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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Vvery good service and product
O
I was very disappointed to learn that the delivery was left on house front steps without even trying to ring doorbell to let my Mom know there was a delivery! It was a very windy rainy day they were delivered and the only reason she found them on her steps was she went out to get her mail from mailbox! VERY disappointed with delivery notification to her. I had provided her phone number even!
I had to call at the last minute to change the address due to my Aunt being sent to the hospital and no one would be home to receive the flowers. Victor worked to get things changed for me. He spent a lot of time working to get it figured out for me. He was so nice and never acted like I was a bother. He kept running into road blocks but never gave up and the flowers were delivered to the hospital. I was very impressed with Victor and his politeness. That guy deserves a raise!
Work experience was good! This was personal! Still great!
I was very pleased with customer service online. Delivery was prompt. Flowers always came fresh and beautiful. However, I feel they are overpriced.
It was a quick and nice experience!
So far so good! Just wish the order I had placed to Big Fork, MT. Would've been delivered by a flourish,@ not UPS. Other than that it was all excellent, & I received very positive feedback. Thankyou!
Great price, great customer service. They really care about their customers
The roses were great, on time and as described
Tried other websites for next day delivery, they were not available. Your site had next day and the ability to customize the vase. I would highly recommend.
Great discount and easy to order! Flowers look very healthy.
The flowers looked like they were just shoved in the vase. I was very sad about the arrangement because they were for my mother's 92nd birthday and I was so excited to give her these flowers. When they arrived at her house my brother sent me a picture of them since I live in a different state than my mom does. I was very disappointed!
This was the first time ordering with FromYou Flowers that the item purchased was substituted, as the area I was sending to did not have the flowers I ordered. I was notified that this was happening. The flowers were far from satisfactory. I placed a call to customer service and the matter was handled courteously and to my satisfaction. I am ordering again this week for Valentine flowers for my mom. Thank you From You Flowers, for resolving the issue.
The snicker bar Bouquet was perfect. She loved it.
Lots of nice choices for all occasions and easy to order.
It was going great until I saw the surprise $14.99 fee at the end. Just tell me up-front please. I ended up completing because I figured it was probably no worse than going straight through an individual florist and didn't want to spend any more time. Plus I liked the photo of the arrangment.
Thank you!
The flowers were old and the order did not look look even similar to the photo on website. I was a bit embarrassed by them. :(
Great! My grandma loved them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members