy! Great choices it was a much needed pick up for the person I sent the flowers to

Date of experience: February 6, 2020
Jeni J.
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(2-5-2020) 3rd online flower site hit the nail on the head! Easy to use with a lot to choose from and no hidden fees, etc. Thank you so much ~ Mom will love this!

(2-6-2020) Jay, delivery driver from Neilson (sp) Florist was very kind once able to reach me. He called several times and also went to the leasing office of my complex with the intention of delivering these flowers in their respective time frame. He was also 1.5 hours ahead of delivery cutoff! I admire his persistence as they very well could've not been delivered on time, or at all yesterday.
Please see this is forwarded to Lisa I believe is the name of the Florist he delivers for, so he is recognized as a value and asset to the company(s) he is working for.

Date of experience: February 6, 2020
Ruth K.
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On the website the price of the item I ordered was $31.99. When I got to the page to submit my order it was 39.90 plus there was a shipping and handling order of $15. The total order was much more than it should be...

Date of experience: February 6, 2020
Joan M.
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No comment
February 7, 2020

No comment

Date of experience: February 6, 2020
Kim D.
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Mother-in-law loved them
February 7, 2020

Mother-in-law loved them

Date of experience: February 6, 2020
Stefanie F.
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The flowers received matched the flowers ordered :)

Date of experience: February 6, 2020
kat G.
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Looks like Deluxe rather than the Premium I ordered. My recipient was thrilled regardless. Would still order with this company.

Date of experience: February 6, 2020
Janie N.
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Very easy to place order!
February 7, 2020

Very easy to place order! Quality of product was outstanding(recipient sent picture). Very satisfied!

Date of experience: February 6, 2020
Gina A.
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I love your flower selection and delivery time service. However this is the 2nd time now that I payed for a deluxe arrangement for my moms birthday, so that it would look like the picture shown, only to be disappointed by the actual flowers that were delivered. They did not look anything like the picture shown. I contacted customer service and they refunded 25% of the purchase price which was nice. I was still disappointed by the price I paid for flowers that I didn't choose.

Date of experience: February 6, 2020
Ken D.
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I really don't like the hidden fees that pop up at the end! $14.99 handling fee!? Come on! Put this information in the beginning. It's rude to make someone go through the entire process and at the last purchase point, put that fee in!

Date of experience: February 6, 2020
Judy R.
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The flowers were sent as a Thank You and were a wonderful surprise.

Date of experience: February 6, 2020
Karen J.
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Didn't like that I had to put my information in three times before it proceeded to checkout.

When asked my preference for a container, I selected a glass vase. My flowers were delivered in what looked like a tin container. My preference was not honored.

Date of experience: February 6, 2020
Mary F.
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Recently ordered the "Florest Choice" bouquet and was told by recipient they did an outrageous job!

Date of experience: February 6, 2020
Eva B.
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Quick delivery, many floral arrangements to choose from.

Date of experience: February 6, 2020
Sandy L.
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Receipent was very satisfied with the flowers
February 7, 2020

Receipent was very satisfied with the flowers.

Date of experience: February 6, 2020
Cynthia G.
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Smooth sailing ordering but the recipient took a picture of the bouquet and it didn't look like what's in the picture. A lot of the flowers were wilted and arrangement was not I expected.
Thanks but no thanks, I'll order with 1 800 flowers next time.

Date of experience: February 6, 2020