From You FlowersReviews 147,189

I couldn't possibly be more unhappy. Normally, I order from a different company, but I got a coupon code for free shipping, so I figured I'd give it a try. On May 3 (10 days before Mother's Day) I ordered flowers for my mom with a "guaranteed delivery date" of May 10. When I went to check the tracking number to be sure it was delivered, it said "Delivery rescheduled for Monday, May 13." When I called to complain that my mother wouldn't have her flowers in time for Mother's Day, all they could say was "it's the shipper's fault, not OUR fault." That is totally unacceptable. I've never had this problem with the OTHER company I've used. FromYouFlowers is a complete scam. DO NOT ORDER FROM THESE CRIMINALS

Flowers that were delivered were compost. Nothing on the stems to keep them moist. Emailed them about it with a picture and asked for a refund. They sent an email proposing to deliver new ones the next day. I call CS and after a very long delay they propose a 20% refund and a half off gift card. I insisted. Goes away and comes back twice and I will finally get my refund. Go with proflowers.com or calix & corolla. Always worked for me.

I will never order from this company again period! If you are going to order flowers for a special occasion, or just because, then take your business somewhere else, I dont give a damn where... just don't order from fromyouflowers. Hidden fees, late deliveries (even though I paid extra for expedited delivery), diseased flowers, and arrangements that resembled only part of what I paid for is what you can expect from this less than professional company. You will be throwing your hard earned money away by using this company, and the special occasion, or memories you are trying to create will end up in disaster.

This company should not even be aloud one star, not even half a star.
I purchased flowers for my mother-in-law who lost her daughter to cancer. I paid for expedited delivery. When the flowers did not arrive shortly after 12:00, I called to find out what was going on with the order. They gave me the run a around. At around 5:30 that evening as I am on the phone with this company once again, my mother-in-law calls on the other line letting us know the flowers arrived but it was apparent that the arrangement wasn't anything like we ordered. They weren't even the same flowers. She sent us a picture and said Thank you! This company asked that I send the picture in by email. Shortly after we got a response saying "Sorry" and that they would pick up and replace the flowers if we would like. Under the circumstances, I thought it would be in bad taste and that was my response. Then we received another email saying that they refunded 10% of the cost of the flowers and the expedited fee. Fine!
It gets worse. This all took place on a Saturday. The following Monday, they KNOCKED ON HER DOOR AND ASKED FOR THE FLOWERS BACK! She was very upset and called right away. She asked why they were taking her flowers and there response was "THATS WHAT HAPPENS WHEN PEOPLE DONT PAY THEIR BILL" I called this company immediately and asked what happened. I was so angry. Their response was that they were refunding me the full amount and I would have to wait 1-3 business days. What? I couldn't believe it. I have emails to verify they were refunding 10% of the cost and the expedited fees. How did something like this happen. They truly don't care!
I reordered her flowers from a local florist that was reputable and family owned. She loved them and admitted that the previous flowers ordered from ( from you flowers) smelled like cat urine.

This company is a bunch of frauds with deceitful marketing and masters of scamming customers. The website states same day delivery (to which you will pay extra for) but there should be a disclaimer underneath that says this is just a fraudulent ploy.
I ordered my sister flowers for her birthday early on a Saturday morning paying extra for it being a weekend, same-day delivery, and handling fee. I got a phone-call in the early evening, way to late for me to find any other alternative, saying the order couldn't be fulfilled. I was upset but let them barter with me for a Monday delivery at a discounted rate saying they would take off fees and upgrade the bouquet. Monday rolls around and at 430pm I got ANOTHER CALL saying the order couldn't be fulfilled. I was absolutely LIVID! It was now 3 days past my original order and more importantly 3 days past the special occasion and I had been lied to twice. When i called in to complain they said her town was "rural" and they couldn't deliver there... well she lives just outside Salt Lake City... with a population over a million! They eventually refunded my money and I was left back at square one. They shouldn't make claims on their site that they can do things they can't... like delivering flowers! And why didn't they tell me this the first time they called instead of hopelessly dragging me along.
COMPLETE FAIL OF A COMPANY AND I WOULD NEVER RECOMMEND THEM!

If I could have put zero stars, I would have!

BUYER BEWARE! http://Fromyouflowers.com is the WORST online ordering site I have EVER dealt with. Do NOT use this website, you might as well throw your money in the trash and pick some weeds in your front yard!

