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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Diane T.
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Wanted to request a few yellow roses in the bouquet but didn't have that option

Date of experience: November 8, 2013
Debra L.
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Very satisfied with product
November 9, 2013

Very satisfied with product

Date of experience: November 8, 2013
Dawn Q.
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Some over priced items
November 9, 2013

Some over priced items
Site is easy to use

Date of experience: November 8, 2013
Leah R.
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Its been quite enjoyable and easy
November 9, 2013

Its been quite enjoyable and easy

Date of experience: November 8, 2013
Gilbert B.
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I love sending flowers to friends and family for their birthdays. What I don't like is the cost of shipping if the store is in the same city as the receiptiant. Other than that, it is great. Aftermath... the flowers were not delivered the same day. They were delivered the next day and were placed at the side of the home where the receicpiant did not see the flowers until the next morning. I received word from the receipiant and I then called your customer service. I was not happy with the condition of the flowers and the delivery. I do think I will use this service again.

Date of experience: November 8, 2013
Kathy N.
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This is my second shopping with From You Flowers
November 9, 2013

This is my second shopping with From You Flowers. The first arrangement was met with much praise sent from PA to FL.

Date of experience: November 8, 2013
Maury S.
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The sympathy arrangement I ordered should have had pink roses in it but when I visited the funeral home, the roses were replaced by pink star lilies. Not quite the same for the price of roses, but the arrangement did look very nice and I was pleased with the overall look.

Date of experience: November 8, 2013
anne b.
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Very easy
November 9, 2013

Very easy

Date of experience: November 8, 2013
Paul G.
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I found different discount codes online but could not find a way to enter them - it was as if the field was always blocked out with some other offer, but would not let me put in the offer code that I found.

Date of experience: November 8, 2013
Beverly G.
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Super fast to find what I wanted and get my order placed. User friendly...even for the tech-challenged.

Date of experience: November 8, 2013
Brian G.
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I ordered a floral arraignment from this company for my anniversary and also used their expedited delivery option. They say within 4 hours and also guarantee it on their website. Well this was a horrible experience, the delivery arrived a shocking 5 hours late. When I called in to customer service the reps showed no empathy and did absolutely nothing to assist. I was told a different excuse every single time i called in. I would not recommend using fromyourflowers for any special occasion.

Date of experience: November 8, 2013
Alan S.
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Brilliant
November 8, 2013

Brilliant. I ordered from Ireland for my girlfriend in the US and no problems.

Thank you

Date of experience: November 8, 2013
JJTriplet G.
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Simple to navigate
November 8, 2013

Simple to navigate. Paid extra for before noon delivery. Flowers delivered later.

Date of experience: November 8, 2013
patricia m.
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Easier than three other sites visited this morning. Save day delivery was required.
The recipient was very pleased with the contents!

Date of experience: November 8, 2013
dawn K.
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Very quick and easy and so happy that same day is an option!

Date of experience: November 8, 2013
Cindy I.
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Very pleased so far
November 8, 2013

Very pleased so far

Date of experience: November 8, 2013
Julie W.
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It was really easy to find the perfect flowers and glad that it comes with vase. Very pleased with the order.I did the same day delivery and they got it just in time. These flowers were for a death in the family. These were very nice and just as the picture showed, very lovely. Will do business with them again. This was my first time using this service and it will not be my last. Very Pleased=)

Date of experience: November 8, 2013
Vernessia J.
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Very easy to order, I like that
November 8, 2013

Very easy to order, I like that. They look very beautiful. The roses are blooming, and the teddy bear is awesome. Thank you very much on helping me celebrate my 5th Anniversary.

Mz. Vee

Date of experience: November 8, 2013
Andrew W.
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The flowers that I received were delivered on time and for a great price. Unfortunately they were completely different from what I had ordered. I sent an email to customer services about the issue, and they gave me 20% off my order. This was nice, but the flowers that were delivered were not even close to what I ordered. I emailed again expressing my continued disappointment, and I was offered a replacement set of flowers. Fantastic! But that should have been the initial response when you heard that my order was completely wrong.

Date of experience: November 8, 2013
Christine R.
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Perfect service on time beautiful flowers great price I will definitely hands down be using this company for EVERY flower arrangement I need! Wonderful!

Date of experience: November 8, 2013