They gave me 11 roses, rather than the 12 we paid for. We purchased an arrangement with pink, lilac and fuschia roses, and we received an arrangement with orange, peach and fuschia roses with lavender thrown in.

Upon reaching out to customer service, I never received a response and more than likely never will. That would be $65 in the trash. I urge you, do NOT order from this site!

Ordered flowers for my wife on 2-11 for Valentine's Day delivery. They never showed and despite the '100% Satisfaction Guarantee' on their website which says I can get a refund or replacement at my choice, they are refusing a refund. They tried to tell me they need to contact the florist first but why should this matter? I am not satisfied so they need to honor their guarantee. Bottom line - go somewhere else. Compared to this fly-by-night organization, anyone else is a bargain at twice the price.

READ WARNINGS. Here's mine: My grandmother just had a stroke, and lost use of her entire right side. She's in need of constant 24 hour care. I am disappointed in not being able to get the flowers, I thought I was choosing, for her. The word "Winter" next to the bouquet of flowers, that had both blue and lavender colors (her favorite), appear deceiving and threw me off. If I knew that I was going to get simply red carnations and white daisies, then I would have 'chosen' those (cheap) ones. Then, when calling customer service, a manager wouldn't even speak to me, throwing the customer service representative back into the phone call to tell me "there's nothing we can do about it. I'm sorry. We can give you a $10 off gift card." I would have gladly paid MORE for the arrangement I wanted, for my dying grandmother, the FIRST time. Change the wording in the description, at LEAST, to say: "Arrangement may appear different than pictured." Unhappy and disappointed customer.

I ordered flowers to be delivered to a friend in the hospital, asking for same day delivery. The flowers were not delivered. Simple, right? I should have my money refunded, right? After 30 minutes on the phone with customer service, I was told that they took the flowers to the hospital on the right day and then had to go pick them up the next day, so they didn't want to refund my money. This makes sense on what planet? When I asked for a supervisor, there was none available. Imagine that.

Hear my warning get as far away from this "supposed company" as you can. I would love to tell my entire story but there were just so many numerous problems it would become a novel. Dealing with these people has been a complete nightmare. I have never had such terrible service. And the CNBC posting you see actually click on it and read the comments on CNBC's website and you will understand. I implore you to go somewhere else save yourself from the nightmare involved in dealing with this company, but don't just take my word for it go and read the reviews from anywhere other than there actual site and you can see all the horror stories for yourself.

FYI If I could rate them lower than 1 I would!

Worst Floral Delivery Service in HISTORY! www.fromyouflowers.com did not deliver my mother's birthday flower's on her birthday - even though I placed the order 3 weeks in advance. They promised to deliver them the following day, and never delivered them! I demanded a refund and was told they would have to check with the delivering florist before they would honor my request. Customer service is horrible - they have canned answers for everything and aren't very helpful. I wish I would have know ahead of time that they were going to ruin my gift to my mother, I would have rather gotten flowers at the gas station and taken them to her - even picking some weeds from the yard - I could have delivered them on TIME! Please save your money, your relationships with family, your good intentions, and your future frustration - GO SOMEWHERE ELSE!

Total rip off, never delivered birthday flowers despite paying for a guaranteed early delivery. Cancelled order but never go money back and their customer service is annoyed im asking for a refund. BBB bureau has been contacted but the issue has been ignored by fyf.com. Avoid this company at all costs, what they do is criminal. Because they are not based in my state i cannot pursue legal action against them. 99% of reviews for this company are 1 star or worse, how dishonest and corrupt can a company be to get such negative feedback? If only i saw the reviews before ordering from them.

I tried sending flowers to my wife for our anniversary because she is away in TX. These guys call me at 6pm on our anniversary to say "sorry, we couldn't find a florist in Austin. I thought I HAD found a florist, thats the whole point of placing an order and getting an order confirmation, silly me. Apparently they make $15 on every order to act as a middleman. What a waste of time. Satisfaction guaranteed? Guaranteed to suck. Sorry baby, happy anniversary!

I ordered flowers for a friend's birthday and it turned out that they were out of the country for an additional 9 days after the flowers were delivered. They left a message saying to call for a delivery window but just delivered the flowers anyway when they didn't hear back from my friend. I have had 4 email exchanges with this bad company and I asked them to send another arrangement. They refused and offered me a "$10 credit to be used on a future order" - you can get this from their website, and anyway, needless to say, there won't be a future order with them. Stay far away from them and their pathetic customer service.